I still like the shape and all the features. However, I rushed my previous review and didn’t google my supposed problem which wasn’t a problem but user error. The product works as represented and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Se mer
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A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Se mer
Företaget har svarat
Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Se mer
Företagsinformation
Skrivet av företaget
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
Kontaktuppgifter
10823 Shoemaker Ave. , 90670, Santa Fe Springs, USA
- 1-877-278-7624| 1-562-631-5464
- support@astroai.com
- www.astroai.com
4,9
Utmärkt
745 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
AstroAI comes through in support of their Product.
I purchased an Air Compressor from AstroAI through Amazon, last fall. I used it to send air pressure to my Travel Trailer's plumbing as part of winterizing it. I did not use the Air Compressor again until we took the trailer out in the Spring of this year. I was using it to put air in the tires of the trailer when it stopped working. Amazon said I was out of the 90 warranty, so I contacted AstroAI to see if they could help me. They could not have been nicer in their correspondence and after I provided some details, they sent me a replacement Air Compressor. I am very appreciative for this quick solution and professionalism. Great customer service makes me a repeat customer!
1 juni 2026
Omdöme utan inbjudan
Svar från AstroAI
Thank you for taking the time to share your experience!
We're glad to hear that we could help resolve your issue with your purchase.
Your peace of mind is our priority, and we appreciate your patience throughout the process. If you have any more questions or need assistance in the future, don’t hesitate to reach out.
Fantastic Customer Support
Great product and first rate customer service. Will definitely buy from this seller again.
4 juni 2026
Excellent Seller
I purchased this car starter through Amazon and ran into an issue while using it. Since the Amazon return window had already passed, I contacted the seller directly. They handled it with incredible kindness and speed, sending me a replacement in no time. This was hands down the best after-sales service I have ever experienced. I now have complete trust in this company and highly recommend them to future buyers!
30 maj 2026
Svar från AstroAI
Thank you for your positive feedback!
We’re so glad to hear that our customer service team was helpful.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!
Excellent Customer Service and Quick Replacement
I had an issue with the battery on my tire inflator, so I contacted customer service to ask if they could send a replacement device. They responded very quickly and arranged to send me a new device right away. I’m very satisfied with their prompt and helpful support. Great customer service!
29 maj 2026
Svar från AstroAI
Thank you for your kind review.
We’re so glad to hear that our customer service team was helpful and responsive.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!
Car Tye Pump
Excellent tyre pump. Works perfectly. Prompt delivery plus an extended warranty.
21 maj 2026
Omdöme utan inbjudan
Svar från AstroAI
Thank you for your positive feedback.
We're glad to hear that you're pleased with both the product and the delivery. We appreciate your support.
Many thanks.
Two thumbs up!!
Very pleased with all aspects of this inflator: sized perfect for carrying on a motorcycle trip, performance, display info, lighting, no need to plug into vehicle power, 3 year warranty with product registration, price on Amazon & quick delivery. 2 thumbs up!
30 maj 2026
Omdöme utan inbjudan
Svar från AstroAI
Thank you for your feedback.
We're glad to hear that you're pleased with both the product and the speedy delivery. We appreciate your support.
Many thanks.
I just received my Astro 1500a jump…
I just received my Astro 1500a jump starter. I purchased 2. One for my wife and one for me. While I have have not had to use them it is reassuring to know they are ready when needed. The quality appears very good. The instructions were easy to understand and the units were neatly packaged. Shipping was quick also.
The only 2 items I would suggest to the manufacturer is, a rubberized edge on the unit as it is slippery in your hand. It has raised ribs but they offer little in gripping. Also, a protective, removable cap for the end of the charging cables to help keep unit free of any debris.
Hopefully we won't need them for a long time to come. First impression is they are a winner!
30 maj 2026
Omdöme utan inbjudan
Svar från AstroAI
Thank you for sharing your experience, Julia.
We truly appreciate your kind words and suggestions about our device. We will pass on the suggestions you raised to our Product Department.
If you need any further assistance, feel free to reach out.
Many thanks, AstroAI
Shipping was quick
Shipping was quick. Rugged construction with ample accessories. Easy to follow instructions. Works well on my E-bike and car. Simple to use. It is a must-have tool.
29 maj 2026
Omdöme utan inbjudan
Svar från AstroAI
Thank you for your positive feedback!
We're thrilled to hear that you experienced fast shipping and that the product is easy to use.
Hope you have a nice day!
Astro Ai support was awesome
Astro Ai support was awesome. The machine is small, but powerful. I had a glitch with the pressure gauge, and when I contacted them, they gave me a remedy and also immediately replaced the instrument. It is a must have in your car.
21 maj 2026
Svar från AstroAI
Thank you for your positive feedback!
We're thrilled to hear that you're satisfied with our support and that the product is meeting your expectations.
Hope you have a nice day!
Immediate response from Customer Service
My tire inflator on/off switch stopped functioning after several months. I reached out to AstroAI and after they requested a video of the problem they sent me a new device two days later. I am very satisfied with their service.
20 maj 2026
Omdöme utan inbjudan
Svar från AstroAI
Thank you for your 5 stars.
We are thrilled to see that our Team's efforts are appreciated and cannot wait to share your feedback with them.
Thanks, AstroAI
No Hassle Customer Service
Had a warranty issue with an AstroAI product which was quickly and thoroughly resolved by customer service.
Item was replaced in a few days with no hassle.
Would buy again from AstroAI.
14 maj 2026
Svar från AstroAI
Thank you for your 5 stars.
We are thrilled to see that our Team's efforts are appreciated and cannot wait to share your feedback with them.
Thanks, AstroAI
I had an issue and it was fixed…
I had an issue and it was fixed immediately without much issue
22 maj 2026
Omdöme utan inbjudan
We had a problem with our compressor…
We had a problem with our compressor which we purchased in 2024. After using a handful of times and a year and a half later, the product stopped working. I contacted the company via email and they promptly replied. After a couple interactions, they offered a replacement due to a faulty product. We were very happy with the customer service we received.
27 maj 2026
Omdöme utan inbjudan
Svar från AstroAI
Thank you for your kind review, Debbie.
We’re so glad to hear that you're happy with our customer service.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!
"On Time"
I purchased my product(tire inflator w/gauge)from AstroAI over 2 years ago, it stopped working almost 2 weeks prior day before yesterday which was Monday. I got on my Amazon account, looked up AstroAI 's contact information, sent them an email containing my issue with the product that I purchased from them and now I will have a brand new one by this coming Friday(only 4 days), if that's not customer service I don't know what is !
25 maj 2026
Svar från AstroAI
Thank you for your kind review.
We’re so glad to hear that our customer service team solved your issue.
Hope you have a nice day!
Awesome customer service.
Awesome customer service.
My unit was broken, but AstroAI customer service hanlded it flawlessly!! Thank you
25 maj 2026
Support listened to what I was saying…
Support listened to what I was saying and handled the problem well.
27 maj 2026
Reliable product P8
27 maj 2026
Omdöme utan inbjudan
Svar från AstroAI
Thank you for your feedback.
We're glad to hear that you're pleased with the device. We appreciate your support.
Many thanks.
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.