AroundAboutCars Omdömen 

103
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have used AroundAboutCars for over 11 years many times, most recently this Feb. I find them to be cheap, reliable, adaptable, helpful, friendly and honest. During Covid they were fantastic. The cars... Se mer

Betygsatt 5 av 5 stjärnor

Auf unserer Südafrikareise haben wir 2 Mal ein Auto bei AroundAboutcars gemietet. Einmal 10 Nordosten) und einmal 5 Tage (Südwesten). Der Preis war sehr fair. Die beiden Pkw waren Mittelklassewagen un... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Super angenehme und effiziente Abwicklung. Hervorragender Customer Service. Danke Kaydee. :-) Monika und Jeff machen es hervorragend. Danke auch an euch beiden. :-) Very pleasant and efficient... Se mer

Betygsatt 5 av 5 stjärnor

Es war nie komfortabler einen Mietwagen zu buchen. Wertvolle Tipps und Hilfe im Notfall SOFORT! Ein kompetentes, freundliches, auch deutsches Team, das 24/7 zur Verfügung steht. Die Abwicklung an d... Se mer


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

103 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(103)

28 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The best in the game

I have been renting vehicles through Around About Cars for sometime now and have never come across any issues. They have a very good sufficient team. Always know what I need when I send a request. No doubt I can say they are the best in the country currently.

10 maj 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

WOW - Thank you Thabang

Betygsatt 5 av 5 stjärnor

Bester Service in SA

Sehr guter Service, in english und deutsch und das Best: Du hast während der utomite immer einen Kontakt zu Verantwortlichen der Firma, sollte irgendetws passieren

9 januari 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

Thank you Caluori

Betygsatt 5 av 5 stjärnor

Best car rental companies in south africa

Super Service, Preis/Leistung top, neue Autos,
schnelle Abwicklung und deutschsprachige Abteilung.
Wir sind ein Gästehaus in Kapstadt (Constantia) und buchen für unsere Gäste und privat immer über aroundaboutcars und wurden noch nie enttäuscht.
Absolut weiterzuempfehlen.

26 augusti 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

Thank you Karin - we appreciate your support

Betygsatt 5 av 5 stjärnor

Fantastic experience

Renting from Aroundaboutcars was an anwesome experience!! We found our car choice online, made the request, and had a quick response. Staff were very responsive answering our questions. Staff were friendly and made us feel very welcome! Our airport pick up was quick and we had no issues on our trip with our vehicle. Dropping off the car was also quick and easy, no issues at all. Would highly recommend using this company!

12 juli 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

WOW - Thank you so much Kelly

Betygsatt 5 av 5 stjärnor

Best car hire company

Awesome service and friendly staff willing to help with anything. I would highly recommend them.

31 juli 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

Thank you Jon

Betygsatt 5 av 5 stjärnor

Von der Buchung bis ………

Von der Buchung, dem Preis- Leistungsverhältnis, dem Service (Airport pick-up), der äußerst freundlichen Staff bis zum gebuchten Auto - alles lief wie immer großartig!

Weiter so team AROUND ABOUT CARS!

Jederzeit wieder!

22 augusti 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

Danke Nicole

Betygsatt 5 av 5 stjärnor

Beste Autovermietung ever

Beste Autovermietung ever. Super Service und super kompetente Ansprechpartner👍

12 juni 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

Danke Josef

Betygsatt 5 av 5 stjärnor

full recommendation in South Africa

I have used Aroundaboutcars a few times in South Africa , and I have experienced very competent, friendly and excellent service from them. The cars were in good shape , and I had 2 road issues ( damaged tyre) which were fixed to my full satisfaction. Communication is excellent, and they strive to serve the customers well. I have only positive interaction with them, and I fully recommend them.

1 februari 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

WOW thank you so much Matthias.

Betygsatt 5 av 5 stjärnor

Great service!

We have booked multiple times with AroundAboutCars and we are always very happy with their service. Great cars, always willing to assist and overall great service.
Would definitely recommend booking with AroundAboutCars!

23 november 2023
Omdöme utan inbjudan
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Svar från AroundAboutCars

Thank you Patty - We appreciate you.

