JG Pest Control Omdömen 22 969

Great customer service. Problem resolved quickly :)

Company is helpful throughout the process, everyone is really knowledgeable and supportive throughout the process. Every person from customer service to the technical team and helpful and informative.
Excellent service.

The actual person who did the job was Scot Loeber, who worked for JGPEST CONTROL.

Scot did a great job, with a minor exception of not really knowing the answer to "if it rains in the next 24 hours will you revisit to reapply?" Scot did point us to contact the contractor JGPEST control, but this was a simple and possibly common question that ought to have been quickly answered. That said, Scot was forthcoming and did share a VERY pertinant "FUN FACT" with us and that was not all ant species will want the same bait, he went on to explaine. Scot was pleasant, Friendly, respectful, efficient and thorough.

JGPEST Control were fast and efficient. They advertise "affordable pricing", but initially quoted £570 For both internal and external job. The internal job was Scot squirting a gel like substance in four areas in one room.
Externally, HE sprayed the areas of concern, front and back, which was a large area to cover.

As I was NOT willing to pay £570 including tax and thought that that price was NOT "affordable", they applied a discount and the cost reduced by over £100, which was graciously appreciated.. If this had not been offered, we would NOT have commissioned the job.

The price includes a single follow up in 3-4 weeks, IF needed. IF pests still present themselves after 48 hours, we are to call them for another application.. But thus is ONLY if the pest is the SAME Species ie brown ants vs black ants. If the issue is black ants, but the issue after 48 hours is brown ants, that's classed as a NEW infestation and further charges will apply.

My honest opinion is that Scot did the job and so now we wait.

Would I recommend JGPEST control? Yes. Would I use their services in the future, that would depend on my financials.

I've tried most common treatments, which weren't effective, so the service is appreciated.

JGPEST CONTROL are very informative over the phone, and kept me informed. If YOU have the money to employ their service, I'd recommend you do. If it's not feasible I'd recommend you try "Terro", liquid Ant bait as a further possible solution to just bear knuckle crimping to save up the pennies to employ their v. Good service.

Your service has been excellent. Online queries are handled promptly, and customer advisors are consistently friendly and helpful. The engineers who attend on-site are professional, clearly explain each step of the process, and take the time to answer all questions.

On time . Very helpful . Good result ( we hope )

Chris was very approachable and knowledgeable. He dealt with the issue well and identified a different issue that we thought was part of the initial one. Professional and efficient.

Great service from Kurt who kept me updated with progress throughout and really gave me confidence with his knowledge. Would highly recommend using this company.

Amazing service so knowledgeable and helpful really lovely young man I was highly recommend.

I ' phoned your office at about 9 O'clock this morning. About 5 hours later an inpection of inside and outside of the house had been carried out ( including lifting the draincove on drive) and bait points installed.
Every thing that was done was clearly explined as to why it was necessary.
He was extreemly plesant and a credit to your company.
I would gladly give your compay's 'phone number to friends.
Thank you,
Brian.

Your representative was very helpful and polite in fact he was a credit to your company. Many thanks

Good knowledge & communication. Prompt service.
Good customer service at office prior to visit too.

Ben was extremely knowledgeable, polite and friendly. We were very impressed with his professionalism!

Luke was brilliant, he stayed in communication with me and did a great job.

Gemma from JG Pest Control was excellent. Very friendly, helpful and thorough. Definitely recommend. We would use JG Pest Control again but hope we won't need to!

Gemma was very knowledgeable . Unfortunately she did not have the correct bait with her which was not her fault as she hadn’t been given the correct information

JG Pest control set bait and installed equipment do deal with my problem regarding squirrels nesting in my loft. Today was the second visit and Chris the operative removed a squirrel which had been trapped. Chris dealt with the situation professionally. He informed me about further action which will be required. I would certainly recommend this company.

Nice, friendly guy. On time, businesslike, knew what he was doing and didi it. Clear decision about what was needed and what to do next.
What's not to like?

I found Nico to be very courteous and pleasant. He appeared to be very efficient and conducted himself very well. Time will tell if what he did works. I hope so.

First rate service so far - Ben came out on a Sunday, arrived on time, explained everything, sorted the problem, and was gone within the hour. The service is a little expensive, but they do basic remedial work, and came out on a Sunday at no extra charge.

Ben from JGPests was professional, friendly and showed great expertise, highly recommended