Beegone - Thornemere Group Omdömen 

39
TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Laura was so incredibly helpful and very knowledgeable. Laura let me know my options, sent her photos to review and communicated with me late in the evening way out of working hours. I can’t recommend... Se mer

Betygsatt 5 av 5 stjärnor

Very helpful on the phone on initial enquiry. Quick response to identify insects when I sent a video through. Reassurance that bee removal services were not required.

Betygsatt 1 av 5 stjärnor

I found Beegone via a Google search and completed their online form to explain that I had a swarm of honeybee taking up residence in my wall cavity on the second floor. They came back with an estimat... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

First, a big thank you to superhero Ben for working incredibly hard, against the clock, to remove 30,000 bees and four sacks of honeycomb from our barn roof. We found a feral colony of bees at the hol... Se mer

Företaget har svarat

Företagsinformation

  1. Skadedjursbekämpning
  2. Miljöhälsa

Skrivet av företaget

Here at Beegone® we specialise in the expert live honey bee and comb removal, honey bee swarms and colonies from chimneys, walls, roofs and trees without using insecticides or pesticides. We extract bees alive and relocate them before bee proofing the structure to prevent more returning – guaranteed! This makes us unique leading providers in bee removal.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

39 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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4,0

Alla omdömen

(39)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Laura was so incredibly helpful and…

Laura was so incredibly helpful and very knowledgeable. Laura let me know my options, sent her photos to review and communicated with me late in the evening way out of working hours. I can’t recommend Laura snd the team enough. Fantastic service.

8 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid at all costs

I found Beegone via a Google search and completed their online form to explain that I had a swarm of honeybee taking up residence in my wall cavity on the second floor. They came back with an estimate of £9000 which i rejected as being outrageous but, to my horror, I received emails asking me to sign the estimate. This has prompted my negative review. This is a narrow field as few apiarists are qualified to do cut outs so customers have little choice but I was quoted £2k by 2 others though I also consider this too much since it involves only 3 hours work. Even deducting personal insurance, vehicle expenses and equipment this would entail a huge profit.

17 juni 2026
Omdöme utan inbjudan
Logotyp för Beegone - Thornemere Group

Svar från Beegone - Thornemere Group

Dear Sheran,

Thank you for taking the time to leave a review.

We have reviewed the records relating to your enquiry.

Our records do not show that any emails requesting acceptance were sent after a quotation had been declined. Our quotation platform does not generate acceptance requests once a quotation has been declined.

Your online estimate also included the cost of full scaffolding, opening the building to safely remove the live honeybee colony, reinstating the building fabric afterwards, specialist conservation work, and other associated project costs. It was therefore not simply a charge for the time spent on site.

In addition, multiple quotation options were provided, including lower-cost alternatives. As a result, your review does not reflect the full range of options that were made available.

If you believe there has been an error, please contact us directly so we can investigate it further.

Best wishes,

The Beegone Team

Betygsatt 1 av 5 stjärnor

Look elsewhere for bee removal

Look elsewhere for bee removal. These guys are very quick to respond. However they gave me 3 overinflated options consisting of £5000 to circa £12000. Ranging from option 1 for you to replace the bricks, option 2 for them to replace the bricks, option 3 to make sure the bees don't come back. I used swarmcatcher, a family run business who were amazing. I got the £12000 option for £2000

19 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you, Ben!

First, a big thank you to superhero Ben for working incredibly hard, against the clock, to remove 30,000 bees and four sacks of honeycomb from our barn roof. We found a feral colony of bees at the holiday accommodation we run, only a few days before guests were due to arrive. Laura at Beegone took my call, asked all the right questions and fast-tracked the job for me. Beegone isn't a cheap option (we could only afford the basic package, which comes without guarantees). But they are experts in their field, and did a great job both on site and in terms of customer service.

25 maj 2023
Omdöme utan inbjudan
Logotyp för Beegone - Thornemere Group

Svar från Beegone - Thornemere Group

Thank you Tracey. We really appreciate the feedback!

Betygsatt 5 av 5 stjärnor

I cannot recommend David and Beegone highly enough

I cannot recommend David and Beegone highly enough. I found them to be very professional and friendly. David kept me informed to how the process was going in removing honeybees and comb from our chimney from start to finish. I am delighted that the honeybees have been relocated.

14 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Removal of bees

I initially contacted this company for quote, for the removal of bees from a chimney. An approximate quote was given over the phone and the young lady agreed to send an email with details. So far so good. I received the email, with the wrong name. I then received a letter the following day, posted with the wrong name, despite me spelling it as part of my email address. A further email followed. I then return emailed the young lady requesting no further contact and that she should check basic data. I recieved no response to this email, but today weeks later another email quote.
Will they give up or will I now be bugged for life. Also my husband removed the bees, which are now happy at the end of the garden.

18 oktober 2021
Omdöme utan inbjudan
Logotyp för Beegone - Thornemere Group

Svar från Beegone - Thornemere Group

Hi Jo, we are really sorry about that! Thank you for bringing this to my attention, I will raise this in my next team meeting. I am so pleased that you have managed to save and relocate the Bee's. As you had requested a formal quote, we do have an automated follow up system - which we have now turned off on your account. Best wishes.

