Customer service was fantastic contacting prior to shipping. The tires arrived 2 days earlier than expected. Only positive vibes to BB Wheels and my Venom Tires. Which only BB Wheels was able to get... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Stay away from BB Wheels and XXR wheels. CRAP CS. BB Wheels has the worst CS and owns 3 competitive companies and a CS team of 1 to 2 people. This is a 30 day old brand new "XXR Wheels" rim that h... Se mer
Your representatives were very knowledgeable and extremely helpful in verifying fitment for my 2020 Ford Explorer. I ordered my wheels yesterday 12AUG2026 and they will be delivered and on my truck by... Se mer
Johnny is very professional and helpful. I appreciate that he went above and beyond calling to let me know i ordered parts I did not need and took care of canceling that portion of my order. Communic... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget. Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
Kontaktuppgifter
209 County Road 156, 56307, Albany, USA
- 3203332155
- sales@bbwheels.com
- www.bbwheelsonline.com
4,0
Bra
728 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They were unsuccessful every time
They were unsuccessful every time, we have an appointment for 4 tires, upon getting there they disappointed and not get anything reserved, not recommend to anyone, no customer service nothing nothing.
2 juli 2026
Omdöme utan inbjudan
Svar från BB Wheels
Thank you for your review. We believe this review may have been intended for a different company.
BB Wheels is an online-only retailer and does not operate a storefront or retail location where customers can make appointments for tire installations or have tires reserved for pickup. Because of this, the experience you described does not match the services we provide.
If this review was posted in error, we kindly ask that you remove it and leave your feedback for the correct business. If you believe you intended to review BB Wheels, please contact us directly with your order information so we can look into your concerns. Thank you.
Svar från BB Wheels
William,
Thank you for your review! We're happy to hear the tires met your expectations.
We truly appreciate your business and are glad you had a positive experience with BB Wheels. We hope you enjoy your new tires, and we look forward to helping you again with any of your future wheel and tire needs. Safe travels!
Thank you,
BB Wheels
This company is bad ass very fast…
This company is bad ass very fast shipping. Everything was shipped very well. Great communication. I’m definitely buying from them again.
5 juli 2026
Omdöme utan inbjudan
Svar från BB Wheels
Scott,
Thank you so much for the awesome review! We're thrilled to hear that you had a great experience with our fast shipping, secure packaging, and communication throughout your order. We truly appreciate your support and are honored to have earned your trust. We look forward to helping you with your next wheel and tire purchase. Thanks again for choosing BB Wheels!
Johnny is very professional and…
Johnny is very professional and helpful. I appreciate that he went above and beyond calling to let me know i ordered parts I did not need and took care of canceling that portion of my order.
Communication...excellent!
7 juli 2026
Omdöme utan inbjudan
Svar från BB Wheels
Tressa,
Thank you for taking the time to share your experience! We're so glad to hear that Johnny provided you with excellent service and went the extra mile to ensure you only received the parts you needed. We take pride in providing honest, knowledgeable customer service, and it's great to know his communication and attention to detail made a positive impression. We'll be sure to pass along your kind words to Johnny. Thank you for choosing BB Wheels—we look forward to serving you again!
Svar från BB Wheels
Hubert,
Thank you for your feedback! We're happy to hear you found our website easy to use. We work hard to make the shopping experience as simple and convenient as possible. We appreciate your business and look forward to serving you again at BB Wheels!
Great company!
The website is easy to navigate. Ordering was a breeze. They have a wide selection of products. The shipping was quick for a very bulky item They have great communication.
10 juni 2026
Omdöme utan inbjudan
Svar från BB Wheels
Kevin,
Thank you for the fantastic review! We're delighted to hear that you found our website easy to navigate, enjoyed our wide selection of products, and had a smooth ordering experience. It's also great to know your order arrived quickly and that our communication met your expectations. We truly appreciate your support and look forward to helping you with your next purchase. Thank you for choosing BB Wheels!
