Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I can’t download on my phone because it says I owe them n I don’t my camera been stop working it’s no way to get in contact with this company at all

Betygsatt 1 av 5 stjärnor

Seems to be a general gripe, l brought two of these cameras for part of my Home Security setup, being if Pensionable Age, it felt good to know l have things covered and it was free. Now, that has... Se mer

Betygsatt 1 av 5 stjärnor

One star is too much. Company changed to kemo on my app and cancelled a fully paid subscription on my account and six months later still no resolution!

Betygsatt 1 av 5 stjärnor

What a pile of rubbish. Can’t access any of the video without a subscription and since the latest update you can’t even accces the live doorbell video feed without a subscription also. Total rip off... Se mer

Företagsinformation


Kontaktuppgifter

1,2

Mycket dålig

TrustScore 1 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,2

Alla omdömen

(1 500)

140 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Customer service sucks

If I could I'd leave a negative star review, I purchased the 180 day cloud service 2 days later they charged me for the 365 day service that I didn't purchase wasn't even in the app, they refunded me the money for the 365 day service and canceled the service I bought now I'm out the money I paid for the device and the 180 cloud service long story short if it associated with Aiwit RUN!

1 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

When buying Aiwit from Amazon it was…

When buying Aiwit from Amazon it was working. Now can't see camera/ picture when someone ring the doorbell. This company is a piece of Sh-t and it's nothing coming from a foreign country. Now they want to charge for this. From Amazon order saye it's free and this junk.

10 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Subscriptions too much !

Horrible company, subscription ads all the time and now no camera access because ads are blocking camera, my camera now deemed worthless! Other companies out there without damn subscriptions !

27 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Deurbel verwijderd en nieuwe deurbel…

Deurbel verwijderd en nieuwe deurbel gekocht. Schandalig zoals je ineens niets meer aan je deurbel heb omdat je geen beelden meer terug kan kijken of je moet een abonnement nemen van bijna 100 euro per jaar op hun cloud. Dus nu maar een nieuwe gekocht waar je geen abonnement voor hoeft aan te schaffen en gewoon alles terug kan kijken. Echt waardeloos 😭😭

5 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Yes this company is a scam.

Yes this company is a scam.. And if you can't see live feeds because they want you to pay for a stupid subscription.. Go and do in to the app, start a chat. Cuss them out like I did. And immediately, they freed up my live view, and I can use anytime I want.Now all I had to do was cuss out.And I was not nice.

22 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased AIWIT door bell because

I purchased AIWIT door bell because, there was no mandatory requirement for subscription unless you needed a cloud access for the vido clips. However its not the case only few weeks down the line, it requested a subscription. Its useless unless you pay £35 annual contribution. Miss sold.

1 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bought 2 cameras and nowhere did it say…

Bought 2 cameras and nowhere did it say I would have to subscribe. What's worst is they expect $29.95 monthly per camera! I refuse to pay and what's worst is they won't let me view anything anymore. I will get something else to cover my areas and destroy these since now they are worthless!

19 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Free service is blocked, zero customer service!

Yep I’m seeing all the people having the same issue! I also had a great experience at first, then some random ads started to pop up on my feed, and after couple of days ago I noticed I don’t receive notifications from my door camera anymore. Checking the app I realized that my free service is now blocked and asking me to pay for subscription. I emailed their customer service twice but of course no response!

11 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A scam to get you to take out a subscription

Quite pleased for a couple of months then couldn’t view camera unless I got a subscription which I didn’t want.
Contacted them several times but no response so clearly it’s a scam I shall be asking the seller for refund although I won’t get cost of the batteries back ‘cos they’re very good.

17 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would have put 0 if possible.....

I would have put 0 if possible selling an item as "lifetime storage free" then stopping you viewing your playback unless you watch 240 secs of adverts i could deal with but now its totally subscription based! You cannot view anything live or recorded unless you subscribe. I have deleted my account and looking for alternatives as I write this.
Tapo seems like an ok alternative but I'm still looking into it.

9 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Aiwit doorbell experience/ What Y'all Gone Do about this?

Let me start by speaking first, Hello my name is Dilek and I would like to speak about my experience with the Aiwit doorbell camera , so far I managed to purchase 2 in the same year, my experience is the video part of the camera doesn't work properly and this is with a subscription, seems to me when packages show up at my door or trash or paper shows up in my yard, the video part of the device doesn't display how the items got there, but this isn't aways, but it has being on for a while, on and off, like a car just fell out the sky and ended up in my drive way video doesn't even show who got out the vehicle, it's just there, or which way they went, my subscription just expired January, 2026 and out of nowhere I'm unable to have a view of anything that's going on on the outside of my surroundings through the lens of my doorbell camera, I purchased both device in 2025. Now, I know, I don't need a subscription to have a clear view through the lens of my doorbell camera, But really would like to know what's going on, I feel like I'm being scammed into purchasing a subscription just to be able to have a view through my camera lens, and I hope I'm wrong, I gave the subscription option a chance and I didn't get services rendered to me as I was supposed to, so I'm very reluctant not into not purchase another subscription, and another thing, Aiwit or who ever is the responsible parties for these door bell camera device, needs to allow the customer a contact number that works or something, on a more professional level, which would allow consumers to know, you the people who speak on behave of this company is not trying to stiff or get over on the consumers who have purchased this product or beat them into a subscription, which the system is not applying fulling to, as it should. I've spoken to many people, through the aiwit app chat line and I haven't receive any feed back concerning this issue, and that's sad your company has offered the people a window to view their surroundings and you hit the switch and stop the view on the camera lens because the subscription hasn't been renewed, If that's not true, that's what its looking like.We know the subscription is not free but we should still have access to view through the lens of the camera, since we have purchased the product, which is supposed to be accessible to product holders. I would like to know what y'all planning on doing to fixing this problem?

15 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very scammy

Very scammy. Forces you to buy cloud storage even for just activating the camera (not recorded video).
Zero customer service. Just don’t buy them. Very frustrating experience.

13 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

It worked Perfect for a Year NOW i…

It worked Perfect for a Year NOW i can't access my Camera Because AIWIT Are FORCING ME to Subscribe to some Cloud Service ..I DON'T WANT IT but you can't Cancel it So your Access to your Camera IS BLOCKED ?

12 februari 2026
Omdöme utan inbjudan

Är det här ditt företag?

Registrera din profil för att få tillgång till våra kostnadsfria företagsverktyg, och kom närmare dina kunder.

Skapa ett konto gratis

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer