Customer service was fantastic contacting prior to shipping. The tires arrived 2 days earlier than expected. Only positive vibes to BB Wheels and my Venom Tires. Which only BB Wheels was able to get... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Stay away from BB Wheels and XXR wheels. CRAP CS. BB Wheels has the worst CS and owns 3 competitive companies and a CS team of 1 to 2 people. This is a 30 day old brand new "XXR Wheels" rim that h... Se mer
Your representatives were very knowledgeable and extremely helpful in verifying fitment for my 2020 Ford Explorer. I ordered my wheels yesterday 12AUG2026 and they will be delivered and on my truck by... Se mer
Johnny is very professional and helpful. I appreciate that he went above and beyond calling to let me know i ordered parts I did not need and took care of canceling that portion of my order. Communic... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget. Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
Kontaktuppgifter
209 County Road 156, 56307, Albany, USA
- 3203332155
- sales@bbwheels.com
- www.bbwheelsonline.com
4,0
Bra
728 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was easy for the most part the…
It was easy for the most part the calling the Extensions back suck and the hold voice is annoying and with as much money spent I should have got a free t but all and all Kurt was awesome.
19 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
Will,
Thank you for your feedback! We're glad to hear that Kurt provided you with excellent service. We appreciate your honesty about the hold process and the extension callback—we’re always looking for ways to improve and will take your comments into consideration. As for the free t-shirt, we’ll pass along your suggestion to our team. We truly value your business and hope to serve you even better in the future. If there's anything else we can assist you with, please don’t hesitate to reach out!
Thank you,
BB Wheels
2nd order
Second purchase I've done with you guys great prices great people to talk to
19 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
Jay,
Thank you for being a returning customer! We're thrilled to hear you’ve had a great experience with us again. Always a pleasure to help out—looking forward to working with you on your next purchase!
Thank you,
BB Wheels
Got em shipped on time safely packaged…
Got em shipped on time safely packaged and on time soon as i get em on i will post pics of wat they looken like on my 2018 chevy ss camaro
18 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
Ricardo,
Thanks for the awesome review! We're glad your order arrived safely and on time. Can't wait to see how they look on your 2018 Chevy SS Camaro—be sure to share those pics when you get them on!
Thank you,
BB Wheels
Shipped same day as order!
11 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
KR,
We’re grateful that you took the time to leave us a review.
Thank you,
BB Wheels
Placed my order and was shipped the…
Placed my order and was shipped the next day. Website was easy to navigate. So far so good
14 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
William,
Thank you very much for sharing your review. We love hearing from our customers.
Thank you,
BB Wheels
You will not be disappointed!
WOW! 1st the selection of wheels is unbelievable. 2nd the turnaround time from order to arrival was way beyond my belief so FAST. They look amazing and I'm now looking for a set for my Jeep. I would highly recommend BB Wheels for your needs.
Jim S.
12 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
Jim,
Thank you so much for this great 5-star review. We appreciate your business and your help spreading the word.
Thank you,
BB Wheels
Definitely buy from again
Great experience with this purchase.They even called to let make sure I had a lift on my bronco to make sure the wheels would clear properly.
11 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
Jason,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Thank you,
BB Wheels
Price,and easy to navigate the page
9 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
Victor,
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Thank you,
BB Wheels
proficiency
9 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
Hello,
Thank you so much for the feedback! We appreciate your business.
Thank you,
BB Wheels
Perfect Timing BB. Thanks!
BB Wheels made it easy to find exactly the wheels I wanted to get my Son for Christmas, Birthday, and his first truck in time for Christmas.
9 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels
Great customer service
Great customer service, quick and fast to know what I need for my rims. I’ve already purchased twice from here, highly recommend it.
8 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
Ivan,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels
Excellent variety and delivery
8 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
Aly,
We appreciate the fantastic review and are glad we could be of service.
Thank you,
BB Wheels
Easy to order
Easy to order. Will be purchasing rims after winter.
2 november 2024
Omdöme utan inbjudan
Svar från BB Wheels
Michael,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you,
BB Wheels
Got here quick
Got here quick, amazing quality, exactly what I wanted
20 oktober 2024
Omdöme utan inbjudan
Svar från BB Wheels
Bones,
We're thrilled you're happy with your purchase and found the buying process easy and you received everything quickly!
Thank you,
BB Wheels
Great reviews
Great reviews. Strictly business. Good recommendations for want I need to get the best out of purchase. Very satisfied!
21 oktober 2024
Omdöme utan inbjudan
Svar från BB Wheels
Kevin,
We sincerely appreciate your business and your valuable feedback.
Thank you,
BB Wheels
Easy to shop and find the right tire
try easy to shop and find the tire that was match for my vehicle and the price was exceptional!
15 oktober 2024
Omdöme utan inbjudan
Svar från BB Wheels
Stephen,
We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels
Buyer beware
Absolutely unbelievable. I manually entered my tire size and when put my vehicle info THEY changed my tire size to what they thought fit my vehicle.
A day later we lost our home in Helene and couldn't check our email and now these people are charging us hundreds of dollars for return/restock.
BUYER BEWARE!
And the will not negotiate this RIP off with you.
Do not use this company!
*** to be FAIR i went on their site again and attempted to put tire size in same way and it happened AGAIN. It CAN happen and it did.
15 oktober 2024
Omdöme utan inbjudan
Svar från BB Wheels
Sue Ellen,
Thank you for your feedback. We are truly sorry to hear about the difficult situation you've faced, and we sympathize with what you're going through. We’d like to clarify that when a customer manually enters their tire size we have no way of switching without informing the customer. Regarding the return and restocking fees, we understand that the circumstances were challenging for you. Our policies are in place to ensure fair processing for all customers.
Thank you,
BB Wheels
More pics of each style rim
6 oktober 2024
Omdöme utan inbjudan
Svar från BB Wheels
John,
Seeing that you had a 5-Star experience is the best thing we could hope for!
Thank you,
BB Wheels
You guys rock!!
2 oktober 2024
Omdöme utan inbjudan
Svar från BB Wheels
Johnny,
Thank you again for your 5-star rating and for being an amazing part of our journey.
Thank you,
BB Wheels
i love this company
i love this company. great service all around. 5 stars for sure.
27 september 2024
Omdöme utan inbjudan
Svar från BB Wheels
Adrian,
We are thrilled you had a great experience with us and hope to see you again soon.
Thank you,
BB Wheels
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