Betygsatt 1 av 5 stjärnor

Robbers / fraud

Paid a deposit of 160€ in rand and I physically put the money in for them to take, brought car back perfect and another €57 was taken. Contacted them and they said the money was released and due to it being a hold it was never taken. Well it was because I put in €160 and then it was gone and never showed up in my account as I didn’t use my account for 2 weeks while on holiday and didn’t use it when back we have a seperate account. Ye have people fooled and ye are very cleaver . Ye know that a hold of a certain amount won’t be declared or visible On a bank statement and that’s how ye get away with it. I didn’t receive any of them money back that ye took. Fraud!!! Ye have found a loophole as have all other companies in this trade, fraud. I wouldn’t mind I was very careful and did my homework and ye didn’t even say the car was marked or damaged ye just kept the deposit. Shame on ye and all the money we spent in yer country. Would turn you off visiting this country!

Now I have received unfair customer service and asked to provide bank statements see below. There is no deflections at all; it’s not up to me to provide evidence it’s up to ye to send an email from the bank stating the hold was released; this ye could not do. I have not received €160 back to my account as available balance after I put int he money, therefore I am down €160. All people need to do is go look at reviews of Avis who is your affiliated company and the exact same thing is happening all across the world. But of course we’re wrong. Well done!!!

1 juli 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

We immediately took up the issues that Ms O Connor had with her deposit and have spent 9 weeks trying to resolve the issue
and have been back and forth with Avis and their bankers to establish where the deposit is. We emailed Ms O Connor constantly to keep her abreast of the matter.
Ms O Connor initially accused Avis of taking her deposit and then changed the story to it being a hold.
There is documentary proof from Nedbank ( the bankers of Avis)provided to Ms O Connor that they only took the one amount from the credit card that Ms O Connor has agreed that Avis was entitled to take. Avis has repeatedly sent letters releasing the hold on her account. Ms O Connor has struggled to accept that there is a difference between a hold( block or authorisation) on an account and an actual purchase.
We have repeatedly asked Ms O Connor to provide evidence from her bankers that the money was taken or that it was not released. If you accuse a company of theft and fraud as she has done, then at least provide some proof to back up your story.
She has refused sighting security risks handing over her bank statements. This we can understand and so asked for a letter from the bank stating that Avis has her money.
Her excuse is that the bank claims they are too busy to look and so cannot assist her. They are not prepared to check if the hold was released. Seriously !!!


In desperation we at Aroundaboutcars offered to refund Ms O Connor twice her deposit from our own account if it was proven that the money was taken. Again she would not assist.
Finally we offered to refund her three times her deposit. Only more deflections.
Honestly what more could we do to assist?

We have bent over backwards to try assist Ms O Connor but she has not assisted in any way to back up her claims, instead slandering us without a shred of evidence.

Betygsatt 5 av 5 stjärnor

Best of the best

Best of the best! I would always recommend to Anyone and Everyone! Keep up the great work Team!

12 juli 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

Thank you so much. Hope to assist you in the future again

Betygsatt 5 av 5 stjärnor

One year Car Rental

We stay in Cape Town for one year and we rent our cars with Around About Cars. The Service is excellence and we really can recommend it!

4 juli 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

Thank you Lola.

Betygsatt 5 av 5 stjärnor

Great service from Aroundabout Cars in CapeTown and Western Cape.

Great service from Aroundabout Cars in Capetown and Plettenberg Bay. We booked from UK on the recommendation of a local and all the staff were faultlessly helpful online, despite my messing them around. We’re 5 adventurous girls who embarked on a 3 week road trip round Western Cape. Hopeless with paperwork, but AroundAbout Cars staff could not have been more helpful. Even after we almost backed over the edge at the Table Mountain car park and decided we needed a fresh clutch…… They arranged an appointment in the city and a brand new Toyota minivan was produced. I can’t remember our mileage but we ended up in Plett where we dropped the vehicle, no probs. It was helpful to have a big organisation like Europcar behind them: easy to spot! I’m hiring another vehicle there next week and I see they’re now backed up by Avis. Again, that gives you confidence…..

