Been a loyal customer over the years and was placing another order online. It said I had a few days left to process it and I took the time to check out a few additional items to add to my basket to g... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dealt with Alfie from their Head office/ Stores. I wasn't really sure what products I needed for a basic detailing for my new Defender . Alfie went above and beyond in explaining all the different pro... Se mer
Ordered a set of Auto Finesse feather tip brushes price advertised as £19.95 with free shipping with a discount code the price was reduced to £16.63. Very quick delivery, well packaged also came with... Se mer
Just want to start by saying thank you to everyone at Auto Finesse. You always give me fantastic advice on products and procedures, your staff really know their stuff. The customer services team reall... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Detailing to perfection since 1999 www.autofinesse.co.uk Auto Finesse is one of the UK's longest established detailing companies. Responsible for caring for some of the finest vehicles to grace the streets of London, we now design, develop & distri...
Kontaktuppgifter
SG9 0DX, Buntingford, Storbritannien
- www.autofinesse.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good delivery time and brilliant…
Good delivery time and brilliant products would highly recommend🙌
Fantastic Stuff to use excellent… Very happy with the result
Fantastic Stuff to use excellent delivery service very quick on delivery highly recommend.
Product is amazing best i have ever had…
Product is amazing best i have ever had and will keep useing it all time thank you so much
Easy to use products and came on time
Very quick delivery after order…
Very quick delivery after order completed, all items ordered packed and sent in box with all accessories needed. Like the promotion videos about new products and how to get the best from them.
Will definitely use them again.
Highly recommend!
Got exactly what I ordered, very carefully packed. Even got a few little sample/extras. Bought for Father’s Day and came so quickly and great prices too! Will definitely be ordering again. Bought detailing pack and drying towel and the amount you get for your money is amazing!
Brilliant products and great service!
Great customer service that is always happy to help. I asked for advice on the right products for my car and they were so helpful, not just recommending the newest but some of classic products too. Also got some awesome deals in the outlet recently too :)
Since I found Autofinesse
Since I found Autofinesse , I can’t stop buying. Great products , good prices and quickly shopped.
Also the online video’s really help to understand what products to use and when.
Thumbs up
Nothing but Auto Finesse
10/10, service, product quality and reliability. Recently I had a parcel go walkies, Amy and Lucy resolved my issue with no issues at all.
I’d recommend their products to detailers, enthusiasts and anyone who just wants to keep their car, bike, van, whatever in good nick!
I spoke with Lucy on Customer Support…
I spoke with Lucy on Customer Support and I have never experienced such a kind customer service experience. Lucy answered every email so promptly and with genuine care. She offered me countless solutions to help my order arrive on time and even earlier in such a busy sale period (as it was a birthday gift). Lucy truly went above and beyond for me as a customer and solved all my own worries. Not only if this a fantastic business with fantastic products but rest assured if you are ever worried about anything, the customer service team could not be more supportive. Thank you so much, Lucy!
Awful company
Awful company. Once they have your details they pester you for ever. Impossible to stop annoying texts.
Appalling Customer Service
Where to start. Customer service is absolutely shocking. I am trying to get a refund for a product that was supposedly compatible with my jet wash but isn’t. They want to refund me £15 because I didn’t return a free bag. (Half the price of what I’m owed) I had a big order for the free bag. I’ve offered to send everything back as I don’t want any of it now I can’t have the bag. They have said I can’t return it all. This is the comment saying the fitment didn’t fit from customer service “It has recently been brought to our attention that Karcher has updated their pressure washers, therefore making our HD fitment not compatible” I am supposed to know this somehow!!!
Echt een super zaak en 1000 procent…
Echt een super zaak en 1000 procent betrouwbaar echt top garage
Fast delivery quality product
Just got order today. Fast delivery - ordered Friday - Monday was at my door. Product looking good ( used review to pick up ) and got extra air fresher. So far so good.
Terrible customer service. Mediocre products
Terrible customer service. Was missing items in my delivery that had obviously fallen out in shipping due to a large bottle being packed loose and box being secured by a single piece of tape.
As I didn’t check the parcel for a few weeks I had gone past my 14 day period to contact them and told there was nothing they could do.
I’ve moved away from Auto Finesse completely and using mostly Stjarnagloss products now. Much better customer service and Better products.
Avoid. Avoid. Avoid.
Polishing machines last 2 weeks
Polishing machines last 2 weeks , and there is no brushes anywhere to buy.
Not recommended!
Sick of receiving text messages from…
Sick of receiving text messages from Autofinese. I add them to blocked list every time they come through, and they still keep coming. For this reason, I wll never buy their products again.
Part of my order was damaged
Part of my order was out of stock, I was emailed by Amy to let me know my options, I opted to swap for a different colour, however when this parcel arrived part of it was damaged, I replied to Amy's email with photos of the damaged item. This was resolved instantly and I received tracking information for a new order within an hour of my email. Thankyou for your assistance Amy (Senior Customer Service Representative) 😊
Wonderful large range of products for…
Wonderful large range of products for all levels of detailing and detailers. Fast and free postage of big orders and now avaliable with local pickup. Helpful and friendly staff members in store. Bought a few things over time from them and cant complain about anything. They are one of the only detailing places to provide tutorials on their products and they offer a really good academy if you want to learn how to detail a vehicle. Love everything I have bought and would 100% recommend them to friends and family.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








