Ben's Cycle Omdömen 

764
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Their online store and service is exemplary! I purchased an expensive frame from them and had some difficulty installing some new parts. Drew not only provided me excellent service in helping... Se mer

Betygsatt 5 av 5 stjärnor

Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any mon... Se mer

Betygsatt 5 av 5 stjärnor

Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench... Se mer

Betygsatt 2 av 5 stjärnor

Hi, I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it k... Se mer

Företagsinformation

  1. Cykelaffär
  2. också i
  3. Butik med cykeltillbehör
  4. Sportaffär

Informationen kommer från olika externa källor

Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy? We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale. That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next. We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

764 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(764)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quick delivery from US to NZ

I used Ben's Cycle to get hold of a fat tyre that seems to be in short supply. The website made it clear the tyre was in stock so I was comfortable to order it without worry it was going on back order to the seller. It shipped quickly and arrived promptly also, all the way to New Zealand. Definitely recommended.

19 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great place to shop

honestly Its the best place to shop.
it offers good price nor you can price match.
i will be keep coming to this place.

19 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Best online bike shop

Ben's was the only online shop that had all the parts I needed when converting my mtb to single speed. I really like the Project List in the members section, It makes it a lot easier to keep track when ordering multiple parts or if you have more than 1 project your ordering for. Service was good, shipping was fast, they have a good selection of parts and located in the best city in America. Go Packers!!!!!

16 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick, Accurate, Best Price

Bens has great prices on Nitto stuff, 20% off labor day sale made it even better. Shipping was quick, the package arrived with everything in good shape. Thanks Bens!

15 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick service

Item arrived quickly and as advertised. Would recommend Ben's, would do business with them again.

6 september 2015
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great Stock and delivery

Nice people to deal with. Handled my order well over the phone and the stuff came very quickly. I would have given 5 stars but the tubes of glue were not packed in a box and could have been damaged in shipment but mine were OK.

6 september 2015
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

False information

I ordered a product from Ben's Cycle on Ebay. I got an order confirmation and couldn't wait for my new pack. I waited expectantly for a few days, then I got an email that the order was cancelled because the product was no longer in stock. It made me wonder why it was on ebay...
So I called the store and they informed me that the "brick and mortar" store had sold the product after I had ordered it.
Made me wonder about the communication within Ben's Cycle. It was pretty disappointing.

5 september 2015
Omdöme utan inbjudan
Logotyp för Ben's Cycle

Svar från Ben's Cycle

We are really sorry for that. Since we share our stock with our "walk-in" customers this type of thing can happen every blue moon. I wish the original out-of-stock contact would have been handled better; but what was done is done. The only thing we can do is have you contact matt at benscycle dot com and he could try and source a different bag as replacement; we would make it worth you're while.
Best regards,
Ben's Cycle

Betygsatt 5 av 5 stjärnor

Great experience

A hard to find headset was available at Bens cycles quick email answered swiftly to confirm international postage and fees and the item was ordered and on its way shortly after arrived well packaged and fits which is a bonus. Professional outfit in my opinion Thank you..

1 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10 Would shop again

Being one of the few stores in the US to carry what I was looking for (Dia-Compe DC 139 Brake Levers) I went ahead and ordered from Ben's. After receiving confirmation that my order was shipped, but having no tracking number, I contacted the store and Matt helped me out, even ensuring that my order arrived before I was to leave for a trip and potentially miss the original delivery date. Great customer service like this is why I'll shop from Ben's again in the future.

31 augusti 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Online Experience

My order was shipped promptly, arrived on time and was exactly what I needed at a cheaper price than I could find with other bike shops. Can't ask for more than that.

31 augusti 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A great online bike resource!

I love Ben's Cycle! I live in Chicago so shipping is crazy fast. When I need something quick I like to use them. Returns have always been quick and easy as well, which can be a major pain from other suppliers. I like that they provide thorough order tracking and documentation too, which has been helpful as a reference for insurance, future parts ordering, etc. Their selection of parts runs a good range from top end to more budget friendly to please most customers. I know other sites that stock only cutting edge, high priced gear so it's nice to have affordable options without feeling like I'm buying junk. Even their lower end parts still feel like good quality. I've built a couple of bikes up from parts from Ben's so far and plan on using them on future projects.

30 augusti 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Know Their Stuff..............

You could say this is my first rodeo.
Need a special adapter part for my Fat Bike Pass Thru rear axle.
I had just an inkling of what was needed.
Not only did they know what I was talking about they provided the correct part, and it was in Hawaii in 3 days.
Just the best!

30 augusti 2015
Omdöme utan inbjudan

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