Alan Ward Furniture Omdömen 

502
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent service from beginning to end! I must particularly mention Kim who offered the most professional standards of customer care. We absolutely love our new 3 piece suite - which I am s... Se mer

Betygsatt 5 av 5 stjärnor

(Shortage of characters means this review is v brief). WEEKS of research, followed by WEEKS of shop visits - we ‘accidentally’ found Alan Ward. I can’t give them enough praise for knowledge, patience... Se mer

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Betygsatt 4 av 5 stjärnor

Everyone was helpful and nice, not pushy. Sofa and chair arrived early, delivery guys brilliant. Only criticism was sales person for final deal took a long time and I had to leave to go and fetch my k... Se mer

Betygsatt 5 av 5 stjärnor

Since moving to Whitchurch two years ago we have bought furniture here and have enjoyed a really good experience each time we visited. An extremely good supply of every kind of goods you could wis... Se mer

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Företagsinformation


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

502 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(502)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Purchase of bedroom furniture

We recently bought new oak bedroom furniture and a new mattress from Alan Wards in Shrewsbury. The store was very easy to deal with, the staff are very knowledgeable and provided all the information needed to make the best decision for us. Alan Wards have plenty of choice and I would highly recommend the store.

8 april 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

very disappointed with the quality of…

very disappointed with the quality of the build. In fact I intend on calling the company to have something done about it as it is not acceptable. Only 3 weeks old and the arm rest side of the sofa is wobbling and creaking like mad.

8 april 2020
Omdöme utan inbjudan
Logotyp för Alan Ward Furniture

Svar från Alan Ward Furniture

Hello Deborah,
Thank you for taking the time to review Alan Ward - we really appreciate your feedback. We're very disappointed to read that you are experiencing issues with your new sofa. Please be aware that I have passed your comments on to our customer service manager, they will contact you to discuss and resolve these issues.
Best wishes,
The Alan Ward Team

Betygsatt 5 av 5 stjärnor

Excellent all-round service.

Staff are always pleasant and helpful, whether on the shop floor on the phone or making deliveries. Furniture is good quality and the system is well organised, keeping us informed as to what happens next.

7 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’m really pleased with my recliner…

I’m really pleased with my recliner chair and the colour as well well worth the wait and time as well I’m disabled so getting the right chair took a little time finding The quality and finish as well fits lovely into the space without looking out of place.
Thanks Alun Ward

7 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service from start to finish.

Excellent service from start to finish.
In store Mark at the Chester branch was very helpful and not pushy in the least
Nothing was too much trouble for him
It took us 3 visits before deciding on the purchase and we saw Mark each time
Delivery crew were also very good although we weren't expecting it to be delivered because of the pandemic it was delivered within the time slot we were given and the boys were very professional
Would be very happy to deal with the store again in the future and highly recommend them

7 april 2020
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Home delivery and assembly goes wrong!

Shopping experience excellent and deserves 5 stars. However, premium delivery and set up service not recommended. How the bed settee wasn’t damaged in the delivery and set up process was a miracle. We had to leave the room as watching the bed settee being manhandled was a stressful experience. We have changed our minds about purchasing a new bed from your store next year due to this experience.

7 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just a great experience from the start…

Just a great experience from the start a great friendly sales team nothing was too much trouble. No pressure selling made sure we were happy with our order to the team who delivered the bed erected it and even took the rubbish away.

5 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

Highly recommend
Ordering easy, delivery exactly as promised and very professional communication, delivery and assembly people.

3 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service from beginning to…

Excellent service from beginning to end!

I must particularly mention Kim who offered the most professional standards of customer care.

We absolutely love our new 3 piece suite - which I am sure will also be much admired by all our family and friends once the Corona Virus Pandemic has passed!

Thank you all.

We will be back.

3 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great end to end experience

Helpful staff, a relaxed shopping experience and kept informed at key points in the delivery process. Very happy with both the product and the service.

2 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

"Stressless purchase!"

We were not put under any pressure to purchase during our several visits to the store but were given advice when we requested it. The delivery was within the time that we were originally advised it would be and the delivery men were extremely careful when bringing the furniture into the house. We would definitely recommend Alan Ward Furniture.

2 april 2020
Omdöme utan inbjudan

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