Paid £1150.07 for the replacement, reprogramming and updating TCU. I asked for my existing unit to be returned, they returned it but with missing connectors, I called and was giving some excuses as it... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We purchased a car from Barrett’s Kia and Michael Rose who sold us the car was extremely helpful and knowledgeable and made our purchase a very smooth transaction also he was still very helpful when... Se mer
Företaget har svarat
From the start we dealt with Duncan when purchasing the car who went out of his way to be helpful and said any problems to contact him, which we did when we couldn't understand all of how the dashboar... Se mer
Företaget har svarat
I bought a Honda CR-V from Barratts just over a week ago. Flynn Caldwell the Sales Executive was exceptionally kind and knowledgeable. He helped us choosing the car in a way that was not in any sense... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI, Motorrad, Kia, Nissan and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers. Motorr
Kontaktuppgifter
Broad Oak Road, CT2 7PQ, Canterbury, Storbritannien
- www.barrettskent.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a great experience with Barrett’s…
I had a great experience with Barrett’s Ashford yesterday. I chose to wait for it while they fitted two new tyres on my Mini. I sat and read and drinking cups of tea for just over an hour. They cleaned my car afterwards which was a bonus.
They may be a little more expensive than a tyre place but do you do get a good service.10/10 from me.

Svar från Barretts Motor Group
First impressions when I walked through…
First impressions when I walked through the doors at bmw was 1st class front of house team were fantastic warm friendly greeting explained everything in a relaxed manner offered coffee a comfortable seat made to make you feel welcome same as the service team first class service explained everything recall work carried out no fuss and car cleaned before I got it back 👍

Svar från Barretts Motor Group
Great service and very good…
Great service and very good communication throughout

Svar från Barretts Motor Group
So nearly good
On a recent recall visit I decided to have the oil service completed which they did in good time and without any issues. Was given a loan car which was nice and Tanya was very efficient with updates and info during the visit and overall I’m pleased with the customer experience. Two things however, my service indicator has not been reset so I’m still showing and inspection on the computer and the vehicle wasn’t washed which I was lead to believe was part of the visit. Nearly five stars but…

Svar från Barretts Motor Group
Had a really great experience at Barretts Landrover and Jaguar in Canterbury.
Had a really great experience at Barrett’s Canterbury on Friday. I had booked to have a new key cloned and was made to feel very welcome. I opted to wait and was plied with coffees and some delicious cake! My car was returned to me having been given a very thorough clean. I would definitely return for future needs and would highly commend all the members of staff for their friendly and helpful attitudes to customers.

Svar från Barretts Motor Group
Always such friendly service …
Always such friendly service and love that they offer a return bus in to Canterbury town centre whilst you wait for the car to be serviced. Managed to get my car in earlier than planned and i can’t thank them enough.

Svar från Barretts Motor Group
Older BMW recall work
I brought my old BMW in for some recall work this week at Barrett’s Canterbury. As I have always experienced with Barratts everything ran smoothly and it was back within the day. Thanks

Svar från Barretts Motor Group
good service collect and deliver 👍
Was happy with home service Collect and deliver on time. 👍

Svar från Barretts Motor Group
Always so helpful to me whatever I…
Always so helpful to me whatever I contact them about.

Svar från Barretts Motor Group
Very Professional Warm Service
Great Service As Usual, From Front of House Greeting with Emma, Attentive Staff In Waiting Area And Of Course First Class Attention Of Engineer Aaron. And All
Paperless. (Car Returned Spotless)

Svar från Barretts Motor Group
Very good service by Barretts…
Very good service by Barretts Mini.Everybody was really nice & helpful.

Svar från Barretts Motor Group
My car went in for a recall
My car went in for a recall, I was given a courtesy car and I was kept informed,bi needed a couple of other things done..I was pleased when they said I would get £100 off my bill because of the recall.
I have been going to Barrets Canterbury over many years and always receive good service, they know how to look after their customers.

Svar från Barretts Motor Group
Excellent service and very good…
Excellent service and very good communication

Svar från Barretts Motor Group
Excellent service from Barrett’s Land…
Excellent service from Barrett’s Land Rover, in particular from Melody. Would be happy to use again.

Svar från Barretts Motor Group
Well done to all of the team
Well done to all of the team
Keep doing what you doing guys
All the best

Svar från Barretts Motor Group
Recall
Great experience on my BMW ALPINA recall, everyone from the front desk to the technician where very nice, polite and professional, one bit liked in particular was the video of the healt inspection, I believe that is a very clever thing to do, well done Barretts BMW Canterbury!

Svar från Barretts Motor Group
I am always happy with the service at…
I am always happy with the service at Barretts BMW. The car service and brakes replacement was completed by midday which meant I had as little inconvenience as possible.

Svar från Barretts Motor Group
Brilliant Customer Service
Brilliant Service - Always use collection and delivery and the drivers are always polite and helpful. Was kept updated on my vehicle throughout the day.

Svar från Barretts Motor Group
Excellent service from Barretts Mini…
Excellent service from Barretts Mini Canterbury great health check video, kept fully informed. Simple and easy to book service and check in all done online Top job as always

Svar från Barretts Motor Group
MINI's service and MOT in one day
I dropped off my MINI for its service and MOT first thing in the morning and the video healthcheck was sent to me late morning so that I could authorise the necessary tyre changes in time for the MOT to be completed that day. It was a big service and all done with the MOT in one day. A smooth and efficient process.

Svar från Barretts Motor Group
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.






