Aldo Omdömen 

I baught online shoes worth of 200 $. After placing order there is no tracking on my order by app they called shop. Have to call them every time for status where you have to wait atleast 45 minutes. Still no solution.
Hope they work on it.

Bought a few times from them, decent quality for the price...last experience it was horrible and its due to their (lack) of service for returns...After several emails to get the info regarding their contra-cost delivery service they offered me the label for return (8 eurs charge Spain - Portugal). All good, courier picked up the order and 3 days later they notify me that they cannot deliver because they cannot locate anyone at the address. Amazing!!!! so now l am left without the product and without the money and this all thanks to a company that doesn't value their customers enough to try an offer a minimal service. Will never buy again

Shoulder bag bought Very poor quality. Very disappointed. Price was £65.99 .

Had a very bad experience with ALDO. Saw a bag ,no specifications like size dimensions and all.i decided to order anyway. I ordered it came very small.I started return same day,got a notification they have received the item,yet I didn't get my return.i had to chase them for extra 5days ,in-between I was asked to send proof of return email amd receipt whichi did(which they should have,cos they sent the return email).After a whole 5days I got a refund of £9 short of total sum i paid.
I had to start another chase,they came back saying they had to deduct both delivery charges and return charges..never ever had that experience with any brand or company.
Anyways my first and last buy.
Won't be patronising again.

Bad customer service
Unfair return policy
Awful service

Signed up on a misleading offer. 15% off wasn't actually valid - illegal. Then was promised all my data would be removed. Since then had 14 emails, and 7 texts. Complete assessment, pointless customer service and frankly incompetent company.

I had a very disappointing experience at the Aldo Rosebank store. I went in to exchange a bag I bought last month after noticing a small defect. The store manager, Tumi, was unhelpful and extremely rude throughout the process. She made me wait in the store for nearly two hours without any clear updates, and her attitude made the experience even more frustrating.

Customer service should be about helping customers feel valued, but instead I left feeling dismissed and disrespected. Aldo is a brand I’ve trusted for years, but this experience has made me question whether I will return to this store again.

This is the worst experience I’ve ever had at a store.I went to the store “Aldo” to get a shoe and within 24 hours the leather of the shoe was already peeling off. Took it back and they said they can’t do anything about it. To make matters worse, the manager was terribly rude. She also said I don’t have to be happy when I asked if the experience would make me patronize them again. She further threatened to call security on me. I really wished there’s anything worse than 1 star.
Avoid Aldo (Katy mills) by all means.

Aldo is the worst shoe store that I have ever purchased from online and physical stores. This was my first time purchasing shoes from Aldo and it will be my last. I purchased shoes online from Aldo and that was a terrible mistake one pair that I ordered came dirty and worn the shoes were originally priced at $98.00 and was on sale for $75.00. I cannot believe that they would send customers dirty shoes without checking for quality control. What Business operates in this manner... horrible . I am done and will NEVER order from them again and this was my first time... I will take my business and money some where else... and sadly before this happened I was looking at another possible pair of sandals now absolutely NOT!!!!

Pedido CC5601AFE2 en la tienda on line Aldo
Sandálias de plataforma em pele branco - ONUVIA
ONUVIA121001043
Sandalias no estan mal, pero no son ligeras como dicen. Muy malo que todos tenemos en hueso en pies y no es correcto poner unos accesorios de metal justo sobre este hueso. Hace mucho daño y para andar imposible.
He probado mi vecina y le pasa lo mismo.
No me hace ninguna gracia con color que tenemos ir ahora a oficina de correos ( que tengo lejos) para devolver articulo, pagar 12 euros por devolver articulo que nunca puedo utilizar.

Got gifted a bag. Used for a while. The bag had poor stitching and strap snapped. Not worth the money. Avoid aldo bags

I had a very disappointing experience with ALDO’s online store. My order was supposedly delivered on March 22nd, but I was never informed at the time. I only became aware after I contacted customer service on March 26th to follow up.

After several emails, they insisted the package was delivered and refused to offer a refund or take further responsibility. It feels like once the payment is made, the customer is no longer a priority.

This experience has left me without my order and without support. I expected more from a brand like ALDO and won’t be purchasing again

I am extremely disappointed with my experience. Orders get canceled without any clear explanation, and the customer support team shows no interest in resolving issues. Their lack of care and assistance is unacceptable. Additionally, I’ve noticed discriminatory practices that make this service feel unwelcoming and unfair. I do not recommend this to anyone who values respectful and reliable treatment.

Me encantó el producto, igual la fto , me compré un bolso verde chulisimo y unas gafas, muy contenta con la compra , ha llegado súper rápido , no me lo esperaba

Zijn oplichters!
Ik had voor ongeveer 130 euro aan laarzen besteld en heb een ringetje ontvangen. Hierover mailen heeft geen nut!

I ordered the pink glinda purse. It took about a month to get here and it's in pieces. I don't know how they managed to break the handle and bust the chains it comes with. It's dirty . Looks used. I wish I can post a picture. Even the bag it's supposed to come in is dirty and wrinkled.

Cheerful Shopping Experience
I recently bought a bag from Aldo. I had a great experience with Seema. She helped me a lot to select the bag and she was super patient and supportive for me during the selection time. She helped me find the right bag I was looking for within my budget. The quality and the service was superb

No compréis online. TENDRÉIS QUE PAGAR LA DEVOLUCIÓN VOSOTROS.

Si estáis en España tenéis que devolverlo con dirección en Portugal!! EVITADLO.

I bought a handbag for my mum's birthday. Paid excessive next day delivery fee. Yet, after 2 days Aldo did not post my item. I had to reach out to them. They claimed that they did not know what happened from their end. I had to contact them that I purchased a bag from them before they even posted it. I am yet to receive it. The birthday I bought the bag for has even passed. Avoid this company

Si eres español, mejor no compres.
Me los entregaron con muchísimos días de retraso y la atención al cliente es pésima. Ahora resulta que los botines son incómodos y la política de devolución es que te encargues tú de enviarlo con tú propio transporte y pagando tú los gastos. Por lo cuál, es carisimo y un coste muy elevado. Vamos que me he comido los botines con patatas. No volveré a comprar.

High delivery and return charges compared to other companies. No response when I emailed queries to them twice. I think Aldo needs to work on their customer service. I won't be a returning customer.