I bought a double sink advertised as coming with wastes, when they sent only one waste I felt sure this must have been a mistake - but now they really do sell double sinks with only one waste then try... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service and was delivered quicker than the estimated delivery date. Product exactly what we needed. Package (not the outer package for posting but the inner package the product is sold in) cou... Se mer
The website was very easy to navigate, so ordering was easy. Very competitive pricing, and a wide range of products to choose from. I had to email the company about my delivery: I got a very pleasant,... Se mer
We haven’t installed our beautiful double bowl fireclay fluted front butler sink yet but the quality appears to be outstanding and it’s such incredible value for money! So pleased we chose this over a... Se mer
Företagsinformation
Skrivet av företaget
Who are we? World leaders in fine Fireclay. We devote our entire operation to this high-quality method of production. Our 12,000-square-meter factory and 150 employees currently produce 150,000 pieces per year, with a goal of reaching 250,000 fireclay products by the end of 2023 with an additional 100 employees. Fireclay's History Although Fine Fireclay and Vitreous China are closely related, there are distinct differences that are frequently overlooked when producing Fine Fireclay, which is generally processed exactly the same as the Vitreous China product in production units specialising in Vitreous China production when, in reality, various parts of the process must be changed to produce a world class piece of Fine Fireclay. Following a decline in the production of Fine Fireclay products as a result of many Vitreous China manufacturers closing down across Europe, our founders set out to create the best Fine Fireclay product possible with the goal of becoming world leaders in Fine Fireclay production. It means that we choose our partnered manufacturers based on quality and trust rather than price, ensuring our customers received the highest quality goods. The Finest Raw Materials Fireclay products are manufactured and moulded in-house. We take great pride in this as a company because all of our Fireclay products are handcrafted by master potters, meaning a perfect sink is crafted every time. The key to producing outstanding Fireclay products is consistency. To ensure that each product meets our high standards, it is rigorously inspected, and quality tested.
Kontaktuppgifter
Nethercroft Monkholme Lane, Threshfield Skipton, BD23 5HE, Skipton, Storbritannien
- sales@balterley.co.uk
- www.balterley.co.uk
4,3
Utmärkt
358 omdömen
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excellent service & good quality
ordered a bath panel which arrived just 2 work days after the order was placed! when it didn't fit the return process was very easy, too - the collection of the panel and delivery of the newly orderd panel in the correct size was scheduled to happen at the same time and also only took a 2 work day turnaround!
quick and easy to use services, items are of good quality, and with their 5year warranty balterley sets an amazing standard i now trust in - will definitely order from them again in the future!
2 juni 2026
Made contact to discuss delivery and…
Made contact to discuss delivery and staff were very helpful. Delivery went well with no issues well wrapped.
26 maj 2026
Wonderful customer service
I realised I had order the wrong sink and Balterley made the change easy and straightforward. Gorgeous sink - am thrilled with it. Great service. Great product. Thank you.
27 maj 2026
Great purchase at great price
Great purchase at great price. Lovely item. Great communication throughout from purchase to delivery. Easy to order and great service from this company.
18 maj 2026
my first order went missing and …
my first order went missing and when i did recieve my sink on 2 nd order it was bably damaged and i been fobbed of trying to get my new sink i and 76 years old and not good eith computrs im in the middle of having my kitchen rplaced and now i dont have a sink so i want rfund or new undamaged sink
21 maj 2026
Omdöme utan inbjudan
Your delivery company is not helpful…
Your delivery company is not helpful they don't leave a contact number or a re delivery.
Your communication skills are lacking and should be reviewed.
It has been left to me to find out what was happening with my delivery, otherwise I don't think I would still know what was happening concerning my package .
Shame really I hope you take this as constructive comments and review your systems.
7 maj 2026
Service was excellent
Service was excellent. I was in a hurry and on a deadline. Balterley pushed my delivery forward which really helped.
The cooker I have bought looks terrific and 'fits' my kitchen . I have so far only used the hob (excellent) but will be using the oven later today. It is a v convenient size.
8 maj 2026
Very quick delivery and was one of the…
Very quick delivery and was one of the first items to arrive
6 maj 2026
Good quality and good service
Good quality and good service! There was a scratch on taps, but customer hasn’t noticed! Very satisfied. Will definitely use again. Thankyou
6 maj 2026
As promised delivered on time and the…
As promised delivered on time and the product is what it is meant to be
4 maj 2026
Good quality shower tray at a good…
Good quality shower tray at a good price and delivered quickly
29 april 2026
Delivered on time and undamaged.
23 april 2026
Appalling customer service
Great priced items but prey you don’t have to communicate to their customer service department. Rude and abrasive language used without an ounce of empathy or accountability for the reason for contact. 1 star for product price, 1 star for actioning a refund immediately upon complaint.
29 april 2026
Omdöme utan inbjudan
This radiator looks absolutely amazing
This radiator looks absolutely amazing! Work good to !
16 april 2026
Poor delivery
The company used for delivering is poor, there was no knock at the door but at the end of the day realised my parcel had been left at an angle! Not even upright, outside and left for anyone to take. Absolutely appalling
16 april 2026
ceramic cleaner sink
Ordered a ceramic cleaner sink. Perfect for our outdoors area. Good quality and looks great
14 april 2026
Good quality for a reasonable price
Prompt delivery. Good quality shower tray for a reasonable price. It looks good 😊
14 april 2026
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