I had an exceptional visit to Bayfields for an eye test/update for my reading/computer glasses. The receptionist was extremely friendly and professional and helpful. The Optician was also very frien... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a sight test today at the Beckenham branch and it’s was the most thorough eye exam I’ve had. The staff were very welcoming and professional. Sarah, Katherine and Zoe helped me find a frame th... Se mer
If you’re happy with your current optician - fine - but if you want a first class experience try Bayfields in Beckenham. Everyone is always so welcoming. The service I received recently from Hazel... Se mer
I received a friendly welcome from Catherine, the receptionist, who was able to supply me with the lens wipes I wanted and was able to confirm my appointment to go through my new glasses as well as te... Se mer
Företaget har svarat
Företagsinformation
Om Bayfields Opticians & Audiologists - Beckenham
Skrivet av företaget
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Skrivet av företaget
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Kontaktuppgifter
2-6 Village Way, BR3 3NP, Beckenham, Storbritannien
- 020 8650 6172
Comprehensive eye tests
4,7
Utmärkt
75 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very pleasant and professional staff.
10 februari 2026
The optician was thorough and all of…
The optician was thorough and all of the staff were charming and helpful.
9 februari 2026
Efficient and professional with great…
Efficient and professional with great customer service. Thorough eye test and health exam for my daughter.
31 januari 2026
Experience attending Bayfields
Welcoming when we walked in.Professional attitude & very helpful explaining importance of diet & how to look after eyes. Attentive & not rushed out the door.
28 januari 2026
I’ve been coming to this opticians for…
I’ve been coming to this opticians for years and the service is always fantastic.
28 januari 2026
Good experience consultation for contact lenses &…
Good consultation for contact lenses & very satisfied with the lenses.
29 januari 2026
Easy to get an appointment
Easy to get an appointment. Very professional, friendly staff.
22 januari 2026
Hearing & Sight care from friendly Professionals…
Always a pleasure to visit you and I receive expertise from very friendly approachable competent Practitioners. Don't always get told things I want to hear but always have been offered the help needed with sound advice. Based upon my personal accounts of visits over several years cannot do other than recommend them.
21 januari 2026
Laetitia is a super audiologist
Laetitia is a very hard working and extremely competent audiologist. Very pleasant working manner and willing to go the extra mile to sort out my hearing
15 januari 2026
Good and pleasant service
Good and pleasant service from the trained optician. Very helpful and informative.
15 januari 2026
Highly recommend
Pleasant staff.
Very efficient optician who always explains things really clearly.
Clean and bright premises.
A very good experience and a company I would highly recommend.
6 januari 2026
The staff were very friendly and…
The staff were very friendly and helpful. And helped me choose a pair of glasses. Would certainly recommend a friend to them. It is a very relaxed atmosphere and not rushed, they take their time to help you.
9 januari 2026
Very experienced
Very experienced , friendly and professional staff made the eye test a relaxed and informative event.
7 januari 2026
Thorough and thoughtful service
My eye examination felt thorough but also reasonably swift. The Optician remembered all my preferences when she relayed them to her colleague.
The selection of glasses were comprehensive. The space is well lit and calm.
2 januari 2026
everything went smoothly
everything went smoothly. Excellent practitioner. Polite friendly staff,
2 januari 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Bad customer service and communication
Bought an expensive pair of glasses,
I had no communication with them when they arrived in store, when I chased this up, it was found that they were already in store, waiting for me to collect. On collection, I got told they were scratched and they would send them back and order a new pair.
After a week and a half, there was still no communication on an update of my glasses, so popped into the store again, to find that they were already arrived in store again, waiting for me to collect.
When asked to speak to the manager regarding customer service/ communication took them another 3 weeks more or less to get in contact with me.
Overall, for the amount of money I paid, I would have expected a much better customer service and communication.
3 december 2025
Omdöme utan inbjudan
Svar från Bayfields Opticians & Audiologists - Beckenham
We appreciate you bringing this to our attention. We are sorry to hear about the issues you experienced with communication and the condition of your glasses. Please respond to the information request that we have sent you, so we can identify your records and look into this further.
Very thorough and helpful
Very thorough and helpful. Made children feel comfortable, would recommend
17 december 2025
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