Bake Me A Wish is fantastic. We have used them for several years, for everything from birthday cakes for remote team members, to client gifts, post-surgery 'get well' surprises and more. They've got a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered this cake for a friend. I have talked to them as to should I buy again, their answer was the cake is delicious but it came smashed on the top so presentation was not a punch.
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I ordered the chocolate torte cake and paid for the 2nd day Saturday delivery. It showed up the following Monday completely melted and unedible . What I was most surprised about though was how small t... Se mer
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Avoid at all cost! Tried to use them for my friend's birthday. They never delivered the cake, customer services ignored all my emails and I had to contact them on social media to get through to them.... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!
Bake Me A Wish! Gourmet Bakery Gifts
Skrivet av företaget
- Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!
On Time Delivery Guaranteed!
Have your cake and eat it too!
We'll have your cake or gift arrive on the date you select!
Kontaktuppgifter
303 5th Avenue, STE 2001, 10016, New York
- 888-YUR-WISH
- customercare@bakemeawish.com
- www.bakemeawish.com
3,7
Medel
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not tastey at all. The one I bit into I couldn't even swallow it.
The box was way too big for the order of 12 brownies. They were all mixed up, very unpleasant site. Then after separating the 4 flavors, I bit into it and it was stale and broke into pieces. Then I tried the chocolate truffle walnut and the same old taste.
12 juni 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Thank you so much for your review. We sincerely apologize for your disappointment in the quality of your Brownie Blast gift. We stand behind our products 100% and would love to rectify this for you. We have reached out to you via email to rectify this matter for you. We look forward to hearing back from you. Thank you and have a wonderful day.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH
E: customercare@bakemeawish.com
Reseña. Muy sencillo para hacer el pedido
Muy sencillo para hacer el pedido, llegó en muy buenas condiciones, de buena calidad y excelente la hora de entrega.
Lo único que podría mejorar es dar un horario estimado de entrega.
Gracias
6 juni 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hola Selene, gracias por escribirnos,
¡Nos alegra mucho saber que tu pedido llegó en excelentes condiciones y que el proceso fue fácil y rápido! Agradecemos tu sugerencia sobre ofrecer un horario estimado de entrega—es un comentario muy útil y lo compartiremos con nuestro equipo.
Saludos cordiales,
Atención al Cliente
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Very pleased
the relationship with the company was excellent. the site is easy to use and I was able to track the order until delivery I liked that I was able to order a cake from Romania to new york which I sent to suitland md! I love globalism. thank you
10 juni 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hi Liliana,
Thank you so much for your wonderful feedback! We're delighted to hear that you had an excellent experience with our site and that you were able to send a cake all the way from Romania to New York, and then on to Suitland, MD, that's truly the magic of global connection, and we're honored to be part of it.
We appreciate your kind words and look forward to helping you send more sweet wishes across the world!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
My cake order was delivered 2 days late…
My cake order was delivered 2 days late and then left on porch where it melted instead of leaving at neighbors
If it was delivered on the selected date someone would of been there
Very very disappointed
A 70$ waste
After Bakemeawish contacted me
I did receive my whole refund quickly
Lori
7 juni 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Lori, thanks for writing,
We’re so sorry again for the delay and the condition in which your cake arrived, that’s not the experience we want for our customers, especially for such a special occasion. We’re glad we could resolve it quickly with a full refund, and we truly appreciate you giving us the opportunity to make it right.
If you ever decide to give us another try, we’d love the chance to deliver a better experience. Hope you have a happy day!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
My Dad received the cake but it was…
My Dad received the cake but it was smooshed, however it didn’t hurt the quality of the cheesecake he said it was delicious.
6 juni 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Elizabeth, thanks for writing,
We’re so sorry to hear the cake arrived smooshed, we know presentation is part of the joy, especially for a gift. That said, we’re thrilled your dad still found the cheesecake delicious! If you ever have photos to share, we’d love to see them, feel free to tag us on social media. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Made fresh
Made fresh, showed up on the day they said it would. My brother loved the cookies. He has yet to taste the cake. Thank you the biggest.
4 juni 2025
Omdöme utan inbjudan
Cake was packaged terribly
Cake was packaged terribly! Was upside down & outside of the styrofoam- if the styrofoam had been taped it might not have been so bad … not on ice or anything
I’m very disappointed
30 maj 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hi Kimberly,
Thank you for bringing this to our attention. We're truly sorry to hear that your cake arrived in such poor condition — that’s not the experience we want for any of our customers. Packaging integrity is incredibly important, and your feedback about the styrofoam and lack of insulation is being shared with our fulfillment team for immediate review.
We understand how disappointing this must have been, especially when expecting a special delivery. Please reach out to our Customer Care team at 888-YUR-WISH (888-987-9474) or email us at customercare@bakemeawish.com so we can make this right.
We appreciate your honesty and the opportunity to improve.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Wonderful selection and ease of…
Wonderful selection and ease of purchase/delivery!!
29 maj 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hi Melissa,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our selection and found the purchase and delivery process easy — that’s exactly the experience we strive to provide.
Your support means the world to us, and we look forward to delighting you again in the future. If you ever need assistance or have any questions, our Customer Care team is always here to help.
Warm regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH (888-987-9474)
📧 customercare@bakemeawish.com
Delivered on time and easy purchase…
Delivered on time and easy purchase options.