Betygsatt 5 av 5 stjärnor

Knowledgeable, polite and efficient service

From initial phone call asking for advice, to a free diagnosis visit, and then to dealing with our very active wasp nest, PGH was quick, efficient, polite and knowledgeable. I would not hesitate to recommend them.

15 oktober 2021
Omdöme utan inbjudan
Logotyp för Beegone - Thornemere Group

Svar från Beegone - Thornemere Group

Thank you so much for your review, Ann. I am so glad we could help you with the issue. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted to help.

Betygsatt 5 av 5 stjärnor

Rat problem dealt with professionally and quickly. Highly recommended

The Team at Beegone were wonderful from start to finish. Right from our first call, the customer service team were very communicative, polite and knowledgeable and shifted diaries around to help us out at short notice with a rat problem. Every appointment was prompt and punctual and the survey and subsequent treatments performed by Steve were extremely thorough.

Very professional and would highly recommend them.

21 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am proud to be part of the team!

I have been working with the Beegone team for a few months. The team are dedicated and passionate about saving bees which are so vital for our environment. True experts when it comes to live honey bee removal and reinstatement works. I am proud to be part of the team!

18 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mollie was very helpful

Mollie was very helpful and knowledgeable with advice regarding my bee problem. I can’t recommend them enough! Thank you for your help.

4 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mollie was extremely helpful and…

Mollie was extremely helpful and knowledgeable
I sent her some photos and she said she thought we had a wasp nest and offered to remove it for us. Thankfully it was empty and easily destroyed wioth a LONG!!!pole just in case.
Any bee issues definitely call mollie

30 oktober 2020
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Beegone did the job

Beegone did the job – the bees are gone. Branden was excellent. Great to deal with, informative and thorough. Also a perfectionist with the finished work. He was not happy with the colour of the replacement mortar and so we had Will visit us later to replace this – he is a magician with colour matching. A huge thank you to Amy too for her patience with my endless phone calls in an attempt to get the scaffold removed, this took longer than expected. We cannot fault their work and professionalism and are grateful for all they did. Would just note they were not the cheapest and a good idea to get a quote on any additional works suggested.

3 oktober 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We have had such a positive experience…

We have had such a positive experience with all the staff we have had contact with at Beegone, we cannot recommend this company highly enough.
 
After disastrous results from 3 other companies, the team at Beegone put our mind at rest from the time of our initial phone call with Mollie and Peter, both were extremely helpful.

Our site survey was carried out by Branden who was professional, knowledgeable in his field and his customer care was exemplary. Branden carried out a thorough survey and then took time to answer all of our questions - and we had lots! He allowed us to accompany him into the loft (one safe) so we could see the situation first hand and understand the reason behind the recommendations/preventative measures, but at no time was there a hard sale; he simply ensured that we had all the information we needed to make an informed decision.

As a result we felt reassured that our on-going issue could finally be resolved.

We will definitely be using Beegone if needed in the future and would recommend them to both family and friends. Whilst the price quoted was higher than other companies it was definitely money well spent - we had previously used three other companies who charged us but didn't rectify or identify the wasp problem which was escalating.

28 juli 2020
Omdöme utan inbjudan
Logotyp för Beegone - Thornemere Group

Svar från Beegone - Thornemere Group

Thank you for taking the time to provide us with your feedback AND the 5-star review. Providing top quality services is something we hold at the core of our business. We really appreciate your feedback!

Kind regards,
Beegone - Customer Services

Betygsatt 5 av 5 stjärnor

What a brilliant company this is

What a brilliant company this is, I spoke to a lovely lady called Mollie who answered all my questions she was so helpful and friendly, I would 100% use them again amazing service.

8 juli 2020
Omdöme utan inbjudan
Logotyp för Beegone - Thornemere Group

Svar från Beegone - Thornemere Group

Thank you for taking the time to provide us with your positive feedback.

If you require any further assistance, please feel free to contact us on 0800 9551 999 and our friendly team will be happy to help.

Thank you so much again!

Beegone - Customer Services
WE SAVE BEES!

Betygsatt 5 av 5 stjärnor

Really good reliable company!

8 juli 2020
Omdöme utan inbjudan
Logotyp för Beegone - Thornemere Group

Svar från Beegone - Thornemere Group

Thank you for taking the time to provide us with your positive feedback.

If you require any further assistance, please feel free to contact us on 0800 9551 999 and our friendly team will be happy to help.

Thank you so much again!

Beegone - Customer Services
WE SAVE BEES!

Betygsatt 5 av 5 stjärnor

Super helpful

Super helpful, transparent and honest and provided some useful advise. Would definitely recommend them and they operating during lock down

1 juli 2020
Omdöme utan inbjudan
Logotyp för Beegone - Thornemere Group

Svar från Beegone - Thornemere Group

Thank you for taking the time to provide us with your positive feedback.

If you require any further assistance, please feel free to contact us on 0800 9551 999 and our friendly team will be happy to help.

Thank you so much again!

Beegone - Customer Services
WE SAVE BEES!

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