Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
4,2
7 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had a fault with my alarm, office staff booked me an appointment with an engineer named Tommy. He was fantastic and fixed my issue without any problems. Couldn’t recommend higher.
Fantastic service by the team, engineer that attended was very professional and polite.
Recently joined AM security. had a very nice service with the engineer Darren i believe his name was very efficient & knowledgeable.
Excellent service, very polite office staff and excellent knowledgeable engineers. Highly recommend!
I purchased my house a year six months ago, the alarm system was maintained by AM Fire and Security. The alarm was temperamental so I contacted AM Fire and Security because it did not allow the user to reset the alarm, it required maintainer intervention to reset the alarm
before it could be armed again. I was charged £96.00 to reset code this took about 15mins.
I will be contacting a governing body and the manufacturer of the alarm system to ask for help because I believe it has been programmed incorrectly.
This company have been less than helpful and charged high prices compared to other companies.
If you are looking for an alarm system or a maintainer, I would avoid this company at
ALL costs.
When I purchased my house, 2 years ago, I inherited an alarm system which had been maintained by AM Fire and security since at least 2010. I had no contact from the company about any contract renewal and continued to use the alarm sparingly. In the past 2 weeks, I accidentally tripped the alarm for the first time and it became evident that the way this company programmed the panel was incorrect - it didn't allow for the user to reset a tripped alarm but required maintainer intervention to reset the alarm before it could be armed again. I spoke to the previous owner who shared the details of this company. I contacted them and explained that what they had under contract had been incorrectly set up at that time and asked if they would attend and correct their error. This fell on deaf ears and I have been offered an attendance at cost to correct their error. I escalated this- the Technical manager gave me unviable reasons why this issue could be a fault as opposed to a misprogramming error. I suggested a visit whereby if the issue was a fault, I would pay and if it was a programming error, the visit would not be charged, this was not accepted.
I have taken this up with the governing body and the manufacturer of the alarm system, who helped me prove it was a programming error.
This company have been less than helpful and and not willing to correct their own errors without applying a charge.
If you are looking for an alarm system or a maintainer, I would avoid this company at ALL costs.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