Excellent customer service!
4 juni 2026
Omdöme utan inbjudan
Svar från BB Wheels
Jerrod,
Thank you for your kind words! We're thrilled to hear you had an excellent customer service experience. Providing exceptional service is our top priority, and we're grateful for your support. Thank you for choosing BB Wheels—we look forward to serving you again!
Svar från BB Wheels
Karl,
Thank you for the great review! We're thrilled to hear that you were happy with our pricing, communication, and delivery time. We strive to provide a smooth experience from start to finish, and we appreciate you recognizing the effort our team puts into taking care of our customers. Thank you for choosing BB Wheels—we look forward to serving you again!
These guys are awesome
These guys are awesome. Great communication, best quality tires at a great price. Hassle free and worked well with company I used to finance my tires through. After everything was verified my order shipped within two days. This my new go to business for tires. Sorry Discount Tires, Mavis. Sam's club and all of the other places I have purchased tires from the past.
3 juni 2026
Omdöme utan inbjudan
Svar från BB Wheels
Charles,
Thank you for the incredible review! We truly appreciate your kind words and are thrilled to hear that you had such a great experience with our team. Providing quality products, competitive pricing, and excellent communication is what we strive for every day. We're glad we could make the ordering and financing process smooth and get your tires shipped out quickly once everything was verified.
It means a lot to hear that BB Wheels has become your new go-to for tires. We sincerely appreciate your business and look forward to helping you with all your future tire and wheel needs!
Fast shipping
Fast shipping, packaged very well, arrived with no damage exactly what i wanted and had great customer experience, even called to verify i ordered the correct tires and wheels that i wanted. Woukd definitely order from them again
12 maj 2026
Omdöme utan inbjudan
Svar från BB Wheels
Kevin,
Thank you for the fantastic review! We're so glad to hear that your order arrived quickly, was packaged securely, and showed up exactly as expected. Our team takes pride in making sure customers receive the right products for their vehicles, so we're happy we could verify your tire and wheel selection before shipping.
We truly appreciate your kind words and are grateful for your business. Thank you for choosing BB Wheels—we look forward to helping you with your next purchase!
Svar från BB Wheels
Thank you for the great review! We’re happy to hear you were pleased with the pricing, delivery, and overall experience. We strive to provide quality products at competitive prices while making the ordering process as smooth as possible.
We truly appreciate your business and thank you for choosing BB Wheels. We look forward to serving you again in the future!
Quick delivery and looks to be a…
Quick delivery and looks to be a quality tire. Very happy all around.
25 maj 2026
Omdöme utan inbjudan
Svar från BB Wheels
Darrin,
Thank you for the great review! We’re glad to hear your tires arrived quickly and that you’re happy with the quality of your purchase. Providing a smooth ordering experience and delivering great products is what we strive for every day.
Thank you,
BB Wheels
was a great purchase fast shipping…
was a great purchase fast shipping price competitive
27 maj 2026
Omdöme utan inbjudan
Svar från BB Wheels
Ray,
Thank you for the great review! We’re happy to hear you had a great purchase experience and were pleased with our fast shipping and competitive pricing. We appreciate your business and are glad you chose BB Wheels.
Thank you for your support, and we look forward to helping you again in the future!
First and last worst experience ordering with this company
Considering I order tires from different companies in the past
I decided to try B & B Wheels for the first time and had a horrible experience with my order.
After placing my order and receiving emails with shipping and tracking information to only find out my order was never shipped nor sent and cancel, but never got any information from anyone
A very unprofessional and disappointing experience with B & B wheels ….
We never order from this company again
1 maj 2026
Omdöme utan inbjudan
Showed up in timely manner
Showed up in timely manner, good quality n great price. Will definitely shop BB wheels again.
