Bake Me A Wish is fantastic. We have used them for several years, for everything from birthday cakes for remote team members, to client gifts, post-surgery 'get well' surprises and more. They've got a... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered this cake for a friend. I have talked to them as to should I buy again, their answer was the cake is delicious but it came smashed on the top so presentation was not a punch.
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I ordered the chocolate torte cake and paid for the 2nd day Saturday delivery. It showed up the following Monday completely melted and unedible . What I was most surprised about though was how small t... Se mer
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Avoid at all cost! Tried to use them for my friend's birthday. They never delivered the cake, customer services ignored all my emails and I had to contact them on social media to get through to them.... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!
Bake Me A Wish! Gourmet Bakery Gifts
Skrivet av företaget
- Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!
On Time Delivery Guaranteed!
Have your cake and eat it too!
We'll have your cake or gift arrive on the date you select!
Kontaktuppgifter
303 5th Avenue, STE 2001, 10016, New York
- 888-YUR-WISH
- customercare@bakemeawish.com
- www.bakemeawish.com
3,7
Medel
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast and delish
29 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Sheryl, thanks for writing,
We’re so glad to hear your cake arrived fast and was absolutely delish, just the way we like it! Thank you for sharing your sweet feedback.
If you snapped a photo of the celebration, we’d love to see it! Tag us @bakemeawish on social media to help spread the joy.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
The cake came on time
The cake came on time, but it didn't include the birthday card or candles I ordered with it.
Edit: the candles and card was inside the cake box. My apologies,Editing my review.
26 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Vinu, thanks for writing,
We’re glad to hear your cake arrived on time, but we’re truly sorry that the birthday card and candles you ordered were missing. That’s not the experience we aim to deliver, and we understand how disappointing it can be when special touches are left out.
Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can look into this and make it right. We appreciate your feedback and the opportunity to improve.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Not worth the money!!
Didn't realize it was so small, I would of paid for a full-size cake not a mini. Decoration around the edge was detached from the top and smeared the cake. The card was ruined by a defect in printing. Terrible for $100, NOT HAPPY!!
25 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Bryon, thanks for writing,
We’re truly sorry to hear that your experience didn’t meet expectations. We understand how disappointing it must have been to receive a cake that felt too small and arrived with smudged decorations and a misprinted card. That’s not the level of quality we strive to deliver, and we regret the frustration this caused.
We’ve issued a full refund for your order, and we hope this helps make things right. Your feedback is important to us, and we’re using it to improve every step of the experience.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
My dad has cancer
My dad has cancer, Bake Me a Wish said it was fraud, and cancelled his cake right before his birthday. I live in Seattle, he is in Michigan. You really see who a company is, in times like these. Way to make his last birthday feel special. It was a German Black Forest Cake (Schwarzwälder Kirschtorte) just like his mom used to bake him as a child. I've seen some stories of poor customer experience in my life, but this one take the topping of the cake. Order # 1131979 😪
15 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello, thanks for writing,
We’re deeply sorry for the distress caused around your father’s birthday. We understand how meaningful this cake was, especially given the circumstances, and we regret that the initial cancellation added to an already difficult time. While we did reship the order and it arrived on September 23, we know that doesn’t undo the disappointment, and we sincerely apologize.
Please know your feedback has been shared with our team so we can continue improving how we handle sensitive situations. We truly appreciate you giving us the chance to make it right, and we’re sending warm wishes to you and your family.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Communication was fabulous and greatly…
Communication was fabulous and greatly appreciated.
18 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Delilah, thanks for writing,
We’re so glad to hear that our communication made a difference, it’s always our goal to keep things smooth and thoughtful from start to finish. Your kind words mean a lot to our team!
If you have a photo of your gift or celebration, we’d love to see it! Feel free to tag us on social or share your moment with us.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
The cake I received did not match the…
The cake I received did not match the picture at all. It looked extremely unpleasant and did not taste good at all. Will never order from here again.
17 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Michael, thanks for writing,
We’re truly sorry to hear that your Cookies and Cream Cheesecake didn’t meet expectations. That’s not the experience we aim to deliver, and we understand how disappointing this must have been—especially when gifting or celebrating. We’d love the opportunity to make things right and learn more about what happened. Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can assist you directly.
If you have a photo of the cake, feel free to share it with us, we’re always working to improve and appreciate your feedback.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Delicious cake
The cake was very delicious. And fast delivery. The cake was very well packed for shipping
16 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello SinDee, thanks for writing,
We’re thrilled to hear that you enjoyed the cake and that it arrived quickly and securely! We take great care in both flavor and packaging, so it’s wonderful to know it made a sweet impression.
If you snapped a photo of your celebration, we’d love to see it, feel free to tag us on social media or share your moment with us!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Terrible service!!!
Terrible service!!!! Order 112933444 never was delivered! Five time talked to customer service without success!!!
11 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello, thanks for writing,
We’re truly sorry for the frustration and inconvenience caused by the delivery issues with your order. We understand how disappointing this experience was, especially after multiple attempts to resolve it. While we did issue a full refund, we know that doesn’t make up for the missed celebration, and we deeply regret the trouble this caused. If you’re ever open to giving us another chance, we’d love the opportunity to make things right. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Cake was in great condition
Cake was in great condition. Fresh and ready to eat
6 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Jim, thanks for writing,
We’re so glad to hear the cake arrived in great condition and was fresh and ready to enjoy! Thank you for choosing Bake Me A Wish! to be part of your celebration. We’d love to see photos if you have any, feel free to tag us on social media and stay connected! Have a great day!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Svar från Bake Me A Wish
Hello Priscilla, thanks for writing,
We’re so happy to hear you enjoyed the cake, it’s wonderful to know it was both lovely and tasty! Thank you for choosing Bake Me A Wish! to be part of your celebration. We’d love to see photos if you have any, feel free to tag us on social media and stay connected!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Apple pie
I sent the apple pie to my son for his birthday. It was sent quickly, he received it in great condition and said it was delicious!!
4 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Donna, thanks for writing,
We’re so happy to hear your son enjoyed the apple pie for his birthday! It’s great to know it arrived quickly and in perfect condition—thank you for letting us be part of his special day. If you have any photos to share, we’d love to see them—feel free to tag us on social media. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
variety of products
variety of products. delivery on time and product was still cold
3 september 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Julie, thanks for writing,
We’re so glad to hear your order arrived on time and still cold after transit! We have been working on our packaging for 20 years and freshness is a top priority for us! We’re thrilled you enjoyed the variety of products, and we’d love to see any photos you might have. Feel free to tag us on social media. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Awesome experience
It was delivered on the morning tge day before her birthday. My friend loved it. I also appreciate the updates you provided about the progress of the order. Thank you- you are my new go to for out of town friends.
24 augusti 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello MaryAnn, thanks for writing,
We’re so glad your friend loved her birthday surprise and that everything arrived right on time! It’s wonderful to hear the order updates helped make the experience smooth and stress-free. If you ever have photos to share, we’d love to see them! Feel free to tag us on social media. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Delicious Cake, But Too Small and Delivery Cost Astronomical
The German Chocolate cake is really delicious. Great quality. However, the delivery charges are exorbitant, and there are rarely coupons for free delivery. Additionally, the cake appears smaller than my last order, and for the price, it is literally not as big as a hand. Although the cake is delicious, I think I will have to consider looking into local bakeries because of the cost of delivery and the minuscule size of the cake.
28 augusti 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hi ChaneyBlu,
Thank you so much for your thoughtful review. We're delighted to hear that you enjoyed the flavor and quality of our German Chocolate cake, it’s one of our most loved recipes!
We’re sorry to hear that the delivery charges and cake size didn’t meet your expectations. All of our cake sizes are listed clearly in the description of each gift on our website, so customers can make informed choices before ordering. We understand that shipping costs can be a concern, and while we do offer seasonal promotions, we appreciate your feedback and will continue working to improve our value and offerings.
We hope you’ll consider giving us another try in the future, and if you have any questions or need help selecting the right gift, our customer care team is always here to assist.
