Airparks Omdömen 

5 853
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Always excellent but only reason couldn’t give 5 stars this time was whoever moved our car used our electric seat heaters and left them on. Nobody should touch any of these systems.

Betygsatt 5 av 5 stjärnor

We’ve used this service many times and it’s always very good. Don’t ever worry about the car and where it is. I’ve recently got a new car and can see it did not leave where I left it until it was read... Se mer

Betygsatt 5 av 5 stjärnor

This was my first time using Airparks and I found it a really positive experience. I did the drop and go service and just drove to reception and left my key and hoped on the bus. It was a short drive... Se mer

Betygsatt 5 av 5 stjärnor

Easy to use not so easy to find when you actually get to Manchester Airport, and quite a distance when you pick your car up when you arrive home. Not really sure it should be advertised as meet and gr... Se mer

Företagsinformation


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(5 853)

643 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

“Drop and Go” Luton

The “Drop and Go” system works reasonably well provided, of course, that you know exactly when you are arriving and departing. If you happen to know when you are leaving but, rather inconveniently, don’t know precisely when you will be returning, the system becomes considerably less impressive.

I needed to change my return date because I was able to come back earlier than expected. I duly went online via the Holiday Extras app, which is associated with the Airparks brand, and selected the “Return Early” option. This helpfully instructed me to telephone a number, which I did, from abroad, naturally.

After patiently listening to the entire menu of options, I was eventually advised by the AI robot to go directly to the website. At which point, having performed its final act of helpfulness, it promptly hung up.

I eventually managed to submit somewhere the details of my new flight online. Unfortunately, I received absolutely no confirmation, acknowledgement or indication that the request had actually been received or, indeed, that anyone at the company ever reads these submissions. I didn't know whether I could pick my car up earlier or not.

An impressively efficient system, provided nothing changes. The moment you need to make a simple amendment, however, you are apparently on your own.

I’m sure it works wonderfully in theory. Personally, I’ll be taking my chances elsewhere next time.

19 september 2026
Omdöme utan inbjudan
Logotyp för Airparks

Svar från Airparks

Good Morning Greg,

Thank you so much for taking the time to share your feedback – we’re really sorry to hear that you were disappointed.

We always want our customers to have a smooth and enjoyable journey with us, so it’s upsetting to learn that we didn’t meet that standard this time. Please know that we take all complaints seriously and regularly review our suppliers to help ensure a better experience for all our customers. Your comments have already been shared with the relevant team.

To help us investigate further, click here to discuss your complaint - Head to the Fix My Hassle page - https://www.holidayextras.com/feedback-raise-an-issue.html

Warm regards,
The Holiday Extras Team

Betygsatt 4 av 5 stjärnor

Ok but not as great as they’d have you think!

Drop off is super easy. Park the car, check your key in, get on the bus. Collection was a bit less fun. It was 1am and everyone was tired, the bus seems to take ages to come, had no air con and all the windows were shut. Two hour flight from Alicante and felt fine, 10 minute journey on the bus and felt pretty sick at the end of it. Additionally, the car was shoehorned into a space with another car close behind it and it took several goes to get it out in the pitch darkness. It was the same last time we used Airparks, departure is way more pleasant than return. Still the most convenient option for Luton for us but ‘could do better’.

18 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is the 3rd effort to send this…

This is the 3rd effort to send this email without losing it all. The driver put us off the bus at the balhi hotel. This was not our destination. We knew from a previous booking in June 2026 where to get off and where to be picked up. The pickup was 50 minutes late. This I believe is dowe to the person who accepted the booking and payment.

7 september 2026
Omdöme utan inbjudan
Logotyp för Airparks

Svar från Airparks

Good Morning Kieran,

Thank you so much for taking the time to share your feedback – we’re really sorry to hear that you were disappointed.

We always want our customers to have a smooth and enjoyable journey with us, so it’s upsetting to learn that we didn’t meet that standard this time. Please know that we take all complaints seriously and regularly review our suppliers to help ensure a better experience for all our customers. Your comments have already been shared with the relevant team.

To help us investigate further, click here to discuss your complaint - Head to the Fix My Hassle page - https://www.holidayextras.com/feedback-raise-an-issue.html

Warm regards,

The Holiday Extras Team

Betygsatt 5 av 5 stjärnor

Mid Stay 1 East Midlands Airport

Straightforward online booking process. Good directions to parking site. No problems at barrier on entry or exit. Plenty of available parking. 6 minute walk to Departures and Arrivals.

13 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing Service

Amazing Service, from start to finish, really lovely lady who picked us up from the Airport last night. I highly recommend, this company, no stress, really easy, and very reliable

18 september 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Easy to book and plenty of space…

Easy to book and plenty of space available and close to airport.
Only one small downside is the surface of the car park. If all the area could be tarmacadamed it would make wheeling suitcases easier.

7 september 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Convenient

Easy to book, easy to get to and regular services to and from the airport. Helpful and friendly staff. Perhaps a little expensive for self parking but hey ho!

16 september 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Easy to enter car park

Easy to enter car park, but when leaving stuck behind other cars having difficulty exiting, stuck behind for 25 minutes, when our turn we exited straight away.

15 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing experience!

Wow, I’ve never parked so easily. Birmingham Airport Airparks Express. This car park is easy to find, best follow “what3words” and then pin on Apple/Google maps as it takes you straight to the carpark entrance. The staff on the gate are welcoming and efficient. Got directed to pull up behind the “Follow me car” once I was given my ticket and the barrier is lifted. Again, friendly staff welcome you and instruct you to follow the car and they will find you your space. Once you have parked up and gotten sorted you can make your way to any bus stop and just a short wait for one of the shuttle buses then just a 3 minute ride to the Airport terminal. Location is perfect!
The bus driver will tell you which bus stop to arrive back at once you have enjoyed your holiday. Be sure to keep your ticket that is issued to you on your arrival at the carpark as you will need to show it for your journey back.
I only used them to pick up family from their holiday but hands down beats the drop-off and the extortionate prices!! Will definitely use them again to both holiday and to collect family. 😊

16 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Airparks Luton

The process of handing in the keys and retrieving them was straightforward. The transfer bus was waiting when I arrived and came after a short time on my return.

30 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We found the carpark with ease M&J.. Northampton.

We found the carpark with ease, well signed 👏. Advised where to park, and the bus was close to us. Easy to recall our pick up.. Ebay 😆. When we returned to my Honda CR-V.. she was flat 🤔.. (New battery) possible me. We Advised the site office-within 5/10 minutes a guy came with a starter pack on wheels 🛞 😀 Exultant service 😀 so we where on our way. We would use Airparks again... (I parked my own car & kept my keys) the transfer time is around 15 minutes by bus... which is fine 🙂 (You can't Walk-it would be unsafe as your out on the open road and it's too fare!)
Felt very secure at the carpark, not so much lighting, but lots of cameras...

14 september 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer