Paid £1150.07 for the replacement, reprogramming and updating TCU. I asked for my existing unit to be returned, they returned it but with missing connectors, I called and was giving some excuses as it... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We purchased a car from Barrett’s Kia and Michael Rose who sold us the car was extremely helpful and knowledgeable and made our purchase a very smooth transaction also he was still very helpful when... Se mer
Företaget har svarat
From the start we dealt with Duncan when purchasing the car who went out of his way to be helpful and said any problems to contact him, which we did when we couldn't understand all of how the dashboar... Se mer
Företaget har svarat
I bought a Honda CR-V from Barratts just over a week ago. Flynn Caldwell the Sales Executive was exceptionally kind and knowledgeable. He helped us choosing the car in a way that was not in any sense... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI, Motorrad, Kia, Nissan and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers. Motorr
Kontaktuppgifter
Broad Oak Road, CT2 7PQ, Canterbury, Storbritannien
- www.barrettskent.co.uk
4,5
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant service as always
Brilliant service as always. Particularly like the walkthrough inspection video. Courtesy car made available, my car returned cleaned. Thank you.
16 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Paul,
Thank you for your five-star review and great comments.
We dropped the car off early we were…
We dropped the car off early we were greeted with a hot drink of our choice made to feel welcome as usual the air bag was replaced and the car was cleaned free of charge .
14 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Mrs Davies, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Service is always good
Service is always good. Efficient, friendly and well organised. Customer is always keep informed of progress.
10 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Peter, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Had to bring my car in for a recall
Had to bring my car in for a recall, which was carried out quickly and with lots of communication resulting in a smooth experience, I always bring my car to Barrett’s as they always go the extra mile with service and communication.
12 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi, thank you for your five-star review and great feedback. We're glad you received excellent service at Barretts.
I have to give Barretts a five star…
I have to give Barretts a five star rating . I couldn’t fault their service
Sophie had everything organised before hand , from picking my car up ( the chap was professional ) to keeping me well informed to what was happening and to delivering it back to me. First class service Barretts of Ashford thank you.
12 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Cynthia, thank you for your five-star review and great feedback. We're glad you received excellent service at Barretts Ashford.
Customer Service
Customer Service is as important as the vehicle itself. Many thanks to Ellie Rees-Davies for negotiating me through my service in such a professional & positive manner. A great ambassador for the brand!
9 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts, we will pass this on to Ellie and the team.
As always great communication, support and attention. Lovely staff. Can't fault anything.
As always great communication and atte
11 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Gillian, thank you for your five-star review and great feedback.
Good friendly service
Good friendly service , kept me informed of any updates. Quick service , very happy
11 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi, thank you for your five-star review and great feedback, We're glad you were happy with the service at Barretts.
As always great service from Barretts…
As always great service from Barretts BMW team members. Special thank you to assistance service manager Miss Abbey Davies who dealt expertly with my recent problems on the car whilst on holiday in France and Miss Sophie Simpson who looked after me once the car had been repaired.
10 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Urban KUHL,
Thank you for our five-star review and great comments. We will pass your comments on to Abbey, Sophie and the rest of the team.
Had a 10/10 experience would be using…
Had a 10/10 experience would be using them again thanks again
9 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Dilshad,
Thank you for your five-star review and great comments.
Svar från Barretts Motor Group
Hi Stephen,
Thank you for your five-star review and great comments.
Excellent service
Excellent service, maintenence on car was carried out quickly and I felt I got value for money.
6 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Mr Parker,
Thank you for your five-star review and great comments.
Fabulous customer interaction from drop…
Fabulous customer interaction from drop off to collection. Intermittent fault with Z4 which typically resolved itself on deposit to garage, but reactivated on way home. Nonetheless kept fully informed during the day, and will need to re-book, but fully confident with service team.
5 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Paul,
Thank you for your five-star review and great comments.
First service on my 225e all good kept…
First service on my 225e all good kept informed and I chose pick up and delivery which suited me this time and was done brilliantly all in all a pleasant experience
5 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Nicholas,
Thank you for your five-star review and great comments.
Barretts Ashford
Always take my BMW Barretts at Ashford . Bought the car off of them in 2019 and have had it serviced there ever since
Always treated well and they always do a first class job
4 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi,
Thank you for your five-star review and great comments.
Great staff
Helpful staff; lovely waiting area; car serviced while I waited, and cleaned for good measure!
5 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Natasha,
Thank you for your five-star review and great comments.
Barretts did what they promised
Barretts did what they promised, very important in todays sad world.
3 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Phil, thanks for taking the time to leave your kind feedback and five-star review. Customer service is very important to us and we're happy to hear we didn't disappoint.
Great service from Ashford workshop
Great service from Ashford workshop, particularly from Tanya Aksarova; she kept me informed of progress and sorted out two problems for me - Thank you Tanya
4 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Mr Palmer, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Great Service
I have to give Barretts a five star rating going on my experience. I couldn’t fault their service from picking my Jaguar XE up to keeping me well informed to what was happening and to delivering it back to me. Great Service Barretts thank you.
4 december 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Barry, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Courtney and all other staff was…
Courtney and all other staff was absolutely amazing and I couldn’t ask for better service
27 november 2024
Omdöme utan inbjudan
Svar från Barretts Motor Group
Hi Helen,
Thank you for your five-star review and amazing comments.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.