Warm regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH
📧 customercare@bakemeawish.com
Inaccurate product info and unhelpful customer service
Customer service was not helpful when I called. Apparently themed cakes required longer lead time. They bury this information in the shipping drop down. Yet on the product page, it still has next day delivery messaging.
The product also did not allow Morning Delivery option, like other products, and the customer service agent, Brian O, did not even attempt to figure out a solution, he just said no.
Editing after the Bake Me a Wish response: based on this response....only themed or personalized cakes are made to order, and therefore require longer lead time. The cake I requested was a Hello Kitty cake, as offered on the website, with no personalization. If the response from this vendor is made-to-order...then safe to assume the rest of the cakes are not made to order,
They must be prepared in advance then. Buyer beware!
I don't see why a Hello Kitty cake takes any longer to make than any of the other designs offered.
Based on other reviews, I likely saved myself a lot of disappointment upon arrival anyway!
20 augusti 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello, thanks for writing,
We’re very sorry for the confusion and the frustration you experienced. Themed, photo, and personalized cakes do require extra lead time, and while this is noted in our FAQs and shipping details, we understand it should be clearer on the product page and will relay your frustration to the web team. These cakes are made fresh to order with custom designs, which is why we recommend ordering several days in advance and selecting delivery for the day before your occasion. We appreciate your feedback and hope you’ll give us another chance to deliver a better experience.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
By the time the cake arrived it must have turned into penicillin.5
The cake was ordered on july 11 2025, but received August 15 2025. By august the cake must have turned into penicillin. Too bad I can not attach a picture of what it looked like. This is the second time i send a cake to the same address and this family must think I hate them. The first cake was so dry Mrs. Betsy almost choked on it. Oh my Lord in heaven. Good this family has a sense of humor. I dont dare send them cakes now!
15 augusti 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Astro, thanks for writing,
We’re very sorry for the delay in responding and for the experience you had with your recent order. A delivery delay of that length is absolutely unacceptable, and we understand how upsetting it must have been. We know how important it is when sending a thoughtful gift. We’re glad we were able to issue a full refund, but we truly regret the inconvenience and embarrassment this may have caused. We’d love the chance to restore your trust in us if you ever decide to give us another try.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
gourmet cakes
gourmet cakes? you gotta be kidding me. Litterally the size of my hand but the worse part is that it came all jacked up, frosting sticking to saran wrap around cake, cake was disformed, tasted blah. If you can would dig around your area to find a local bakery, this cheap lazy option gets you a cheap lazy cake, your not gonna impress anyone and worse your gonna look like you put no effort into it, just like the cake itself.
10 augusti 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Matthew, thanks for writing,
We’re truly sorry to hear that your cake didn’t arrive in the condition or quality you expected. That’s not the experience we aim to deliver, and we understand how disappointing this must have been. Our cakes are handcrafted and carefully packaged, but if something went wrong in transit, we’d love the opportunity to make it right. Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can look into this further.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
The cake was not packed with any dry…
The cake was not packed with any dry ice. So, while intact, it was not cold (refrigerated) upon delivery. Since it is cannoli cake it is doubtful that it is safe to eat
8 augusti 2025
Omdöme utan inbjudan
Svar från Bake Me A Wish
Hello Michele, thanks for writing,
We’re very sorry to hear that your Cannoli Cake arrived without proper cooling. While our cakes are shipped with insulation designed to maintain freshness during transit, we understand your concern, especially with a cake that includes dairy-based components. We’d love the opportunity to look into this and make things right. Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can assist you further.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Svar från Bake Me A Wish
Hi Terry,
Thank you for your kind words! We're so glad to hear the cake arrived on time and looked great. We hope it made the celebration extra special. Thanks again for choosing Bake Me A Wish!
Best regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Svar från Bake Me A Wish
Hi Mercy,
Thank you so much for your kind message! We're thrilled to hear your husband loved the cake — that truly makes our day. We're honored to be part of your celebration and look forward to serving you again soon.
Warm regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
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