Beginning Boutique Omdömen 

1 147
TrustScore 2.5 av 5

2,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Anyone ordering outside of Australia beware! I ordered 3 dresses to try out as a wedding guest. All 3 were lovely dresses however when I went to return them I realised I had to pay £30 shipping back t... Se mer

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Betygsatt 1 av 5 stjärnor

Would not recommend purchasing with this store. Very rigid customer unfriendly return policy- items need to be back in their warehouse by 14 days after order! The company refused to work with me even... Se mer

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Betygsatt 1 av 5 stjärnor

my daughter ordered some jeans £50, paid £10 delivery and mistakenly ordered the wrong size. As they are in Australia they wont cover the return which royal mail want £30 for, despite Consumer Right... Se mer

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Betygsatt 5 av 5 stjärnor

It's so comfy and warm i love this so much. It definitely runs oversized, but not too much, just perfectly. I love to wear this on winter walks or just when chilling at home.

Företagsinformation

  1. Damklädesbutik
  2. Klädbutik
  3. Klänningsbutik
  4. Butik för modeaccessoarer
  5. Festklädesbutik

Skrivet av företaget

Welcome to Beginning Boutique, your ultimate online destination for the latest, most sought-after women's fashion. Founded in 2008 by Sarah Timmerman and proudly headquartered in Brisbane, Australia, we have rapidly grown from a local startup into a global e-commerce powerhouse. We are fiercely dedicated to providing fashion forward individuals around the world with an unmatched online shopping experience, exclusive designs, and statement pieces that turn heads. Whether you are searching for the ultimate festival outfit, flattering swimwear for your next getaway, standout party dresses, or elevated everyday casual wear, our expertly curated collections ensure you are always ahead of the curve. Beginning Boutique is also your go-to destination for spectacular formal wear. From waist-sculpting corsets and show-stopping sequin prom dresses to elegant evening gowns and black-tie maxi dresses, we provide unforgettable styles for your most important events. We frequently launch limited-edition drops and staple accessories designed to empower you to express your unique personal style with absolute confidence. We firmly believe that incredible fashion is for everyone. We are completely obsessed with customer satisfaction, and our dedicated team prioritizes fast, reliable global shipping, seamless returns, and highly responsive customer service so your wardrobe updates arrive perfectly and right when you need them. Beyond delivering exceptional fashion, Beginning Boutique is deeply committed to doing better for the planet and our global community. We actively champion sustainable retail practices by utilizing 100% compostable packaging for all our orders and continuously striving toward completely carbon-neutral operations. Furthermore, we are proud to pledge 1% of our annual profits to our chosen charity partners, meaning every purchase you make helps support meaningful, impactful causes. Join our global community today and discover why thousands of customers trust Beginning Boutique for their wardrobe essentials.


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(1 147)

41 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Don't buy!

Their sizing is so dodgy, not standard at all, despite what it says. The product doesn't look like the image they show on the website, don't trust it! The quality is alright, my order was XS but what they gave me couple fit someone three times as big, it was XXL!! And when I complained they responded, but the price for return was too much.

11 juli 2022
Omdöme utan inbjudan
Logotyp för Beginning Boutique

Svar från Beginning Boutique

Hi Ella,
Thank you for taking the time to leave a review and I am so sorry to hear that you were disappointed with your order!

I am having some trouble locating your order details, if you could please respond with your order number so I can look into some alternative resolution options for you! xx

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. Friendly and very efficient. We will definitely shop here again!

11 juli 2022
Omdöme utan inbjudan
Logotyp för Beginning Boutique

Svar från Beginning Boutique

You have made my Friday thank you Catherine! x Sarah

Betygsatt 1 av 5 stjärnor

Really disappointing

Am leaving a review here because they filter reviews on their website. My review for Taleah Cut Out Maxi Dress Sage:

"At a higher price point I was honestly expecting the dress to be higher quality. Fabric is not that breathable, stitching is sloppy, and cut-outs at the ribs are uneven (enough to be noticeable when I put it on!). Really disappointing."

Update: Returned the dress and paid roughly AUD38 for shipping. They would not reimburse me the cost. Gave me store credits which I won't be using.

7 juli 2022
Omdöme utan inbjudan
Logotyp för Beginning Boutique

Svar från Beginning Boutique

Hi Wai,
Thanks for taking the time to leave a review, and I am really sorry that you are disappointed with the garment you have received.
It is never our intention to send you something that you are not 100% happy with, so I am really sorry that you didn't love this.
I have sent you an email so that we can get this resolved for you! xx

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, highly recommend. Even when I returned an item, they were generous as I live in Canada and due to Covid it takes longer to ship back. Really appreciate fast, kind customer service!