23 maj 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hi Robert,
Thank you for your thoughtful feedback! We’re so pleased to hear that your order was delivered on time and that you found our purchase options easy to navigate.
Your support means a lot to us, and we look forward to helping you celebrate more special moments in the future. If you ever need assistance, our Customer Care team is always here to help.
Warm regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH (888-987-9474)
📧 customercare@bakemeawish.com
i love everything about bake me a…
i love everything about bake me a wish... except the shipping prices. they're way too high.
24 maj 2025
Omdöme utan inbjudan
Delivery
I recently ordered a cheesecake from BakeMeAWish for my son's birthday in Boston. As a medical professional with a demanding schedule, I aimed to surprise him since I could not attend in person. The service advertised cake deliveries, suggesting they would notify the recipient upon arrival. My son has a buzzer system for package retrieval; however, UPS left the cheesecake in a bustling lobby, buried under other packages, leading to its spoilage over several days. Utilizing such services implies unavailability, making this experience particularly disappointing. The cake arrived warm and spoiled, rendering the effort futile. I do not recommend this company.
16 maj 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hi Doni,
Thank you for sharing your experience. We’re truly sorry the delivery didn’t meet expectations and that your son’s birthday surprise was affected. We understand how important this was and regret the inconvenience caused.
Your feedback is valuable, and we’re working to improve our delivery process. Please feel free to reach out to our Customer Care team, we’d love the chance to make things right.
Kind regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH (888-987-9474)
📧 customercare@bakemeawish.com
Good selection, perfect delivery
They have a good selection of items, and the choice I made was delivered to my friend on the right day! He's very happy and so am I.
23 maj 2025
Omdöme utan inbjudan
Hummingbird cake
The Hummingbird cake was well packed in a Styrofoam cooler with ice packs.
Looking forward to cutting into it tomorrow!
9 maj 2025
Omdöme utan inbjudan
First......
First....... It came on time. It was packaged very well and the frozen ice packet was still frozen and not all watered down. It's a little smaller than i expected it to be, and I have not tasted it yet. The 5 stars is because this is my first time receiving a shipped item that was packed so well.
9 maj 2025
Omdöme utan inbjudan
Absolutely thrilled
I can’t even get flowers delivered to my parents on time, but you guys got a beautiful, delicious cake to my mom (who lives on an island) lightning fast! Your prices are amazing, you have yourself a loyal new customer! Thank you!!
2 maj 2025
Omdöme utan inbjudan
I ordered this cake to send to my son…
I ordered this cake to send to my son for his 50th birthday. He received the cake and he showed me through a video call and it looked exactly as pictured. I would recommend ordering. It was a nice surprise for my son.
29 april 2025
Omdöme utan inbjudan
Very poor customer support.
The shipping address defaulted in their system to my billing address, and the order was returned . After a week I was finally able to to reach a representative by phone and was only offered 25% off if I chose to repurchase.
22 april 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Jane, thanks for writing,
We’re truly sorry for the frustration you experienced. It sounds like the shipping address defaulted incorrectly during checkout, which unfortunately led to the order being returned. We understand how disappointing that must have been, especially when sending a thoughtful gift. While our system relies on the submitted address, we’re always here to help resolve issues and improve the experience. We hope the 25% off code we provided helps make things right, and we’d love the chance to serve you better next time.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Hello Everyone at Bake Me A Wish
Hello Everyone at Bake Me A Wish
Everyone loved the Chocolate Torte cake!!! It was the hit of Easter dinner. They all said it was moist and not overly sweet; even the picky family members loved it! I'll definitely be ordering again and thank you for making our dinner so special.
Sincerely,
Teresa Noel
20 april 2025
Omdöme utan inbjudan
Easter items did not arrive
Easter items did not arrive. UPS tells me it would come 19th. It was 40 miles away. Tracked today, and now 22nd and 80 miles away. I called customer service on 18th (friday) never got a call back. 30 plus dollars shipping. UPS another guy tells me it is going back. Now i don't want it after Easter. I want my money back. All money.
19 april 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello R. Steere, thanks for writing,
We’re very sorry for the delay in responding and for the delivery issues you experienced with your Easter order. We understand how frustrating it is when a gift doesn’t arrive on time, especially for a holiday. While UPS handles the final delivery, we take full responsibility for your experience and regret that you didn’t receive a timely callback. We’d love the opportunity to make this right, so please reach out to us directly at customercare@bakemeawish.com or 888-YUR-WISH so we can assist further.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Late birthday cake
Ordered this cheesecake three weeks ahead of my daughter’s birthday. They GUARANTEE on time delivery. And no. It will actually NOT be delivered to her on her birthday. It’s late. And it’s a cheesecake which will not have been in a refrigerator. This is my college age daughter’s first birthday that I have not been with her and I splurged on a really expensive cake to have to her on her day. Nope. Some guarantee. All they offered was a refund or a reshipment (so it can be even more past her birthday) even though it is sitting at the UPS warehouse in her city. Not let me see what I can do, have someone go get it, anything. Will never use them again.
18 april 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Cameron, thanks for writing,
We’re so sorry for the late response and, more importantly, for the disappointment you experienced with your daughter’s birthday delivery. We completely understand how meaningful this gift was, especially for such a special occasion, and we regret that it didn’t arrive on time. While we do our best to ensure timely delivery, we know that doesn’t make up for the moment missed. We’d love the chance to make things right, please reach out to us directly so we can help further.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
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