Ordered a one piece mdf board as a fix for a sagging mattress. Order came, cut as instructed in 4 days. The driver Matt was very pleasant and took time to chat regarding the screwing of the board to e... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Once again Alsford's delivery person was 10/10. Polite, friendly and offloaded to exact spot I wanted. Would give 4.5 stars overall as delivery time was later than I had been told the day before, but... Se mer
Easy to order online, we received an email confirming order but nothing to confirm delivery date. On the delivery day called to see if delivery going ahead but phone system down. Delivery driver phone... Se mer
The service was excellent from the start to finish. The quality of product is great . Very fast delivery and at a good price. Very happy customer. Would highly recommend this company and definitel... Se mer
Företagsinformation
Om Alsford
Skrivet av företaget
Alsford is your local Timber and Builders' Merchant, supplying timber, tools and building materials to Trade and DIY customers.
Alsford Timber LtdBringing Knowledge and Expertise to Every Order
Alsford Timber Ltd has been around since 1882 and is now the largest independent Timber and Builders’ Merchant in South East England. With 19 branches across Kent, Surrey, London, East Sussex and West Sussex you can buy online to Click & Collect, place an online order for delivery, or shop in branch today. We deliver across London and the South East direct from your local branch to your door.
Your Local BranchA Modern Business Steeped in History
We've spent over 140 years creating the Alsford brand you see today because, like you, we believe in building things to last. From humble beginnings selling fencing and timber in South West London, Alsford has grown to become the largest independent timber merchant in South East England. Today, we pride ourselves on our central database that allows customers and staff to see stock availability across the business in real-time.
Investors in People
You learn a lot in 140 plus years. Especially about people. We know that it's our team that makes us unique, and without them, nothing happens. So to us, Investor in People is more than just an award, it's a philosophy.
Products that Deliver
Alsford offers a wide range of high-quality building products from sawn timber to sheet materials, Alsford has what you need for your next project.
Timber Sheet Materials Special Offers Energy Essentials
Kontaktuppgifter
Storbritannien
- www.alsford.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy on line ordering
Easy on line ordering. Good notification of goods arrival. Qualitity wood.
4 juni 2026
Excellent place for timber
Fair prices. Good web site for ordering. Good service in store.
4 juni 2026
Good customer liaison
Good customer liaison, and always very helpful, including very helpful delivery driver.
4 juni 2026
Online order system easy to use
Online order system easy to use. Speedy confirmation of order. Delivery prompt. Delivery driver very polite.
5 juni 2026
Such a friendly team
Such a friendly team, great communication, and first class (on time) delivery
31 maj 2026
Great price and the delivery driver…
Great price and the delivery driver even helped me they the boards all in, great man :)
30 maj 2026
A good experience
Really helpful person on the phone when ordering. Goods arrived quickly and unloaded exactly where we wanted them
2 juni 2026
Brilliant Service and Quality timber
1 juni 2026
Quality product 1.2m sleepers
Quality product …. Really easy web purchase and super friendly and helpful team at the local store…. Always like dealing with my Alsford store.
1 juni 2026
They are a local firm and delivery was…
They are a local firm and delivery was free. The joists and decking boards were great quality and I am really pleased with them. The price was very competitive and the men carried the wood about 50 metres to my garden saving me a lot of work.
30 maj 2026
Absolutely terrible experience
Absolutely terrible experience. I ordered timber online 30 mins before closing. I arrived 10 min before closing. The staff hadn't prepared my order and said it was too late to get some of it for me. Other timber I had ordered was so bent and cracked it was unuseable. I asked for a refund but they said that couldn't be arranged until after the weekend, despite not supplying me with most of the items I had ordered. In end I wasnt refunded until 5 days later. The staff mainly seemed concerned with going home early. Terrible customer service, avoid at all costs. I then went to Champion Timber who were polite, helpful and supplied me with everything I needed and the timber was in good condition.
30 maj 2026
The delivery and quality of the Wood
The delivery and quality of the wood for the patio was of high quality except that the Softwood Treated Decking Ex 32 x 150mm was 32 x 145 which meant that we had one plank too few in relation to the drawing that was the original plan for the patio.
25 maj 2026
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