this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... Se mer
Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... Se mer
Excellent service from Ed. Quickly sorted out a minor brake leak and swapped brake pads out despite having a stack of bikes to work through on a busy Saturday.
Företagsinformation
Om Balfe's Bikes - Islington
Skrivet av företaget
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrivet av företaget
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktuppgifter
33 Essex Road, Islington, N1 2SA, London, Storbritannien
- 020 45315550
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always helpful.
Helpful, friendly knowledgeable staff. Nothing is a problem and always strive to help. Thank you!
16 april 2026
The guys in this shop are so friendly…
The guys in this shop are so friendly and helpful, they really took the time to go through everything with me. Would highly recommend!
14 april 2026
Super friendly and helpful staff
Super friendly and helpful staff who always go out of their way to help fix a problem, no matter how small.
13 april 2026
Omdöme utan inbjudan
Always a five star experience at Balfes…
Always a five star experience at Balfes in Islington. Super nice, helpful and knowledgable and gets me back out on the road super quick. Best bike shop in town! Thank you 🙏
6 april 2026
Omdöme utan inbjudan
Attention to detail
Bilao showed great consideration for my bike which was in for a tire change. He cleaned the mudguards of mud to maximise the space for more rugged tyres on my touring bike. He fitted the tyres perfectly to allow a smooth ride with no rubbing he also adjusted the brakes and pumped up the tyres. It felt like a new bike! Thanks Bilao, I Totally trust Balfes for great service every time.
3 april 2026
General good service and helpful staff.
General good service and helpful staff.
No trying to sell you more expensive products than you need.
3 april 2026
Absolutely fantastic service
Absolutely fantastic service from the guys at Balfe's bikes Islington. Such friendly helpful staff and nothing was too much trouble. Bilal your a credit to the company, keep up the great work.
30 mars 2026
Essex Road store...
I popped into the Essex Road store with my bike after accidentally breaking off the front tyre valve, hoping to book it in for a repair. I spoke with a very friendly gentleman named Ed, who told me there was no need to book it, he’d fix it for me on the spot. I also mentioned that my gears were slipping, and he offered to have a quick look. Within five minutes, my bike was back with a new valve and perfectly tuned gears. When I asked how much it cost, he just smiled and said, “Don’t worry about it.” now that’s real old school customer service. From now on, this will be my go to shop for any bike issues. Five stars!
7 mars 2026
Omdöme utan inbjudan
Slow service, poor communication
I booked an appointment for a simple change of spoke. I booked on a Monday and next availability was the following Monday, but they only sent a quote by the end of Wednesday (despite I dropped the bike on time that Monday). I asked about when the bike would be ready and I never had any response. I finally got a message by Sunday to say the bike was now ready for collection. I can't believe that a simple repair of spoke took, in total, 2 weeks. The communication throughout the service was simply non-existing.
24 mars 2026
Thanks for your help with checking…
Thanks for your help with checking Shimano chainset recalls. All good.
4 mars 2026
Very knowledgeable 😁
19 mars 2026
Bike service
Great handling by front of shop team when dropping off and collecting bike.
Good communication throughout the service itself on progress and work to be done.
Bike rides as good as new after the work.
14 mars 2026
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