Ordered a one piece mdf board as a fix for a sagging mattress. Order came, cut as instructed in 4 days. The driver Matt was very pleasant and took time to chat regarding the screwing of the board to e... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Once again Alsford's delivery person was 10/10. Polite, friendly and offloaded to exact spot I wanted. Would give 4.5 stars overall as delivery time was later than I had been told the day before, but... Se mer
Easy to order online, we received an email confirming order but nothing to confirm delivery date. On the delivery day called to see if delivery going ahead but phone system down. Delivery driver phone... Se mer
Blockboard was good quality and was cut to the exact sizes requested. Only complaint, I never got a call to say when it was to be delivered. Invoice stated to be delivered on requested day, but I was... Se mer
Företagsinformation
Om Alsford
Skrivet av företaget
Alsford is your local Timber and Builders' Merchant, supplying timber, tools and building materials to Trade and DIY customers.
Alsford Timber LtdBringing Knowledge and Expertise to Every Order
Alsford Timber Ltd has been around since 1882 and is now the largest independent Timber and Builders’ Merchant in South East England. With 19 branches across Kent, Surrey, London, East Sussex and West Sussex you can buy online to Click & Collect, place an online order for delivery, or shop in branch today. We deliver across London and the South East direct from your local branch to your door.
Your Local BranchA Modern Business Steeped in History
We've spent over 140 years creating the Alsford brand you see today because, like you, we believe in building things to last. From humble beginnings selling fencing and timber in South West London, Alsford has grown to become the largest independent timber merchant in South East England. Today, we pride ourselves on our central database that allows customers and staff to see stock availability across the business in real-time.
Investors in People
You learn a lot in 140 plus years. Especially about people. We know that it's our team that makes us unique, and without them, nothing happens. So to us, Investor in People is more than just an award, it's a philosophy.
Products that Deliver
Alsford offers a wide range of high-quality building products from sawn timber to sheet materials, Alsford has what you need for your next project.
Timber Sheet Materials Special Offers Energy Essentials
Kontaktuppgifter
Storbritannien
- www.alsford.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent experience
Very straightforward process. I placed the order, chose a delivery date and it was delivered with no problems on that date. The timber was good quality, dry and straight. A very happy customer!
16 juni 2026
Well done Horsham branch.
Ordered sleepers on line. Front of house at Horsham were very friendly and courteous and store man kindly helped me with the loading. All in all a very pleasant buying experience. Thank you.
15 juni 2026
Straight forward to order
Straight forward to order, good price and prompt delivery by friendly man
14 juni 2026
Easy to order and delivered on time
19 juni 2026
The timber I received was not top…
The timber I received was not top quality. They did replace one length that had a large chip in it.
18 juni 2026
Great service
Great service. Fast delivery with helpful delivery person. Good communication regarding delivery date.
18 juni 2026
Delivery was the best service I have…
Delivery was the best service I have ever received from a supplier, driver certainly went the extra mile
16 juni 2026
friendly service cutting my timber to…
friendly service cutting my timber to required sizes
11 juni 2026
All arrived as agreed called the yard…
All arrived as agreed called the yard for an update in arrivel time and person was very polite serivice very good
19 juni 2026
Brilliant service again from Alsford
Brilliant service again from Alsford. I ordered builders sand but rubbish WiFi repeated the same order so I ended up ordered twice as much as needed. They helped me cancel the second order. When it arrived I realised only needed one so they arranged collection. Totally fuss free and non judgmental of my personal chaos.
7 juni 2026
Excellent service
Excellent service. Had to change order at last minute, which was not an issue. Would definitely use again.
12 juni 2026
My branch has very friendly and helpful…
My branch has very friendly and helpful staff.
Stock is good and it's easy to pull up and grab what I need.
12 juni 2026
Check the small print on the website to see what size timber will actually be delivered.
This company does not provide timber in the size advertised, you need to read the small print on the website to see the actual size that they will deliver, which begs the question “why advertise the larger size, and hide the real size in the small print?”. It’s purposely misleading. When I asked for the size advertised I was told it wasn’t available but could be specially milled at extra cost! No thank you! Won’t be using again.
8 juni 2026
very helpful at the depot
very helpful at the depot. advised the could cut up future purchase of sheet material if required.
9 juni 2026
Easy on line ordering
Easy on line ordering. Good notification of goods arrival. Qualitity wood.
4 juni 2026
Excellent place for timber
Fair prices. Good web site for ordering. Good service in store.
4 juni 2026
Good customer liaison
Good customer liaison, and always very helpful, including very helpful delivery driver.
4 juni 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.