Een order gedaan in november 2023 gedaan bij hun, netjes betaald.tot op heden niets ontvangen.deed meermaals een mail en via Messenger kreeg ik reactie en zouden het opzoeken maar dit was ook een leug... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been using Pré for over 2 years now bought many hoodies/sweatshirts, T-shirts, shorts and jeans and every item I’ve received has been high quality clothes love em!! most recently bought some shorts an... Se mer
Wasn’t due to come till the Friday and arrived next day even after paying standard delivery. Fits well and love the colour/material of these bottoms. They are currently on sale so I’d Recommend anyon... Se mer
Bought a Nova jacket recently which arrived promptly. The large came up quite big so returned same day and exchanged for a medium which is perfect. The return process was also simple and efficien... Se mer
Företagsinformation
Skrivet av företaget
Prè London
Kontaktuppgifter
Solihull, Storbritannien
- info@prelondon.com
- prelondon.com
4,3
Utmärkt
585 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Afzetterij
Een order gedaan in november 2023 gedaan bij hun, netjes betaald.tot op heden niets ontvangen.deed meermaals een mail en via Messenger kreeg ik reactie en zouden het opzoeken maar dit was ook een leugen.pure afzetterij!!!!
16 juni 2024
Omdöme utan inbjudan
Refund.
Wanted to return an item and emailed the company but no reply where as they said they will reply within 48 hours. I’m an existing customer and not happy at all with the company. Will never buy from here again.
20 mars 2024
perfect great products seller fast…
perfect great products seller fast delivery great service all round diffo be buying again many thanks
20 februari 2024
Been using Pré for over 2 years now…
Been using Pré for over 2 years now bought many hoodies/sweatshirts, T-shirts, shorts and jeans and every item I’ve received has been high quality clothes love em!! most recently bought some shorts and tshirt for upcoming holiday Will keep buying more look forward to new stocks
10 februari 2024
Omdöme utan inbjudan
I did not receive my item till now
20 januari 2024
Svar från Prè London
Hi, thank you for your review. After checking the delivery details with DPD and them sending proof of the delivery ie Gps location and also an image of the parcel being received, i can confirm you parcel was delivered and received on 23.01.2024
10/10 quality and very fast delivery…
10/10 quality and very fast delivery really happy with the jeans
3 februari 2024
Omdöme utan inbjudan
Great clothing and customer service
The Lucca Jeans look and feel great, brilliant quality. There was an issue with my DPD delivery and my original delivery was not made properly. The team at Pré sorted this, and sent out a new pair of jeans within days. Couldnt ask for anything better.
25 januari 2024
Omdöme utan inbjudan
didn’t give me next day delivery as i…
didn’t give me next day delivery as i paid for it and when i emailed you didn’t even bother getting back to me
shocking experience won’t be buying from here again
23 december 2023
Svar från Prè London
Hi Oscar,
Thank you for your review.
Please see below about how our next day delivery works, this information is on our website also.
You placed your order on Saturday 23rd December 2023, so you would not have received your order next day any way as the last delivery with DPD was Friday 22nd December 2023
We also put information on our website about Christmas Deliveries,
You did not receive a reply from us as our customer service was closed for the Christmas period.
Orders delivered next working day when placed before 2pm Monday - Thursday. (Excluding Bank Holidays)
Orders placed after 2pm will be dispatched the next working day.
EG: if you place an order Monday at 5pm, your order will then be dispatched Tuesday for delivery Wednesday.
Please note Saturday and Sunday is not classed as a working day.
This is not a guaranteed service and may take 1-2 working days for delivery.
Once again a good quality T shirt with…
Once again a good quality T shirt with a comfortable fitting that also has the look of a custom made garment that keeps it shape after washing.
1 januari 2024
Omdöme utan inbjudan
My coat was amazing bought the coat…
My coat was amazing bought the coat arrived in a couple days great and keeps me warm love the faux fur hood and 60 percent of
13 december 2023
Omdöme utan inbjudan
My parcel did not get delivered but…
My parcel did not get delivered but customer services were very helpful
22 november 2023
I am amazing with order I ordered an…
I am amazing with order I ordered an prelondon coat I fully recommend pre London good price good quality worth it
5 december 2023
Omdöme utan inbjudan
Ordered an outfit
Ordered an outfit, asked if I wanted a refund or exchange for other top I agreed to exchange. Couple days later got an email saying I’ve been refunded. And still haven’t been refunded a week later
20 november 2023
Svar från Prè London
Hi There, thank you for your review. Unfortunately the last remaining size was sold before we received your response. In regards to your refund as stated in the email, refunds can take 3-5 Business days, business days meaning Monday - Friday (not including weekends or Bank Holidays) but may take longer depending on your bank.
My husband loves the jeans from here I…
My husband loves the jeans from here I have bought him a few pairs now and there always his favorite
29 november 2023
Omdöme utan inbjudan
Svar från Prè London
Thank you for your kind review!
Amazing quality but my purchase came…
Amazing quality but my purchase came in wrong size
14 november 2023
Omdöme utan inbjudan
Items in great quality came in good…
Items in great quality came in good time as it said and good pricing
13 november 2023
Omdöme utan inbjudan
Svar från Prè London
Thank you for the great review!
Svar från Prè London
Thank you for the great review!
Order came incorrect
Order came incorrect, item was sent back and I still haven’t received my refund.
The customer care team do not respond for 1-2 days !!
30 oktober 2023
Svar från Prè London
Hi Shane,
Thank you for your review.
I would just like to point out that our customer service team do not operate on weekends. As you emailed on a Saturday, we did respond to you on the next working day which was Monday via email.
We also informed you that we have not received the return and to check your tracking information.
We do apologies that you received the incorrect sized item, this is down to a factory error.
Regards
Prè CS Team.
Top brand
Second pair of jeans from this brand. Excellent fit and quality reasonably priced too.
29 september 2023
Omdöme utan inbjudan
Svar från Prè London
Thank you for the great review!
New to the brand
Really like this brand, first time i bought anything Prè, really good fitting shorts, shirt and jeans and feels really comfortable too.
25 september 2023
Omdöme utan inbjudan
Svar från Prè London
Thank you for the great review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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