23 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They are amazing

They are amazing, the fastest responses from customer service emails to a clothing store I’ve ever had. Their clothes are so adorable my friends are always like dam where’s that from!😁 I absolutely love your clothing❤️

18 juni 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t order if your from uk

Don’t order if your from uk. I ordered 3 dresses from here for £218, I paid and everything and it said shipping was nothing so I paid the £218 thinking shipping was free. I then got an email from the delivery website saying I have to pay £82 in import tax to get it delivered. I emailed them saying this and that I had no clue they was going to charge me this much to get it delivered they basically said it was my own fault because they list it on the website, but no where do they say you would have to pay this much. Literally misleading as they should clearly state this. Now I’m stuck and I will either way have to pay even more money to get it returned or if I keep the package and pay £82 and something doesn’t fit I have no choice but to pay more money again to send it back. A lot of other reviewers say this as well so please don’t buy from here if you want to waste loads of money.

10 juni 2022
Omdöme utan inbjudan
Logotyp för Beginning Boutique

Svar från Beginning Boutique

Hi Emma,
Thanks for taking the time to leave a review and I am so sorry that you were disappointed by your experience.

Unfortunately we do not have any control over your local Customs Authority and any fees that are required to be paid to deliver your parcel are in accordance with your country's Import laws.

We are unable to give any advice on potential fees that may be incurred by you. For more information we would recommend that you get in touch with your local Customs & Importing Authority about the Import Tax they charge.

I have sent you an email so we can try and get this resolved for you xx

Betygsatt 5 av 5 stjärnor

Always shop here

Always shop here, but the customer service is amazing, the girls are always helping and willing to assist and take your needs into consideration.

8 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing customer service from Max and Trisha!!

Such amazing customer service by Max and Trisha!! I urgently needed a dress in a different size which was unfortunately out of stock and they were soooo incredibly helpful throughout the entire process. They provided remarkable after hours service and contacted different departments to find the size I needed so I could match the other bridesmaids. Will definitely purchase again from BB because of their amazing team and thanks once again. Xx

31 maj 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WARNING ⚠️ ALL GOOD REVIEWS ARE FAKE ⚠️…

WARNING ⚠️ ALL GOOD REVIEWS ARE FAKE ⚠️ They DO NOT reply. Have not received any of my stuff. I paid express shipping.

27 maj 2022
Omdöme utan inbjudan
Logotyp för Beginning Boutique

Svar från Beginning Boutique

Hi Jamie,
Thanks for taking the time to leave a review and I am so sorry that you were disappointed by your experience.

We have reached out to you via email regarding this delay due to an incomplete address.
In the meantime, I have had a look into your order and can see that your order has been delivered - yay!

Please reach out to us if there is anything else we can help you with xx

Betygsatt 5 av 5 stjärnor

I placed an order with Beginning…

I placed an order with Beginning Boutique and promptly received my product. Unfortunately, I ordered a larger size and wished to return and exchange this for a smaller size as the quality of the product was exceptional. I was provided remarkable after hours service from a customer service consultant, who thoroughly assisted me in navigating through the process. Having had over a decade worth of customer service, I was extremely impressed with the level of dedication and care provided by the customer service consultant. I look forward to receiving my item and purchasing more from BB!

18 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had an order with BB

I had an order with BB, and I was sent an email to review my items. However it hasn’t arrived yet and so I emailed the BB team and they responded so promptly. It was amazing, after receiving a second update I received my items the next day! Thoroughly impressed with the customer service and absolutely adore my items!

12 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy Plus

Very happy Plus. I purchased the Maeve Blazer White size 12 just 5 days ago online. BB communications are fantastic & the courier service they use (DHL Express) are fantastic. The blazer arrived carefully packed & it is a perfect fit. OMG thank you Beginning Boutique for this lovely blazer & your wonderful service.

26 april 2022
Omdöme utan inbjudan
Logotyp för Beginning Boutique

Svar från Beginning Boutique

Hi Mary!

Thank you so much for your positive review. We are so glad that you love your order and that the delivery was great.

Thanks so much!

Max xo

Betygsatt 5 av 5 stjärnor

10/10 customer service

Such amazing customer service, they replied to my email promptly and resolved my issues, that were my fault! Super happy with their service and will 100% be shopping from them again 😇

10 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful customer service

Wonderful customer service. An item was out of stock and they issued me a gift card. I reached out and explained the situation, they were so understanding. Walked me though how they were going to fix it and came to a solution in which I was happy. Cannot recommend enough!

1 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Service!!

Fantastic Service!!
I recently made my first ever purchase from Beginning Boutique and was so impressed with the speed, of delivery and communication about when to expect my package that I would not hesitate to recommend this company. The product arrived and was exactly what I had ordered and was in perfect condition. ❤️❤️❤️❤️

28 mars 2022
Omdöme utan inbjudan

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