Crap Bivvy Crap customer service
Bought and Avid exo + bivvy from melton angling in November 24. I did not use it until July 25 and since then only used it a handful of times and the taped seams are starting to fail. I sent pics to Melton angling who were very helpful but was told by Avid that its out of warranty so would do nothing. I got onto avids parent company who also wouldnt do anything about it. I paid £500 for the bivvy and expected more than a handful of uses before failure and am disgusted by the poor customer service received from Avid and their parent company Ratheroutdoors.com (who incedently own the Fox brand as well) If you are thinking of getting an exo+ bivvy then dont as it will fall apart after very little use. Perhaps Avid and their parent should read the consumer rights act which states that you are entitled to a repair or replacement even if the warranty has lapsed. Theres obviously a fault with the product by the low scores on here so come on Avid/ Ratheroutdoors do something about it !







