Alorica Omdömen 

Do not waste your energy applying to Alorica. Their entire recruitment infrastructure is a completely glitched out, automated nightmare.
I completed all required pre-screening assessments and stages, but their actual database is a complete mess. Their virtual chat assistant "Rita" forces you into broken loops. The portal will claim your account does not exist when you try to log in, but then block you from resetting it because the email is "already in use." If you try to use an alternate email to fix their technical errors, the tracking system fails to sync your completed assessments and demands you redo hours of repetitive work.
When you refuse to redo work their software lost, the system automatically triggers a deadline rejection. To make it worse, once your file is closed, their automated server completely spams your phone—blasting out five identical rejection letters to one inbox and another four to your backup inbox within minutes.
There are zero human beings monitoring this process. They do not review your 20+ years of actual customer service background; they just let an unvetted, glitchy algorithm handle the entire loop. Save yourself the headache and avoid this company.

I had the same issues as Brian!!! I lost hundreds of dollars in OT. My equipment had to be al lrat 10 years old and despite asking it to be replaced several times over the years I was always given the answer " you'll only get another refurbished hard drive." Then if they do send it, you have to send yours back first and when they receive it, they sent yours. Meaning you could go 5-7 days without a computer. My keyboard had 4 letters worn off so I bought my own and my own headset because two of theirs broke. HORRIBLE IT support. And they do not respect seniority. People that were there 3-4 months were getting more hours than me and others who had been there years. Any time a new class came in each January, they should have put all shifts up for bids. Lives change for almost everyone.

How did my Tally account balance go from approximately $2500 to over $4100 in just a few short months. I’m paying almost double in interest than goes to principal. So looking for something to help NOT dig me deeper!!!

Great company. Not much to say about Alorica if you bring something to them they will resolve it. By this I mean reaching out the department that handles issues with Alorica.

To anyone that reads this, understand that it's not solely on Alorica if you have a bad experience this is for any company. It's who was hired and what THEY are doing. Alorica came to my teams rescue alot because we had the WORST experience!

SO with that being said thank you for the opportunity when I worked there.

I am having a very bad experience working in the Alorica site in DR Santo Domingo. The day I was supposed to pick up the equipment to work was posponed two times (that made me lose RD$ 2,000.00 because I needed a place to stay in Santo Domingo) and I was provided with an old equipent to work from home, it was working fine, however since the equipment is very old and I live far from the site I was very specific when I said that I do not want to come to the site for things that should have been avoided. I live 5.5 hours I don't even get to be paid for the time the equipment does not work. That is so bad for a global company. Now I have the blue screen on the computer that has been provided to me and I'm advised to go to the site to change it with no payment. I do not have the money to travel there...

A company that provides growth to everyone.