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Barriers Direct Omdömen 

1 296
•
TrustScore 4.5 av 5

4,4

Butik med säkerhetsutrustning
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Good website, prompt delivery, good product. I'd been having trouble finding a bin of the right size in retail stores, but found a good choice on this site. No problems with ordering or delivery.

Betygsatt 5 av 5 stjärnor

I cannot rate this company highly enough. I live in an extremely rural area they didn’t deliver to , but DID for my order. The quality of the gate is outstanding. Thankyou! 🌟🌟🌟🌟🌟

Betygsatt 1 av 5 stjärnor

As a motoring/campervanning photojournalist and someone who has professionally converted campervans motorhomes, and boats, I like to think I have some idea if a thing works or not. I bought two f... Se mer

Betygsatt 5 av 5 stjärnor

As I didn't know what was right for our driveway the help and guidance by the staff at Barriers Direct was most invaluable. From ordering to fitting the post the whole process was smooth. We've got... Se mer

Företagsinformation

  1. Butik med säkerhetsutrustning
  2. Leverantör av byggnadsmaterial
  3. Butik med säkerhets- och arbetskläder
  4. Leverantör av säkerhetsutrustning
  5. Leverantör av säkerhetssystem

Om Barriers Direct

Skrivet av företaget

Barriers-Direct-1200x300


See All Products


Barriers


Bollards


Installations


Contact Us

What We Do

SWhuX.gif

Founded in 1997, Barriers Direct was one of the first to market selling own-branded security barriers online and now stands as one of the UK’s industry-leading e-commerce suppliers of security and safety management product.

Experts in Safety and Security Products

Whether you're looking to secure your property, plan an event or create a boundary between pedestrians and vehicles, our huge range of over 20,000 high quality products include bollards, barriers, bike stands, street furniture, workplace equipment and more make us the ideal choice for customers in industrial, residential, commercial and public sectors. Whatever your budget or situation, we have the perfect safety solution to fit your needs.

We also offer FREE delivery on all products sold within Great Britain and at least 1 year's warranty offered as standard, giving you peace of mind.

ISO Accredited

Barriers Direct is also proudly an ISO 9001:2015 certified company; quality and professionalism are at the heart of our operations. We are committed to giving our loyal customers the best service possible by consistently learning and developing our business. From continually implementing new processes to expanding our product range, we strive for excellence at Barriers Direct.

Making a Difference

We are also proud donors to the Prince's Trust Enterprise charity, the UK's leading youth charity which helps vulnerable young people between the ages of 11 and 30 who are unemployed, struggling at school or facing the risk of exclusion, to get their lives back on track. So when you buy from us, you are helping make a difference to young people's lives, too.

Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 58 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(1 296)

424 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Plenty of Products

Plenty of products with full descriptions which made for easy ordering. Quick delivery.

12 februari 2026
Logotyp för Barriers Direct

Svar från Barriers Direct

Thanks so much for taking the time to review us! We appreciate your business.

Betygsatt 5 av 5 stjärnor

Good

Good . Had some inconveniences but everything was sorted

18 februari 2026
Omdöme utan inbjudan
Logotyp för Barriers Direct

Svar från Barriers Direct

Thank you for your feedback. We understand this situation has been frustrating; however, several statements in your review do not accurately reflect events. We would therefore like to clarify the facts and confirm how we will proceed.

Your original order was for the installation of one post, which was later amended at your request to include two posts. The additional installation fee was paid accordingly.

Due to illness, the installer was unable to attend the original appointment at short notice. This was explained at the time, the job was rescheduled, and you confirmed you were happy to proceed. Installation then took place on 12/02.

A further installation date was arranged for 18/02, which you cancelled the day before. While this would normally incur a cancellation charge under our policy, no fee was applied as a goodwill gesture, taking into account the earlier cancellation caused by installer illness.

Our products are supplied by an established manufacturer, and installation is carried out by qualified, insured trade professionals. This is standard industry practice and does not affect your statutory rights. At no point have we described our installers as degree-qualified engineers.

Prior to excavation, the installer carried out checks using a cable avoidance tool (CAT scanner). As is standard across the construction industry, CAT scanners do not detect all underground services. During excavation of the second post, underground pipework was discovered and work was stopped immediately for safety reasons.

Before installation, you signed a site conditions form confirming that if pipes, drains, or other services are discovered on the day, installation costs remain chargeable. The charge applied covers attendance, labour, equipment, and abortive works; it is not a consultation fee and is not based solely on time spent excavating.

Following discovery of the pipework, the installer discussed an alternative solution on site: a removable post requiring less excavation depth. After this, multiple online orders were placed by you, including incorrect items, resulting in cancellations and re-orders. Our support team assisted where possible to cancel incorrect orders and correct these issues.

As a goodwill gesture, and because the first post was unused and being exchanged, the supplier authorised a full refund for that product only. Installation costs are not refundable once work has commenced, in line with the signed agreement.

You have now received a post, and we are ready to complete the installation at no additional installation cost. The only reason the installation has not yet been rebooked is that multiple product types have been ordered (removable and fold-down), and we need to confirm which item is physically on site to avoid further disruption. We requested a brief phone call for confirmation, as the image provided shows an order confirmation rather than the post itself.

Once this is confirmed, we will immediately arrange a suitable installation date.

We would also note that you previously sent several emails thanking our team member Andrea for her assistance and customer service. Andrea and the wider team have continued to support this matter in good faith.

To summarise:

You are not being charged again for installation.
We are ready to proceed once the product on site is confirmed.
We simply need to agree a suitable installation date.

Please contact us when available so we can move this forward without delay.

Betygsatt 5 av 5 stjärnor

Helpful

Quick turnaround, kept informed by email at every stage

12 februari 2026
Logotyp för Barriers Direct

Svar från Barriers Direct

Thanks so much for taking the time to review us! We appreciate your business.

Betygsatt 4 av 5 stjärnor

Ordered 3 posts the lady was very…

Ordered 3 posts the lady was very helpful listened to my requirements.made sure my order was exactly what I wanted payed on line they where delivered within a couple of days they are now been installed on a church carpark well satisfied 👍

3 februari 2026
Logotyp för Barriers Direct

Svar från Barriers Direct

Thanks so much for taking the time to review us! We appreciate your business.

Betygsatt 5 av 5 stjärnor

Outstanding experience

The experience was second to none the staff were all very friendly and helpful and all went above and beyond I would highly recommend Barriers Direct

11 februari 2026
Logotyp för Barriers Direct

Svar från Barriers Direct

Thanks so much for taking the time to review us! We appreciate your business.

Betygsatt 5 av 5 stjärnor

Communication fab

Very helpful, customer service was fast and communicsation was great.

4 februari 2026
Logotyp för Barriers Direct

Svar från Barriers Direct

Thanks so much for taking the time to review us! We appreciate your business.

Detta är Trustpilot

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