Great service and good quality. Although they didn't have what I ordered, they emailed me straight away and offered me an acceptable alternative. I received my sheet the next day as well as the partia... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hotel Suite Dual Layer Mattress Topper So comfortable we got a second, fast delivery, only pointer would be great to able to track the delivery. The toppers were reasonably well packaged.... Se mer
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I would love to say that my order is high quality, but sadly, despite ordering a duvet over two weeks ago, I still haven't recieved it. Customer service, although polite, are not particularly helpful... Se mer
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On Wednesday 5th May my wife ordered Hotel Collection 540 thread count bedlinen: 1KS Quilt set 2KS fitted sheets in Ivory. She also ordered1 pillowcase set in Navy. On Thursday we received an e mail &... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Bedlinen Direct supply luxury bedlinen from some of the UK's premium home textiles manufacturers direct to your door. Based in Manchester since 2006 we strive to give our customers the very best possible service at the best possible prices all year round.
Kontaktuppgifter
Salford Quays, M503BB, Manchester, Storbritannien
- 0161 302 0361
- sales@bedlinendirect.co.uk
- www.bedlinendirect.co.uk
4,0
Bra
366 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quality and value
Wide range of products, good quality, competitive prices and fast delivery.
3 december 2020
Real people and a really good service
This is a really well organised outfit. I messed up with my quantities and ended up having to order twice, and Carl spotted it, checked it wasn't a mistake and then refunded me the second P&P charge, all in less than 24 hours. The sheets were good, too!
3 december 2020
Omdöme utan inbjudan
Quick and efficient
3 december 2020
Absolutely brilliant product
Absolutely brilliant product, delivered on time and great price
2 december 2020
Great service from these people
Great service from these people. Arrived quickly and well packed.
2 december 2020
I must mention Carl because he rescued me…
I must mention Carl because he rescued me at the Payment stage of my order. This was at about 4.30 on Friday pm. The order arrived very quickly. My second order was also very speedy but I did make the mistake of ordering the wrong type of sheets and it was some weeks before I actually used them. I did not feel I could change them then. They will certainly keep us warm in the winter
2 december 2020
Very Poor Quality …
Purchased some sheets for electric bed as they make to measure. After initial wash one of the sheets was fraying. They offered a replacement which hasn’t arrived. After a second wash another one of the sheets is fraying and NO response to my email. Very expensive sheets and not worth the money.
The Company are now requesting I return the faulty items for inspection before replacing them. Who pays for the postage and packaging? What do I use for sheets meantime? I will return the faulty items once I have some replacements and when they agree to pay the postage and packaging
I have already sent photographic proof and surely in these difficult times this should be acceptable. I am in my seventies, disabled and not able to go out.
Things have moved on thanks to Carl who has done his best to get the problem sorted. After yet another delivery with fraying sheets he sorted getting another 4 sheets sent to me to replace the original 4 that I ordered.
Just hoping now that these sheets are fit for purpose and I can get on with things. I have increased my star rating due to the enormous effort of Carl.
Thank you Carl
27 november 2020
Omdöme utan inbjudan
Svar från Bedlinen Direct
Dear Ann, we are so sorry for the issue with your sheets. The manufacturer is in the process of remaking them for you. We have pushed this forward but due to Covid19, manufacturing times are extended at the moment. Kind regards Bedlinen Direct.
Thank you for speedy delivery of main…
Thank you for speedy delivery of main part of order and for then sending on the remainder in good time. Good service in difficult times!
15 november 2020
Nice quality bedlinen at a good price.
5 november 2020
Competitive pricing.Quick delivery.Well…
Competitive pricing.Quick delivery.Well packaged.
5 november 2020
Lovely quality;good price
Lovely quality and it is not skimpy,fits right under our deep mattress.Washes well.Would certainlly purchase again
4 november 2020
Excellent quality
I am delighted to advise you that the topper has arrived and is in situ on our bed.
I would also like to comment on the excellent quality and construction of the topper and would be happy to recommend it.
27 oktober 2020
Omdöme utan inbjudan
Part of my order sent to wrong address
This company sent part of my order to someone else with my name, address, email address and telephone number. This person now has MY name, address, email address and telephone number and I have hers!! Whatever happened to Data Protection. This is a serious matter. It also happened to my sister in Cornwall. Don’t buy from this company. I will be writing to the MD of this company.
11 oktober 2020
Omdöme utan inbjudan
Svar från Bedlinen Direct
We are so sorry for the mix up with your order. We are currently training some new staff members in the warehouse due to the increase in demand for our bedding and they have inadvertently mixed up the address labels for your order.
We can assure you that the correct parcels are being sent to the correct addresses and all of our staff are now fully aware of what is required and to be more conscious when applying the courier labels, this is a one off incident and we cannot apologise enough for any inconvenience.
Kind regards
Bedlinen Direct
Prompt service delivering a superb…
Prompt service delivering a superb quality product
7 oktober 2020
Omdöme utan inbjudan
Very fast delivery and hassle free…
Very fast delivery and hassle free experience.
1 oktober 2020
Omdöme utan inbjudan
Fabulous sheet
Fabulous sheet, really smooth and a really good fit it washes really well
1 oktober 2020
Omdöme utan inbjudan
Very disappointing
Very disappointing. When washed I came out of the washing machines so creased it was unbelievable. I HAVE not even bothered to try ironing it just put it down to experience.
1 oktober 2020
Omdöme utan inbjudan
Svar från Bedlinen Direct
Dear Mrs Croxford, we are so sorry for the washing and ironing problem you have experienced with the fitted sheet you ordered. This is very rare with the type of fabric you have purchased, please send the sheet back for inspection and we can try to resolve the issue for you, Kind regards Bedlinen Direct.
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