Thoroughly happy with the product especially at the price point that I paid. Quality is great, compared to other hoodies I have bought from othe popular brands. The tracksuit bottoms are my favourite,... Se mer
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Found a hoodie by Akai in TKMaxx, had a look online and found their store, got a great deal for an excellent tracksuit set for £25 which arrived quick. Top quality stuff, definitely getting more!
Företaget har svarat
Bought a few of these tee-shirts as I liked the design, from the sizing guide i'd need XL sizes. However on receiving and trying on, while labelled XL I would say they were only M size. I wear tight... Se mer
Företaget har svarat
very good and excellent these people give i or 2 stars they do not know what day are talking about some of these people can`t even trust dressed them self properly and give i or 2 stars thank
Företagsinformation
- Klädbutik
- också i
- Butik med activewear-kläder
- Butik med streetwear-kläder
- Haute couture-butik
- Herrkläder
- T-shirtföretag
Skrivet av företaget
Akai Apparel offers premium streetwear without the premium pricing. Our founders collectively have over 45 years of experience within the fashion & retail sector. Expect great fits and design from our collections as well as outstanding customer support. We want you to enjoy wearing our products as much as us and look forward to serving you.
Kontaktuppgifter
Storbritannien
- hello@akaiapparel.com
- www.akaiapparel.com
4,1
Bra
480 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good quality
28 juli 2022
Svar från Akai Apparel
Hi Muhammad,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Very happy as my third purchase now
Very happy as my third purchase now. Fast delivery and quality merchandise as always
27 juli 2022
Svar från Akai Apparel
Hi Sean,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Great quality tees however I had to…
Great quality tees however I had to order XL to fit UK medium
Quick delivery as well
25 juli 2022
Svar från Akai Apparel
Hi Daniel,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Great design and affordable
Great product lovely design, really affordable also with the special deals on. Will be back to purchase more
24 juli 2022
Svar från Akai Apparel
Hi Jordan,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Rip off return policy of £4.30
Rip off return policy of £4.30. I'd rather pay postage at a lesser rate.
Sizes are not like other online retailers who offer free returns. Should have known it was dodgy and not bothered ordering. I'll stick to bohoo
20 juli 2022
Svar från Akai Apparel
Hi Gerry,
A little unfair in our opinion when we are upfront about these costs on every returns page and communication received by us when your return is approved.
The returns rate is actually £4.60 and thats what we get charged by Collect+. It's just a convenient service for customers where bulkier items can be expensive to send back.
You have a choice to use that service or return at your own cost. We display our address on the same returns approval email.
As for the sizing we are sorry that the fit was not right for you. We have 100's of returning customers where they love the fit.
Just FYI that Boohoo will start charging for returns at the cost of £1.99. I suspect even more will start to follow. It's impossible for us and getting even harder for these other companies to absorb these costs.
Akai Apparel
Once again Akai Apparel have produced…Tops
Once again Akai Apparel have produced another great product in their t-shirt range at a great price made from quality material
18 juli 2022
Svar från Akai Apparel
Hi Jeff,
Thank you so much for the glowing 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Sizing
In terms of delivery time and simplicity of ordering was good however the sizing is way off, I ordered XL t shirts that were a medium/large at best
18 juli 2022
Svar från Akai Apparel
Hi Kurt,
Thanks for shopping with AKAI and giving us a chance.
All of our products are a slim cut as demonstrated on the images. Whilst we appreciate they are not right for you, they are right for 1000's of others. It just largely depends on what they're being compared to.
You do have the option to return the goods if you wish to do so.
Akai Apparel
Svar från Akai Apparel
Hi Teglas,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Svar från Akai Apparel
Hi Sam,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
10 out of 10
Ordered from akai realised I hadnt put my full address on my order. The guys at akai were very prompt in contacting me to bring this error to my attention and the matter was resolved within a matter of minutes excellent customer service from this company
14 juli 2022
Omdöme utan inbjudan
Svar från Akai Apparel
Hi Dale,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Amazing quality and nice fit
Amazing quality and nice fi.
These are fitted so
If you are medium in the Uk large still is too tight go for extra large
13 juli 2022
Svar från Akai Apparel
Hi Andrew,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Good stuff
Good stuff , fast delivery , excellent service , definitely recommend
⭐️⭐️⭐️⭐️⭐️
13 juli 2022
Svar från Akai Apparel
Hi Zain,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Really happy with wot I got I love them…
Really happy with wot I got I love them will order from u again
11 juli 2022
Svar från Akai Apparel
Hi Richard,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Do not recommened
My partner ordered a full tracksuit including a t-shirt. Delivery was advised as 48 hours but took longer, but we let that go as still arrived in good time. When we received the parcel we were happy, the joggers were marked but nothing a wash couldn't hopefully resolve. The sizing was well off so we proceeded to do a return (we had to post back and that postage was being deducted from the refund..) Once returned the company said there were dog hairs (we are dog owners I accept fault for that - there were 2 hairs..) And the clothing was defected, they said maybe our dog stepped on the joggers (not the case as we don't leave clothes on the floor!) The mark on the joggers as said above was not us, they refused to take ownership for the error and accused me of a poor argument. The company kindly offered to send the dirty joggers back and charge us postage for an error that wasn't our fault.. All we wanted was the refund owed so we could order another size. Do not recommend due to poor customer services!
6 juli 2022
Omdöme utan inbjudan
Svar från Akai Apparel
Hi Carly,
I am sorry that you feel this way about our service.
Not once was a dirty mark mentioned in your first email, nor on our returns portal. The only issue mentioned was that the size was incorrect.
It was a shock when we received the garment in the state that it was in. The fact there was also dog hair on the garment lead us to the assumption you mentioned above. As nice as dogs can be, many wouldn't want to receive a garment from us knowing that we have rollered dog hair off it. That would not be fair to anyone.
Akai Apparel
great clothing and fast delivery
great clothing and fast delivery. And good price had the 3 t-shirts for £20
6 juli 2022
Svar från Akai Apparel
Hi Laura,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Appare
Svar från Akai Apparel
Hi Roberta,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Appare
Very nice and quality clothing will…
Very nice and quality clothing will definitely order again
4 juli 2022
Svar från Akai Apparel
Hi Leigh,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Appare
Good quality but size is misleading
products are very good quality however i ordered large and bottoms are very short. They dont allow you to exchange the products either so im stuck with the bottoms that dont fit. shame. they would have had 5 stars if they offered an exchange
4 juli 2022
Svar från Akai Apparel
Hi Craig,
Thanks for the feedback but we think that you have read our email sent to you incorrectly.
You can return these and we will happily give a credit note for you to exchange for another item. All we said is that there is barely going to be much difference in the length of the bottoms between L & XL.
If you require any further information please get back to us via the email sent this morning.
Aki Apparel
Excellent looking so beautiful 😍
4 juli 2022
Svar från Akai Apparel
Hi Saima,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
The order came swiftly and I love the…
The order came swiftly and I love the fit and the feel of the fabric. Quality producta and I will be filling up my wardrobe with this apparel.
3 juli 2022
Svar från Akai Apparel
Hi Lawrence,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
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