this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... Se mer
Small but well equipped shop, fast orders when item not in stock. Great Team, very helpful! I got discounts which make me even more happy so I can spend money on whiskey and coco to keep me going on... Se mer
Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... Se mer
Företagsinformation
Om Balfe's Bikes - Islington
Skrivet av företaget
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrivet av företaget
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktuppgifter
33 Essex Road, Islington, N1 2SA, London, Storbritannien
- 020 45315550
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Balfe's Bikes - Islington
We appreciate your positive feedback! We are glad you were pleased with our efficient service and good communication. Kind regards, Balfes Bikes
Great customer service
Great customer service. The Islington staff were very helpful and attended to every single request.
3 augusti 2025
Svar från Balfe's Bikes - Islington
We're happy to hear that our staff were helpful and attentive to your requests. We appreciate you taking the time to share your positive experience with us. Kind regards, Balfes Bikes
Great service
3 augusti 2025
Svar från Balfe's Bikes - Islington
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear you had a great experience in our Islington store. Your support means a lot to us, and we’re always here if you need anything in the future. Kind regards, Balfes Bikes
Svar från Balfe's Bikes - Islington
We appreciate you taking the time to leave us such a wonderful review! We are so glad you consistently have a great experience. Kind regards, Balfes Bikes
promptness and informativeness
23 juli 2025
Svar från Balfe's Bikes - Islington
Thank you so much for your kind words! We're glad to hear you found our service prompt and informative — it's exactly what we aim for. If there's ever anything else we can help with, don't hesitate to reach out. Kind regards, Balfes Bikes
Always 5* service
27 juli 2025
Svar från Balfe's Bikes - Islington
Thank you for your continued trust and for the 5-star feedback! We're thrilled to know you've consistently had great experiences with us. It's a pleasure to serve you, and we look forward to continuing to deliver top-notch service every time. Kind regards, Balfes Bikes
Svar från Balfe's Bikes - Islington
We're so glad to hear that you had such a positive experience with our team! Thank you for your fantastic feedback; it means a lot to us. Kind regards, Balfes Bikes
Svar från Balfe's Bikes - Islington
We appreciate you highlighting our friendly team and great service; it means a lot to us. Kind regards, Balfes Bikes
Great Customer Service
The customer service was excellent. I received great assistance at the store.
8 juli 2025
Svar från Balfe's Bikes - Islington
We're happy to hear that you received excellent assistance! We appreciate your positive feedback and are glad you enjoyed your experience in our store. Kind regards, Balfes Bikes
Svar från Balfe's Bikes - Islington
We appreciate your kind words and are so glad that we could be of assistance to you. Kind regards, Balfes Bikes
Svar från Balfe's Bikes - Islington
We're happy to hear that our attention to detail was appreciated. Thank you for your positive feedback; it means a lot to us. Kind regards, Balfes Bikes
Svar från Balfe's Bikes - Islington
We appreciate your feedback and are happy you enjoyed our service. We will work to reduce wait times in store, we understand that it may have been a busy period in store. Thank you for your feedback. Kind regards, Balfes Bikes
Thank you for helping me with setting…
Thank you for helping me with setting up advance roller rack on brompton and also tweaking the pashley! I appreciate that i can book appointments online and things happen on time.
16 juni 2025
Svar från Balfe's Bikes - Islington
We're happy to hear that we could assist you with setting up your advance roller rack and tweaking the pashley. We appreciate your feedback regarding our online booking system and punctuality. Kind regards, Balfes Bikes
Wonderful service from the staff…
Wonderful service from the staff especially Steve! Prepped my new MTB and off I went!
22 juni 2025
Svar från Balfe's Bikes - Islington
We're happy to hear that you had such a positive experience! We appreciate your recognition of our team's service in getting your MTB ready. Thanks! Kind regards, Balfes Bikes
Svar från Balfe's Bikes - Islington
We're happy we could fix your bike so quickly! Thank you for your positive feedback; we greatly appreciate your excellent review. Kind regards, Balfes Bikes
I ordered a 3rd bike within 7 days
I ordered a 3rd bike within 7 days, but it didn't arrive in time and they didn't call- so when I rocked up, there was not bike! But they delivered it a few hours later though- phew!
19 juni 2025
everything was a mess an an unprofessional rip off !!
everything , my name is Lucian Dumea. a catalogue of disaster. You name it they did it incorrectly.took the the bike eventually to finsbury park = perfect service. Balfes you really need to rethink !!! no apology for any of my inconveniences .
24 juni 2025
Omdöme utan inbjudan
Excellent and recommend.
Excellent and recommend.
The guy I dealt with, I think it was Patrick, was very knowledgeable and friendly. I was served immediately (it was a weekday) and professionally. The store was clean and welcoming.
I chose a bike that was amazing that I am really happy with. Patrick was a huge help.
I then went for lunch and when I got back the bike was ready and I easily cycled off on my way.
Brilliant job, looking forward to my ongoing relationship with Balfe Bikes.
19 juni 2025
Item Not accurately described in online ad or on front of package
The saddle bag only fits on a Giant saddle, it tells you in small print on the back of the packet. Because I’d torn the plastic they wouldn’t take it back
11 juni 2025
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