Bateman Skips Omdömen 

938
•
TrustScore 3 av 5

3,2

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Bateman skip driver going too fast and using his mobile phone whilst driving past my house to deliver in Limpley Stoke near Bath. Smashed bins and left rubbish all over the road. It could have been a... Se mer

Betygsatt 5 av 5 stjärnor

Alan! Alan is who made my skip hire experience a dream! He was helpful, listened to us and made it work as we needed it too! What a guy! Thanks Alan, Thanks Batemans you made our skip hire much easi... Se mer

Betygsatt 5 av 5 stjärnor

I have used Bateman Skips in the past so when I needed there service again I went to them without a second thought. Batemans staff are always professional and helpful and you get what you pay for... Se mer

Betygsatt 2 av 5 stjärnor

I ordered a 6 yard skip online 6/07/ 2020 for delivery next day to coincide with hire of a digger, digger arrived 08.00 next morning, skip arrived 10/07/2020 at 06.00 I was told internet went down. (... Se mer

Företagsinformation

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Informationen kommer från olika externa källor

Bateman Skips is one of the largest independently owned Commercial Recycling and Waste Management companies in Bristol & Bath. Specialising in Skip Hire and Industry leading Waste Recycling Solutions; we supply a full range of Skip Sizes, Grab Hire and Tipping facilities for domestic and commercial purposes.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

938 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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3,2

Alla omdömen

(938)

6 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Recently hired a skip from you and I…

Recently hired a skip from you and I cannot thank the driver Jason for his efficiency and politeness, top man 👍 and also the staff on the phone who were also very polite and helpful, I will be using them again.

14 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent friendly staff and very reliable

Booking a skip for the first time, I rang Bateman skips who answered the phone immediately and gave me helpful advice. Three times of phoning, all the girls were very pleasant, friendly, helpful and efficient. The skip was delivered and collected exactly as I had asked and there were no problems. I recommend Bateman skips for anyone.

22 juni 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Really poor service

Really poor service. Ordered my Skip 11/05/12 with the option for delivery next day. Then received an email advising they would not be able to deliver by Friday (never giving a delivery slot, which is part of their policy). Stayed in all day. Then gave them a call c1pm for an update,, got told the driver was a hour or so away from me. Then received a call just after 3pm, advising the driver had run out of time to deliver to me. 2 days wasted at home and paid upfront as well. Avoid at all costs

14 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have used Bateman Skips in the past…

I have used Bateman Skips in the past so when I needed there service again I went to them without a second thought. Batemans staff are always professional and helpful and you get what you pay for 1st class service. The driver arrived very early this morning to collect the skip and was very quiet and respectful to the neighborhood almost silent, he took care not to rev his engine without the reversing alarm sounding and disappeared as quickly as he arrived!.
Thank you so much for your excellent service.

Kind regards

G T Day

10 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really helpful company

Really helpful company. I ordered a skip and realised it was going to be to small...asked if I could change to a larger one...no problem at all. Good delivery and collection and helpful people in the office

1 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Hired a skip my builder he was running…

Hired a skip my builder he was running late to start job . Plumber ect . They phoned asking when to pick up told them Saturday. Driver turned up weds to take skip blazing row . Company total waste of time paid for 8 yard skip only half full when collected. On the date I did not agree with .

Great customer service

15 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Batemans skip hire simply the best.

Batemans skips what can I say over the past 10 years I have tried to get cheep skips for my business but alas
Other firms have always let me down .
The on line ordering system for batemans is quick and very easy to use even for a 65 year old farm of a builder
Don't mess about life is to short book Batemans.

27 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I needed a 6yd skip to be dropped and…

I needed a 6yd skip to be dropped and loaded whilst the driver waited to avoid paying the on road permit. The driver helped me load the waste which was unexpected and very much appreciated, he asked me to mention his name which I’m happy to do and it was Ali. Fantastic service from Bateman and great comms.

22 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service as usual

Fantastic service as usual , great helpful staff and very competitive prices , would not use any other skip company , thank you to everyone at Batemans , your the best !

15 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely awful service

Absolutely awful service. Booked a skip a week in advance. Arranged for myself and staff to be on site to meet the driver to ensure it was put in the right place and to fill it. Chased at 2pm to see when arriving to be told the driver had run out of time so could not deliver. I'm sorry, but you know how may skips you are collecting and delivering each day so surely you arrange appropriate staffing levels. Surely if you have a driver over time, you arrange for another to deliver it. They offered to deliver at 6am tomorrow morning which is of absolutely no use to me. This is the 2nd time they have let me down and will certainly be the last time I use them. Awful customer service and attitude

2 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wrong size skip, lied about it, and refused to replace.

Never given a 1 star review for anything but, regretfully, Bateman skips deserves it. Delivered an 8yd skip when I ordered a 12yd. Denied it despite me sending dimensions. Eventually said it was a 10yd despite the maths not adding up. Offered a very small refund, but refused to deliver correct size. I couldn't complete the job, and didn't have the hands to help at the right time. Being generous I'd say they are incompetent, if not dishonest as well. Any company happy to charge for a service they do not provide, and then to lie about it, does not deserve your custom.

16 augusti 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Overdue collection

Skip was sue to be collected a week ago… apparently the collection has been marked as urgent. Still sat on the driveway taking up valuable parking space and I have other deliveries on their way. Wish I looked at the other reviews before booking! My family and I will not be using again in future.

10 augusti 2021
Omdöme utan inbjudan
Logotyp för Bateman Skips

Svar från Bateman Skips

Hi Charlotte,

If you give me the address I will look in to why this has happened and get back to you?

Betygsatt 1 av 5 stjärnor

They do not deal with complaints

I made a complaint with this company after being treated with no respect from one of their drivers when they were picking up our skip. At first I spoke with a lady who advised she would pass my complaint on. I heard nothing from this and then had to chase this myself. I then got passed to the director who again I needed to phone back and chase. She then passed my details onto the managing director who called me and said he would speak with the driver and then call me the next day. This was over a week ago! I am absolutely appalled by your complaints process and I cannot believe you allow your employees to speak to people the way he spoke to me and my family. You say your a family owned business however couldn’t give two hoots about sorting this complaint. You couldn’t even call me back to tell me what the driver had confirmed. I think this is ridiculous and considering we hired 2 skips from you totalling over £600 you can be assured that we will not be taking business from you again. If I had an employee how spoke to a 74 year old woman the way yours did I would be ashamed and make sure I put it right for the customer. And to make her try and put a mattress onto of a full skip and watch her struggle is disgusting.

9 augusti 2021
Omdöme utan inbjudan

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