Love their clothing. But making a return is a nightmare. No clear guidance as to how. Their automated replies to your emails are frustrating. Pointing you to the same useless information for returns.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have been wearing Animal since a teenager and still love the brand, comfy, well made and good designs, always a nice good smooth process whether in store or online! Shout out to the Cromer team, had a... Se mer
Företaget har svarat
I bought 2 pairs of flip flops because the husband suggested Animal. I had a pair years ago but had forgotten just how comfy they are until the new ones arrived. Now every time I wear them I say ‘I fe... Se mer
Företaget har svarat
What fabulous service by Pina. I called to see if I could return a faulty item received today from an online order in my local store, which she informed me I could and also checked stock replacement a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our story began back in 1987 in the South West when two surfers designed our first product. Their brainchild, the ‘Hook and Loop’ watch strap. It was here that the Animal name was born, and an iconic adventure began. Over the past three decades, we have grown to become a leading lifestyle clothing brand for those who share our free-spirited mindset. Our in-house design teams take inspiration from our coastal beginnings teamed with an understanding of today’s customer needs, to create authentic, effortless looks that combine our passion for adventure with a contemporary style. As part of our continued evolution, we’re on a mission to be kinder to the planet. We’ve changed our design and manufacturing process to include more responsibly sourced materials wherever possible. We care about our planet, customers, and future generations. So, we make clothes that last a lifetime and leave little impact on the environment all while retaining the passion for adventure that started the journey all those years ago.
Kontaktuppgifter
5 Eccleston Street , SW1W 9LX, London, Storbritannien
- +44 (0) 20 3828 7700
- help@animal.co.uk
- www.animal.co.uk
3,9
Bra
8 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I've always bought various garments &…
I've always bought various garments & accessories from Animal. Quality has always been excellent & very hard wearing & long lasting.
Keep up the good work Animal
5 Stars
14 december 2020
Most of the service was pleasing
Most of the service was pleasing, however one item I had ordered did not arrive. This was followed up with an email stating the stock wasn’t available. No alternative offered and no compensation, disappointing!
14 december 2020
Great item, excellent quality. Iconic
Great item. Excellent quality. I will miss Animal brand so much.
14 december 2020
Ordered a backpack,two wallets and a…
Ordered a backpack,two wallets and a tee shirt on line. All items delivered to my chosen shop a few days later. All good. Excellent quality. I have bought many products from Animal over the years and always been completely happy with them. I will miss them.
14 december 2020
Very good service on the delivery of…
Very good service on the delivery of the item only one thing I didn't get a confirmation email apart from that everything was fab and the item (a rucksack for my husband) was great, thanks Animal! Xxx
14 december 2020
Very happy with my online shopping
Easy to order, quick delivery, great quality. Love shoping at Animal!
14 december 2020
Great product great service as always
Great product great service as always. Thank you so much Animal I really hope you come back with a new collection-I won’t wear flip flops from anywhere else!
14 december 2020
Sorry Animal but you let me down this…
Sorry Animal but you let me down this time...placed an order, didnt arrive, 3 emails later finally a response to say it wasnt in stock. Questionable ordering system if you can order and pay and it not be in stock..
14 december 2020
Not recieved
14 december 2020
Sad to see the company go.
14 december 2020
Fast delivery and good communication
14 december 2020
Wrong item sent
14 december 2020
I bought the bag of such a bargain
I bought the bag of such a bargain. It was 70% off plus extra 10% off the final amount and the quality is just superb, on a plus side it was free delivery too. I wish Animal will never closed. We are an Animal family ❤️
14 december 2020
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.