15 november 2023
Omdöme utan inbjudan
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Svar från AroundAboutCars

Thank you Pip - So glad you had a good time and we look forward to assisting you again in the future again.

Kind Regards
Megan and the entire Around About Cars Team

Betygsatt 1 av 5 stjärnor

I hired a car when I arrived at Port…

I hired a car when I arrived at Port Elizabeth airport and understandably was told I had to pay a deposit which was fine, it worked out at £137. Upon dropping the car off in great condition and after having filled up the tank I have since noticed that I only received £56 of the deposit back which is very underhand especially as there has been no communication about why this is the case. I would not recommend this car rental company to anyone, avoid at all costs!

5 januari 2024
Omdöme utan inbjudan
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Svar från AroundAboutCars

Good morning Grainne,
On the 5th Jan you enquired as to the difference in the refund amount, however you gave us no time to reply before posting an extremely unjust and defamatory review even although we replied the very same day explaining the charges.
For readers here was our reply to you on the 5th Jan.
Good day Grainne,

Thank you for your email.
We have just spoken to the customer relations department and they confirmed that they received your vehicle full and in good condition.
We proceeded to acquire a copy of your final invoice and I noted that proceedings were done as quoted. The supplier actually took a lower amount than what we quoted to you.

If you remember from your pro-forma invoice we advised that upon collection you would need to provide R3’728 (R2000 + R1604 + R124). From this amount, the supplier only processed R3’104 upon collection.

From the processed amount, the supplier deducted the extras (R1604 + R124) as advised and refunded you the difference of R1376 accordingly.

We have attached a copy of your final invoice for you so that you may also see a full breakdown of your deposit and refund.


In all our correspondence and confirmation of your rental we explained the charges. We pointed out that the ONE WAY fee to Port Elizabeth ( R1604) and CONTRACT fee ( R124) were extras to be charged on return. These were the extra charges deducted from your deposit. There were no hidden charges.
We reached out to you to alter or remove the unjust review but unfortunately you do not have the courage to admit your mistakes.

Betygsatt 1 av 5 stjärnor

Extortionate, unscrupulous, and racist

This is an agent that masquerades as a car rental company. They work with Europcar, which is an extremely extortionate company, while defending their actions. When Europcar's subsidiary company Tempest stole money a good 10 days after my rental was over (7000+ Sri Lankan rupees, which also induced a 200 rupee stamp duty charge), I confronted these unscrupulous people as I had rented my car with them - and they proceeded to block my email address! Additionally, they commented on 'my background', implying prejudice. Yes, I'm a proud Indian-Sri Lankan girl who hails from a part of the world where we always raise our politically incorrect voices especially when we're being hoodwinked - and it's not my problem that around about cars has a problem with that! They also managed to remove my negative review on Hello Peter earlier today, instead of having the courage and decency to respond! Ironically, they are strangely reviewed very positively on Google - but poorly everywhere else. If you take a closer look at most of their positive reviews on Google, they are fake, as they provide completely inaccurate information! One reviewer mentioned how great they were for accompanying him to the petrol station after the rental was over. How is that possible, when you are only meant to liaise with Europcar after the voucher has been issued? On top of that, most of the positive reviews are written by 'local guides' that provide extremely vague information, making them a good target for untrue and commissioned reviews. It is possible that this unethical car rental company will try to take this review down too. I hope they don't succeed. And if they do - good luck to whoever sees this until then!

28 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

location de qualité et créateur de solution

Nous avions réservé une voiture auprès de aroundaboutcars à Capetown. Nous avons malheureusement été victime d'un vol de carte de crédit entretemps.
Normalement, le loueur et chauffeur doivent être la MEME personne, mon mari n'ayant plus de carte ET étant la personne qui conduisait,nous étions dans une très mauvaise situation,ne pouvant plus louer de voiture.
Heureusement ,cette société nous à trouvé une solution,nous avons eu pour un très bas prix une voiture avec km illimité et ils nous ont même déposer à l'aéroport pour notre retour.
Une équipe super,serviable,sérieuse
A recommander absolument

A really nice company with good price and solutions for every situations
thanks to them again
B de kelver

19 november 2014
Omdöme utan inbjudan

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