Couldn't fullfil the order, after 2days contacted me to offer me alternative or refund. Fine, great customer service. After a week there was no shipping update, emailed to ask for an update, no... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Love the product! I spent hours researching carriers, and the more hours trying tonpickf the right kind of Ktan and this organic one seems perfect for pur Summer Solstice baby girl, It is so light and... Se mer
I only needed a replacement sash and it was very affordable and had a low shipping rate. I also received emails about my purchase right away with tracking numbers. I also received my product right whe... Se mer
First off, the product is fantastic. Secondly, the customer service is extraordinary. I received a Baby K’Tan as a gift off my registry but my friend purchased the wrong color. When I wrote customer s... Se mer
Företagsinformation
Skrivet av företaget
Baby K’tan provides families with functional and innovative products, designed to promote the natural bond between parent and baby. The award winning Newborn carrier, the Baby K’tan Baby Carrier, offers an innovative Ready-To-Wear patented design, allowing mom or dad to easily carry baby without any complicated wrapping or buckling. Simply slip on like a t-shirt for five ergonomic positions. ASTM compliant and approved Hip-Healthy by the International Hip Dysplasia Institute, the Baby K’tan Carrier provides parent and baby with a comfortable and secure hold that feels just like your favorite t-shirt. Adding to their line, Baby K’tan now boasts an array of exceptional diaper bags. Their Flex and Sojourn collection introduced earlier this year offers parents the adaptability, practicality, and innovative design needed for ease of use. Featuring 9 pockets, a removable zip-down padded changing station and a built-in insulated cooler, this line of bags is one parents will rely on while babies are small and love enough to keep carrying long after diaper days are gone. The Baby K'tan Baby Carrier has a patented double-loop design that functions as a sling, wrap and baby carrier, yet there is no wrapping, no buckling, and no adjusting any rings; simply slip it on like a T-shirt in three simple steps for a comfy, cozy and secure fit! The Baby K’tan Baby Carrier is recognized as a hip-healthy product by the Hip Dysplasia Institute when used as directed. Comfortably carry baby from birth to toddlerhood. The Baby K'tan Baby Carrier offers 5 different wearing positions for the various ages and stages of baby's development. Quickly switch between carrying positions without having to remove the baby carrier! The Baby K’tan Baby Carrier is recognized as a hip-healthy product by the Hip Dysplasia Institute when used as directed. Check out www.babyktan.com to learn more!
Kontaktuppgifter
4,2
Bra
643 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service ignored me question…
Customer service ignored me question after asked multiple times.
Product was later reported out of stock after i order it. At the end of the day it was back in stock..
28 februari 2023
Incredibly organized bag!
I had an issue with my first diaper bag l and Baby K’tan replaced it for me. I am very happy with my new bag, love the organization of it, the removable wet bag, and the changing pad that folds out so far (you need to unzip that back compartment all the way around!). Cute print, water resistant fabric, they’ve really thought of everything here! The one thing I would change is making the thermal bottle pocket taller. If you have an 8oz bottle with a lid on it, you have to kind of jam it in there. It is fine, just would be nice for that to be a bit easier.
26 februari 2023
I was very impressed with how fast my…
I was very impressed with how fast my order arrived. Within 30 minutes of placing my order and getting my confirmation, my order shipped! I got it so fast. Love this wrap! It’s my second one and I’ll never go back to another. It’s so easy to use and folds up tightly for easy storage!
24 februari 2023
Great customer service
Great customer service. I needed to exchange my wrap and the experience was so easy. I will not be able to use my wrap until May but I'm definitely in love with the material that's used.
24 februari 2023
One size was too large so I ordered…
One size was too large so I ordered another one and it was too small.i contacted customer support to find out how to make a return but no one contacted me back.
22 februari 2023
Svar från Baby K'tan
Hi Alicia! So sorry that you never heard back from us. I wasn't able to locate an email from you. Please email us at info@babyktan.com. I would love go over sizing and get you in the right carrier.
Quick response
I needed to return my item because it was already purchased for a baby shower. You responded immediately and refunded my money quickly and were very nice about it. I will use you again.
2 februari 2023
Easy to use!
This wearable baby carrier is the best. I had a wrap with my first baby and I always had to look on YouTube to figure out how to wrap it correctly. Baby ktan makes the baby carrying experience so much simpler.
29 december 2022
Ordering was easy and customer service…
Ordering was easy and customer service was great. I purchased as a gift and a review was requested soon after. Person got the gift two weeks later, baby has not been born yet. So don’t n ow how well it is working
8 december 2022
The sizing is a bit off
The sizing is a bit off. I've followed the instructions to stretch it and my baby is squished, including the "girls". I am a small/medium in everything and think I'd need a large for everyone to be happy.
6 januari 2023
It was a little difficult for me to get…
It was a little difficult for me to get my baby in. I also was under the impression that free shipping and returns would mean I could return the item without having to pay to ship it back but I was wrong. I should have read the policy a little more so that’s my fault.
3 januari 2023
Too tight
The style and material is great, but the sizing is very inaccurate- extremely small/far too tight to use. It’s a waste, sadly, as I washed it and can’t return it.
23 december 2022
I need to exchange for a bigger size
I had no issues with the product, however it is to small for a larger size, how do we do that?
27 december 2022
Svar från Baby K'tan
Hi Diana!
We’re happy to help you find the perfect fit. Please reach out to our K’tan Care team for further assistance: info@babyktan.com
Absolutely love this carrier
Absolutely love this carrier! It is so comfortable for the wearer and the baby.
27 december 2022
Repeat buyer-great carrier!
This is the second time I’ve bought the baby k’tan. I love this carrier, especially for younger babies. It’s so easy to use and slip in quickly at the grocery store, and very comfortable. Highly recommend!
27 november 2022
Registry purchase
I made my selection from a baby registry. It was easy to place my order and send it to the recipients' home.
27 november 2022
Customer service is excellent!
27 oktober 2022
Excellent customer service
Excellent customer service! Replaced item that was damaged due to shipping.
25 november 2022
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