Petgevity Omdömen 5 983

This would have been the third year with Petgevity however their renewal price this year was astronomical. Ist year was £400+ second year £600+ this year was a whopping £900+ yes he turned 10 this year but he is really fit with no existing issues and we have never ever claimed on his insurance. After opting out of the renewal, they did manage to get the price down to £600+ however the cover was dramatically decreased and the excess and cost share had risen. I got a much better deal elsewhere.

My cat was insured with Petgevity for ~3 years. Claims were always handled promptly and fairly. Customer service is brilliant. My cat needed an emergency CT which I opted to direct-claim, and they corresponded with myself and my vet quickly so they could assure the claim before the Easter weekend. The person who sorted this out (I wish I could remember their name!) was so helpful and kind, and told me not to worry about anything.
Very good experience with this company and would take out another policy with any future pets.

I got to the end of the application and setting up the direct debit when it came up with a message Authorisation Failed then the screen went back to the very beginning, therefore I had to do the process twice.

I have had to claim twice in the last 12 months for surgeries my dog has had to unfortunately have. Petgevity have covered both claims without any issue. I cannot recommend them highly enough

Our current pet insurance provider have 'upped' their rate for next term quite considerably. So I did the 'natural' thing and checked options via Confused.com.
Happy to report that Petgevity quote came out within our budget, so here we are your new customer!

I don't normally write a lot of reviews, but I felt compelled to share after a chat on the phone today with a lovely lady called Rachel. My policy is due for renewal and I called to update some details. Rachel went through my policy renewal with me in detail to confirm that I still had the best level of cover for my dog, Nova. She was really friendly, efficient and listened to all of my needs. Not often you come off the phone to an insurance company with a smile, but Rachel was certainly my little day brightener today! Thank you 😊

Easy to get an insurance policy on our 9 year old Sprocker. As she had an issue 18 months ago this pushed up our existing policy to an absolutely ridiculous amount. We have been able to take this off the new policy and able to cover her at a sensible cost for any other issue.
As with all insurance policies you do not know how good they are until you have to claim.

Really helpful telephony agent

Good service however don’t renew automatically with them!
Have had no issues with them generally but when renewal came through my policy jumped by £100, found the exact same petgevity policy I was about to renew for half the monthly price on a comparison site.

This was a painless operation - the website is easy to navigate and the costs are reasonable in comparison to other pet insurance options.

Very competitive prices. We lost our beloved dog not long ago to cancer and petgevity handled the claims procedure with no fuss or bother, even sending us a condolence card with some flower seeds in it to grow in rememberence of lovely Max. This company do exactly what it says on the box and then some. If we could give them 6 stars we would do so.

Simple to figure out what we needed from our policy.Decent price.

Excellent service and a great priced quote for a French Bulldog.

It was easy, less expensive for more insurance and I’ve put 2 extra bits in and they are including Bella’s eye she had a cyst/polyp removed

We had a lot of problems setting up standing order on renewal in 2025 got awful reminders eventhough it wasn't our fault. Our renewal this year for our cockapoo was over £900 we never claim so was quite disappointed called to ask if there was anything they could do as we are pensioners only offered a minimal amount off so we are not renewing

Appalling service. I decided not to renew my pet insurance with them. I have spoken with them via chat on their website and was told it was cancelled and would receive a cancellation email. Its been three weeks now. I had cancelled my Direct debit without them. They cheekily tried to take a payment from my account even after it was cancelled. Ive rang them mutiple times and I get told it will be sorted but it never has. Today ive received a text from my bank saying Petgevity has re instated Direct Debit without my consent. I have never agreed to renew my policy.
How difficult is it not to renew someones policy??

The process in filling the form was quite straightforward. I decided to leave my previous Pet Insurers as they had put the price up drastically and I did not consider this good value for money. I checked Petgevity out and their quote and value for money was excellent. Thank you

Easy to use.