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Arnold Clark Autoparts Omdömen 

3 231
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to... Se mer

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Betygsatt 1 av 5 stjärnor

After waitng on response from Arnold Clark customer services. Though staff contacted me saying my car was ready and on Arnold no not till tomorrow (2 days for a service of a new car 2024) at a cost o... Se mer

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Betygsatt 5 av 5 stjärnor

I bought this 12V car battery a few weeks ago and it has been fantastic. My car used to struggle to start on cold mornings, but now it fires up instantly every single time. It holds its charge really... Se mer

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Betygsatt 5 av 5 stjärnor

Purchased an exhaust for a Mitsubishi L200 along with the fitting components. Superb price and item arrived quickly the next day. All correctly boxed and fitted with no issues.

Företaget har svarat

Företagsinformation

  1. Bilverkstad
  2. Bildelar

Om Arnold Clark Autoparts

Skrivet av företaget

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Kontaktuppgifter

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4,3

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(3 231)

1 277 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

They cncelled the most important part of my order.

Ordered 10L of MB engine oil added 2 other items to qualify for free delivery.

Later notified me they cancelled my 10L of oil which is what I actually needed.
They should give customers the option to cancel the whole order if the cant fulfill any part of the full order.

Obviously I'm not an import customer and perhaps they can resale for a higher price ?

Just beware.

21 juli 2026
Omdöme utan inbjudan
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Hi Joe,

This is concerning to hear. We'd like to see what we can do to help you.

We have requested your details so that we can look into this with our team. You can also contact the team directly at orders@arnoldclark.com.

Trustpilot will reach out to you directly with their request with a safe link for your details which are not public. Please don’t share your details as an update to your review.

Thank you,
Autoparts Team

Betygsatt 5 av 5 stjärnor

Outstanding

Easy to order, fantastic price and delivery exceptional. Will definitely order in the future. Thank you Arnold Clark.

13 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Amazing! This is fantastic feedback!

Autoparts Team

Betygsatt 5 av 5 stjärnor

Super once again.

Super once again.

13 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Thank you for your continued support, Martin! We're delighted to hear you had another great experience with us.

Autoparts Team

Betygsatt 1 av 5 stjärnor

Entered my reg number to make sure I…

Entered my reg number to make sure I got correct part and paid a premium over other suppliers for this reason. Part arrived and did not fit. Returns process was poor. Eventually was only refunded item cost minus postage. I complained that this is not right but customer services refused to budge on postage refund and made excuses for the AC website. Not good enough. Will not use again !

Update after reply: put it right by giving me a full refund then ! You're happy to loose custom over a fiver ?

13 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Hi Nik,

We're sorry to hear this. We understand the upset this has caused.

We have passed your feedback to the team and we understand they have previously been in touch explaining the reasons behind the refund. We are truly sorry you remain unhappy on this occasion.

Autoparts Team

Betygsatt 5 av 5 stjärnor

Good service at a great price

Good service at a great price

13 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Thank you for your review, Alan. We're pleased to hear you received good service and great value for money.

Autoparts Team

Betygsatt 5 av 5 stjärnor

Got wrong part got full refund

Got wrong part got full refund

6 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Thank you for your review, Stephen. We're sorry the incorrect part was supplied, but we're pleased we were able to resolve the issue with a full refund.

Autoparts Team

Betygsatt 5 av 5 stjärnor

Just works!

Just works! From ordering to delivery in less than 24 hours - and for very good price either!
I've done it before, am doing it now, and will do it again in the future.
Highly recommended!

13 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Thank you for your fantastic review! We're delighted you found the ordering process easy, the delivery fast, and the pricing competitive.

We appreciate your recommendation and look forward to serving you again.

Autoparts Team

Betygsatt 5 av 5 stjärnor

Orginal products and fast delivery…

Orginal products and fast delivery thank you.

