I can’t download on my phone because it says I owe them n I don’t my camera been stop working it’s no way to get in contact with this company at all
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Seems to be a general gripe, l brought two of these cameras for part of my Home Security setup, being if Pensionable Age, it felt good to know l have things covered and it was free. Now, that has... Se mer
One star is too much. Company changed to kemo on my app and cancelled a fully paid subscription on my account and six months later still no resolution!
What a pile of rubbish. Can’t access any of the video without a subscription and since the latest update you can’t even accces the live doorbell video feed without a subscription also. Total rip off... Se mer
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They’ve started charging to use
Had my doorbell over a year and was really pleased as you could use it without a subscription but recently they’ve decided to start charging people. Will definitely be changing brand and chucking out the Aiwit one
Scam business that sells multiple-branded cameras
I have 6 cameras that use the Aiwit app to view live footage. Over the last few weeks, I have been unable to view the live feed. When I attempt to do so, an ad pops up requesting that I purchase an annual plan for data storage. Closing the ad brings me to a cyclic repeat of "live view" to the ad showing again. The cameras are useless now. I don't need storage or saved videos. I need live-view only. This is no longer an option. I have emailed twice over the last 2 weeks and have received zero responses. Keep in mind, Aiwit provides services for many different cameras and doorbells. Most of these devices are sold on Amazon. Many of the devices (after researching for several days) are differently branded cameras that are exactly the same (shape, size, color, and in some cases...even the logo).
didnt connect
didnt connect, after 10 attempts, with the knowlegde how it works. didnt connect to the app. dont buy this CRAP
Absolutely terrible
Absolutely terrible. Worked ok for 1st few days then Absolutely nothing, no live view, nothing UNLESS, of course, you subscribe which is just a total waste of money. Other companies offer everything for free like Hikvision. Quality cameras, lifetime free playback and recording. Why pay these rip off companies like Aiwit. Shocking. Oh and they don't respond to queries if you email them!!?? I mean, come on; you can't even see live view so what's the use in that. Oh the doorbell rings 🤣brilliant but I could have got one from B&Q for £1.99
Furthermore the only useful thing are the rechargeable batteries, so keep them to use elsewhere. You might think I'm joking here but this is absolutely all true so stay away from Aiwit.
Very disappointing experience.
Very disappointing experience.
I paid for the subscription but I still can’t use the service properly. The features that are supposed to be included simply don’t work, which defeats the whole purpose of paying.
What’s even more frustrating is the lack of customer support. I’ve tried contacting them multiple times and received no response. No acknowledgment, no solution, nothing.
If you’re considering this doorbell, be aware that if something goes wrong, you may be left on your own — even after paying for a subscription. I expected much better support and reliability.
great camera, forced fees
I bought this camera unit for the back of my shop only for available parking spaces. Worked fine for 12months then wanted me to upgrade the account for £35.99 a year. Which I thought was ridiculous because I don't want the play back features. However, you can create a new account with the same device to bypass this yearly fee and still carry on using the same device,.
Scammers
Scammers , forcing you now to pay , don't buy there products, SCAMMERS
Trap niet on deze oplichters deurbel…
Trap niet on deze oplichters deurbel mensen. Nu verplicht een proef abonnement voor 3 dagen te nemen anders kun je niets meer doen. Als je vergeet op te zeggen zit je er aan vast. Ik sloop hem eraf en koop een fatsoenlijke deurbel. Trouwens ook allemaal reclame tussendoor.
Scam
Scam Company
I only wanted a video doorbell. Nothing else. After a while advertising started crimping in. I couldn't even access my doorbell camera without watching an advert. Then after that was subscription. Mandatory subscription. Pay monthly. This is a con company. The mother company is called Eken. Chinese company. Avoid buying anything from this company.
I purchased 4 out door solar battery…
I purchased 4 out door solar battery security cameras, and for a short time all worked well until the app was upgraded and adverts were introduced I have not been able to use any camera due to an advert being placed across the screens for payment to Cloud Storeage which I do not want or can afford.
I tried my spare new awit camera and that will not connect.
I have contacted their Service Dept and all that I get back is to reconfirm all the problem issues from different personnel.
If AWIT got there act together and dealt promptly with Customers problems and ensured adverts did not interfere with screens it could be a good product, but until sorted I would advise Not to purchase any wi FI cameras from AWIT.
Scam
Scam, nonstop ad. Forced Subscriptions. Don’t let you use the camera if you don’t pay fee. Totally scam!!
I’ve had this video doorbell for around…
I’ve had this video doorbell for around 5 years and it wasnt the best back then but the service/app was free so couldn’t complain. Over the years it’s got progressively worse and now to the point it’s useless. App logs you out continuously, the doorbell takes about 45 seconds to give you a feed and by that time, there’s no point as the person who’s knocking could’ve left.
Now, I’ve come to go on my camera feed and it’s telling me that I need a subscription to view a live feed from own door! Don’t even bother the customer service, I sent them a question and it took them 3 months to respond to which the issue was resolved cos it was quicker to google it.
Furthermore, the quality isn’t great either, up close you’re talking decent HD but that’s on a good day, struggles to pick up anything of any detail around 10-15ft away.
Years ago I was recommending this as a cheap option, now, I’d stay clear.
Jarenlang de bel living needs gebruikt…
Jarenlang de bel living needs gebruikt zonder problemen en nu ineens word je verplicht een abonnement op de iCloud te nemen. Ik Begrijp ook de de firma living needs niet dat deze dat zomaar toestaat. Waardeloos 😭😭😭😭😭
Virkelig ringe firma
Virkelig ringe firma. Har haft kamera længe uden abonnement, hvor kamera kunne bruges, men ikke gemme optagelser. Nu har firmaet blokeret al brug uden abonnement. Kamera er kun til at smide væk.
Hold jer fra produktet, der er mange andre alternativer
Definitely filing in for the class…
Definitely filing in for the class action lawsuit coming against these people...complete scam company
Do NOT BUY from this company
Do NOT BUY from this company. After 2 1/2 years of using, They have blocked all access because I will NOT purchase cloud storage. They wil not answer any messages, very Unprofessional. If NO ONE BUYS THEIR PRODUCT MAYBE THEY WILL LEARN A A LESSON HERE.
Been using this Aiwit doorbell for over…
Been using this Aiwit doorbell for over four years without the need for a subscription but now the doorbell is pretty much useless. unless you pay the £35 a year for the subscription service which I won’t do I feel like I’m being blackmailed.
AIWIT has blocked the live view and is…
AIWIT has blocked the live view and is requested a cloud subscription to allow it again. this do not respect the rules of international trade. We have to take a public action and sue this company in courts. Amazon & Ebay should also take action against selling such company product and take the lead in filing a lawsuit against this company that does not respect international trade laws
What a scam!
Now I have to pay for a live feed....what a joke! What's next? I bought just for the live feed as I do not have a window in my current situation. Aiawit should reimburse everyone they scammed. ASAP.
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