Auto Finesse Omdömen 

Been a loyal customer over the years and was placing another order online. It said I had a few days left to process it and I took the time to check out a few additional items to add to my basket to get it high enough for the special offer. When I came to place the full order the offer had gone so I contacted the company. Just said it had expired and can’t help. Given me the chance to check out your competitors - this is how you loose loyal customers

Dear Auto Finesse,

I wish to express my appreciation for my recent order, which arrived promptly and was very well packed, consistent with the high standard I have experienced with all previous purchases from your company. The quality of your products continues to stand well above anything I have used from other sources, and it is always a pleasure to add further items to my detailing kit.

I now have two of your Detailing Buckets, each supplied with anti‑swirl grit guards, together with the Large Barrel Brush. The buckets’ clear, sturdy construction and elegant script branding present a thoroughly professional appearance, while the brush’s dense teal bristles allow me to reach deep into the wheel barrels without risk of scratching. As someone who takes great pride in the appearance of my BMW X3 M Sport — particularly now that the diamond‑cut wheels have been refurbished to a factory finish — I am very particular about the products I use. The Large Barrel Brush is perfectly suited to maintaining that finish safely and effectively, complemented by the equally safe and reliable Auto Finesse Reactive Wheel Cleaner.

Once the heatwave breaks and the hosepipe ban is lifted, I look forward to returning to my regular detailing routine and once again seeing how Auto Finesse products restore my car to a “like‑new” appearance.

Thank you for your continued commitment to quality, design excellence, and attention to detail. It is greatly appreciated.

Yours faithfully,
Jeff Charge

Recently bought snow foam a detailing wax spray and the snowfoam spray bottle ...ordered it with the karcher adapter also came with ptfe tape inc and a car air freshener ... I used too use Hydro but no more this stuff is night and day better and will be 100% using them again 👍👍👍
James Hughes

I ordered the Ultimate Car Care Kit -£229 with delivery next day £237 - It had 8 items missing. And owing to delivery on a Saturday (bank holiday no less to clean the car) i had to wait until the Tuesday for answers to the missing Items. The reply being "...and can see from the photos taken upon dispatch that the items were missing from your order."
The missing items were with me on the Wednesday, however no gesture of goodwill and only 2 of the 4 displaying spray attachments, which i didn't bother to raise. Disappointing to say the least. Packaging disappointing as well, paper at the top of the box but not in-between the items.

Dealt with Alfie from their Head office/ Stores. I wasn't really sure what products I needed for a basic detailing for my new Defender . Alfie went above and beyond in explaining all the different products did and how they might benefit in maintaining the paint work and the looks of the car. He surely is an asset to Auto Finesse and his customer service skills are brilliant. I went with a budget in mind but ended up spending double purely due to his sound advice and friendliness . Keep up the good work and also Thank you to lovely young lady who also helped me with my initial phone query ( apologies forgot her name)

Very disappointed applied exactly as instructed on packaging, left with blotches and streaks . Immediately after applying the product put the bottle on the floor and picked up the hose and rinsed the whole car . Then dried as instructed with micro fibre cloth . Wasn’t a hot or windy , in fact very cloudy , it became very apparent that the residue was left ,had to reclean the whole car with another car product .
Have contacted the company and they blame me for allowing it to dry , can’t work any quicker than put the bottle down and immediately pick up the water hose , they don’t want to know , be warned .

These guys went out of their way to help me with a product query. Very helpful and friendly service.

Amazing products too

Thank you !!

First of all great company and have used them for years, with outstanding customer service and great quality products there is a company that truly cares for the enthusiasts. 👍

First rate service a quick turn around of my order. I had an issue with the courier damaging the parcel which unfortunately caused a leak . This was reported and sorted quickly big thank you to Amy . I would recommend the company and product to all

Bought ceramic detailer through Amazon and although delivery was quick the product was terrible. I followed the instructions on the bottle and used it on a clean car and it left marks all over the vehicle and everytime i tried to get rid of them by polishing it out or giving it a light dusting and immediately polishing it out it was still the same. In the end i got rid of them by going over the car with autoglym super resin polish. Don't waste your money on this garbage.

First class products and an amazing finish easy working every time, customer service is totally amazing too wouldn't use any other products now thanks autofinese.

A delivery company issue with a product we’d ordered was dealt with promptly with zero hassle ! The replacement product was received the next day. Excellent service, thanks Laura for dealing with the issue so quickly

Delivery may be free but it is slow. It has been over a week since placing my order UKSP-91053 and it still hasn't arrived.

Excellent experience highly recommended makes our fleet look awesome thank you! Jack Buchan- Buchans Group- 4x4 Hire (Scotland) Ltd/ Chauffeur Drive Scotland

After having a nightmare with two other car detailing companies on deliveries and products, i finally have found a company to rely on, not just from a service point of view, but also outstanding products. We've all heard the analogy, you get what you pay for, and i have learnt the hard way, but after using these products over the weekend, it has really shown me that you do get what you pay for. Whilst i didn't use everything, the quality of the citrus pre wash, the Avalanche snow foam is just unbelievable, and so on. The delivery times are great, not like the others that i have dealt with, and with a friendly service too, so if your looking like i was for a good service and unbelievable products, and don't know who to use, please give these guys a go, and don't make the same mistakes as i did, order from Auto Finesse from the start, and give your car/van the care and attention they need with the best products on the market.

Reasonably priced good product. However never supplied with the correct number of trigger sprays. Really frustrating.

Beware of spam texts after making a purchase and do not give them your mobile number if possible, I've been sent spam marketing texts over and over again and have now asked 3 times to be removed from their system and have be assured i've been taken off each time despite still receiving texts.

Products didnt live up to my hoped expectations. I tried Auto Finesse for the first time after using Tino & Stjarna. The delivery was quick so thats a positive, the pre wash and the snow foam left a sticky residue on the car and no matter how many times i rinsed it was sticky and streaky, i then used the lather wash - this didnt clean the car to the standard i was expecting. I had to go over with my usual snow foam and detailer to sort the mess out. I purchased the Avalance, the citrus pre wash, the sample kits and some other items. I will stick to my usual stuff due to the issues i have mentioned above.

Where do I start! Autofinesse have always been second to none for customer service. The customer service standards here never seem to drop genuinely showcasing that the need for great standards all around is a company wide initiative that all employees have adopted. Have been an autofinesse fan for years and will continue to sing their praises for years to come

2nd delivery in two weeks Hassle free and arrived very quickly. Can’t beat getting your new products all ready for the weekend