13 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Thank you for your kind feedback, Sinan. We're pleased to hear you were happy with the quality of the products and our fast delivery service.

Autoparts Team

Betygsatt 1 av 5 stjärnor

They sent the wrong oil,so ive returned…

They sent the wrong oil,so ive returned the wrong item . But no refund

13 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Hi Andy,

We're sorry to hear this. We understand our team has been in touch and they are sending the correct oil out to you. We understand this has now been resolved.

Autoparts Team

Betygsatt 5 av 5 stjärnor

Great Pricing

Quick delivery and very good price on motor oil. So much cheaper than the competition, I saved around 35% on the identical product at other online and high street retailers.

13 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Amazing! Thanks for your kind words, CJ!

Autoparts Team

Betygsatt 1 av 5 stjärnor

I have not received my order

I have not received my order, and I am very disappointed that the company has not resolved this problem, and are not returning my emails, or monies owed, I am at the moment persuing what my legal options are.

29 juni 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Hi David,

We're concerned to hear this. We understand the frustration this has caused.

We have passed your feedback onto the team and we understand they are in contact with you to try and resolve this. We sincerely hope all is well soon.

Autoparts Team

Betygsatt 1 av 5 stjärnor

Cancelled order

I needed an intercooler for 2017 Kia optima. Preferably a genuine Kia one. Arnold Clark. Were the only ones saying they had one. Not even Kia had one. Fantastic. So I bought the intercooler, condenser and the radiator (very poorly car) from them. The car was booked in the garage for its front end off, and turbo replacement. A week Friday later. The day before the big day (Thursday) they cancelled the order. Just like that. Said it was because “it could get damaged by the currier”. I emailed them. Said why not be honest and say you haven’t got one. They said they did have one, and they were being honest. And go buy it from somewhere else. Kia says there’s an up to three month wait for an intercooler. So thanks Arnold Clark. That’s the first time and last time I’ll ever use your company. I did get my money back. No problem there. It’s just the let down and knock on effect, it had on me and the garage. Which I’m still dealing with now. I bought a used intercooler. Which is being repaired and pressure tested, at this very moment. And I lost all my surcharge money, on the turbo. Because the deadline ran out. On retuning the old unit.

16 juli 2026
Omdöme utan inbjudan
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Hi Steve,

We are saddened to hear this. We understand the frustration this must have caused.

We have spoken to to the team on this one. Regrettably, the parts ordered were to big to send for our courier so we had to cancel the order and refund. We are truly sorry for your experience.

Autoparts Team

Betygsatt 5 av 5 stjärnor

Good service

Good service, good range of options, trouble free online shopping.

10 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Great news! Thanks for your glowing review, George!

Autoparts Team

Betygsatt 5 av 5 stjärnor

Very serios

Very serios, very fast delivery,they have varios brands for all pockets,but all in unbattable prices and profesional service!
5 *****

2 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Thanks for your kind review, Daniel!

Autoparts Team

Betygsatt 5 av 5 stjärnor

They emailed me when oil was back in…

They emailed me when oil was back in stock and i had it within 2 days.
Will buy off them again unfaultable 5 star service.

9 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

Amazing! Thanks for your glowing review, Mark!

Autoparts Team

Betygsatt 5 av 5 stjärnor

Item was out of stock

Item was out of stock, requested email to be sent as soon as it was available. They did as promised and within weeks I'd ordered and the goods delivered within 2 days. Excellent service, packaged well would highly recommend 👌 thank you.

9 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

This is what we like to hear! Thanks for your glowing review!

Autoparts Team

Betygsatt 3 av 5 stjärnor

Unfortunately it’s the wrong part

Unfortunately it’s the wrong part

8 juli 2026
Logotyp för Arnold Clark Autoparts

Svar från Arnold Clark Autoparts

We're saddened to hear this, Angela.

Please contact our team at orders@arnoldclark.com and we can make sure to resolve this. We look forward to hearing from you.

Autoparts Team

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