5 maj 2026
Omdöme utan inbjudan
Svar från BB Wheels
Jaymz,
Thank you for the great review! We’re thrilled to hear your order arrived on time, met your expectations for quality, and provided a great value. We truly appreciate your support and are glad you had a positive experience with BB Wheels.
Thank you for choosing us, and we look forward to helping you with your next wheel and tire purchase.
The wheels came fast and free of…
The wheels came fast and free of damage. And they look great on my truck.
29 april 2026
Omdöme utan inbjudan
Svar från BB Wheels
Thank you for the great review! We’re happy to hear your wheels arrived quickly, safely, and looking great on your truck. We take pride in providing quality products and making sure they arrive in excellent condition.
We truly appreciate your business and are glad you chose BB Wheels. Enjoy your new wheels, and we look forward to helping you again in the future!
I purchased a set of hub rings not…
I purchased a set of hub rings not knowing the rims came with a set... other than that the order was fairly simple. A few adjustments and conversations with staff and they look fabulous. I just put them on and will update with photos.
22 april 2026
Omdöme utan inbjudan
Svar från BB Wheels
Jason,
Thank you for sharing your experience! We’re glad to hear your order process was smooth and that our team was able to assist with the adjustments and questions along the way. We understand that fitment details like hub rings can sometimes be confusing, and we’re always happy to help make sure customers have the correct parts for their setup.
We’re excited to hear your wheels are installed and looking fabulous! We appreciate your business and look forward to seeing the photos. Thank you for choosing BB Wheels!
The quality of their products is good I…
The quality of their products is good I have no issues with quality or fitment on their products the issue is their warranties which is a third party is a bunch of crap I had two warranties on my rims the road hazard and the extends and neither one of them would cover the rims because they was damaged in a crash they said they would cover them if I had run up on a curb but yet wouldn't cover them because my vehicle was totaled along with the rims they're both accidents so I don't see where the logic in is covering them if they run up on the curb and not covering them if there's an accident neither one of them has road hazards or the extenze policy would cover my rims so now I'm stuck paying for a set of rims that I no longer can use and that's what I got the road hazard for and the extends policy for was in case something happened and like I said neither one of them is no good if I was them I would change my third party warranty people
15 april 2026
Omdöme utan inbjudan
Svar från BB Wheels
Jason,
Thank you for sharing your feedback. We’re glad to hear that you were happy with the quality, fitment, and overall product experience with your wheels and tires.
We understand your frustration regarding the coverage provided through the third-party protection plans. The Road Hazard and Extended Protection policies have specific coverage terms and exclusions that are determined by the warranty provider, and claims related to vehicle accidents or collisions may not fall under those policies.
In the event of a vehicle accident where the wheels and tires are damaged or the vehicle is deemed a total loss, these items are typically considered part of the vehicle and may be covered through your auto insurance claim. We would be happy to provide you with an invoice for your wheels and tires so you can submit the documentation to your insurance company for review.
Please contact our team, and we will gladly assist with getting the invoice you need. We appreciate your business and hope we can help you again in the future.
Salesman I spoke with on phone was very…
Salesman I spoke with on phone was very knowledgeable and helpful determine the matching wheel I required for trailer. Was shipped to me on time and exactly what I needed, well done.
20 april 2026
Omdöme utan inbjudan
Svar från BB Wheels
Kip,
Thank you for the great review! We’re thrilled to hear that our team was able to help you find the perfect matching wheel for your trailer. Providing knowledgeable assistance and making sure our customers get the correct product is something we take great pride in.
We’re glad your order arrived on time and was exactly what you needed. We truly appreciate your business and thank you for choosing BB Wheels. We look forward to helping you again in the future!
Los mejores entregas rápidas
28 april 2026
Omdöme utan inbjudan
Svar från BB Wheels
Franky,
¡Muchas gracias for the great review! We’re happy to hear that you had a positive experience with our service and fast delivery. We truly appreciate your business and support. Thank you for choosing BB Wheels—we look forward to helping you again in the future!
Detta är Trustpilot
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