Balfe's Bikes - Gatwick Showroom Omdömen 

went for a full service on my bike and the quality is perfect, the bike feels better than when it was new i will be coming back again, however it did take a long time to complete, 1 week in a queue and half a week to finish.

I like fact that you can talk direct to workshop staff. However, I did not appreciate having to wait 8 days for a replacement tyre and inner tube to be fitted to my wheel. The staff member explained that the workshop was extremely busy and my repair would have to wait its turn. We are talking about a ten minute job here. Maybe you could allocate slots for quick repairs. Obviously building a bike will take some time. Whilst the staff were courteous and polite, a bit more focus on Customer care would have been appreciated. I don't think I shall be back.

An overall good service

Really impressed with the service from Balfe’s Bikes. The staff were very helpful and knowledgeable. Great service

Only just discovered Balfe’s and both times I’ve had great service from Steve even though they a super busy

Keith spent well over an hour with me helping set up my new bike and accessories. Very thorough service that is night and day to the last time I bought a bike here (one year ago, salesman no longer at Balfes Gatwick to my knowledge, literally didn't help me with anything).

Amazing customer service from Keith, really knowledgeable and helpful - I can not recommend enough.

All staff are helpful generally. Great range of products.

Thank you!

Clear guidance during the hand over. Staff was helpful and provided all information asked.

Really friendly staff and helpful.

Did an excellent and thorough job of fitting my tubeless tires.

Thank you

Great staff, very helpful and gave great advice. Recommend 100%

Balfe’s is always a good experience when I shop there. Their website is great and they had exactly what I was looking for. Friendly staff make it a 5 star rating from me.

Easy ordering and pick up process. Bike was ready as stated. Friendly helpful team.

Communication surrounding this repair was non existent. In the end had to go into the shop to get answers which still ended up without a positive result. Endless phone calls, emails and 3 visits only to return home with the bike issue unresolved and a £35 service fee.

Great service

Good choice and some fab bargains. Nice retail space in Gatwick and good service.

Excellent shop , very helpful staff at Crawley branch

Very quick delivery, answered my questions regarding delivery dates very quickly. The delivery driver was super friendly and helpful definitely recommend

Carried some warranty repairs. First class service.

Great staff, polite and professional and always going above and beyond to make sure you have picked the right bike with the right settings and accessories for your experience to enjoy at the best your rides.