Thank you Paul for your support with researching new quotes for me to switch to. The current health provider is charging an astronomical renewal quote which I am unable to maintain. I appreciate ho... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've spoken to Mark Todd, he was really professional, helpful and kind. Although Active Quote didn't provide the type of international insurance I needed, Mark went above and beyond to help explain th... Se mer
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Spoke to Mr Hamse Mahamed concerning health insurance. He gave concise, easy to understand advice , was polite and friendly . I fully agreed with his understanding of why I should retain my existing... Se mer
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I have used Active Quote for a number of years as they are efficient and research health insurance companies well , seeking out competitive premiums. My broker, Adel was attentive and listened to my n... Se mer
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Företagsinformation
Skrivet av företaget
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Kontaktuppgifter
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Storbritannien
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent!
Very efficient and knowledgeable service.
Nice personable agent to deal with.
27 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Jonathan,
We've received your review and are pleased your recent experience was a positive one. Thank you for sharing this with us.
Tracy
Great service from Bryony...
We've had health insurance brokered via Active Quote for a couple of years now. However, we've had to cancel it because we have an ageing French Bulldog who now needs about £300 of drugs per month.
Today I spoke with Bryony at Active Quote regarding the cancellation.
I wish all calls with companies went as well as this one.
Bryony was completely understanding of our situation and showed a genuine and honest level of interest and empathy regarding our dogs health.
It's rare these days that you get that level of understanding when you deal with any company, so this was a refreshing change.
There was no pressure put on to me to continue with health insurance or to try to find a cheaper quote. Bryony simply exhibited compassion and genuine concern for our dogs well-being.
Thank you Bryony. Your caring attitude really made a positive difference to my day and for that I'm very grateful.
I hope whoever reads and responds to these reviews will be able to feedback this review directly to Bryony so she is aware that she made a positive difference to someone's life today.
29 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Jeff,
Thank you for your review. I feel like a very proud mother reading this as Bryony is one of my team members, and I've already fed this back to her. Here at ActiveQuote we take a lot of pride in delivering great customer service, and a big part of that is showing compassion. Bryony is a big animal lover herself, and I know that she would have meant every word. Just yesterday I was on a team's call with her, and she was holding her cat, who is poorly (but getting better). We understand that everyone has priorities, and your dog in currently yours. Both Bryony and I hope your dog gets the treatment he/she needs and recovers well. We thank you for taking the call from Bryony and for sharing your positive experience with us.
All the best!
Tracy
On the ball
Activequote were very patient in dealing with my insurance quote and worked hard to get me the best deal.
28 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Tom,
We are delighted to hear that your recent experience while dealing with us here at ActiveQuote was a positive one, and where the adviser in question was very patient. We thank you for allowing us to help you this year and for sharing your experience with us.
Tracy
Owen was very friendly and helpful
Owen was very friendly and helpful on our call to explore quotes for Income Protection. They're very patient and understanding with any questions I had. Would definitely recommend!
27 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Jay,
We are very pleased to hear that your recent experience while dealing with Owen was a positive one, and one that would lead you to recommending us to others. This is always a good sign of great customer service. We thank you for allowing Owen to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
Honest
Honest, direct and helpful. Also did exactly what she said she would and on time.
27 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Kit,
Delivering great customer service is what we do best, and we are pleased you got to experience this for yourself via Jess while dealing with your Health Insurance renewal. We thank you for allowing us to help you and for sharing your experience with us and for others to read.
Tracy
Excellent service
Excellent friendly service with a knowledgeable team member. Cairan was extremely helpful and was able to get me new quotes to bring my monthly payment down considerably.
27 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon Jackie,
We've received your review and are thrilled to hear that Ciaran more than managed your expectations and delivered a service we can be proud of. Thank you for sharing this with us.
Tracy
Everything was explained clearly and I…
Everything was explained clearly and I never felt rushed to make a decision. Great customer service.
27 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon,
We've received your review and are very pleased to hear that the adviser you dealt with explained everything clearly and at no point did you feel rushed into making a decision. This to us is customer service at its best and as it should be. Thank you for sharing this with us.
Tracy
James Crocker has been providing the…
James Crocker has been providing the best advice for me for years in respect private healthcare renewal - I would 100% recommend him and Active Quote
24 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon Mark,
As a returning customer we are pleased to hear that you continue to receive great customer service from James. We thank you for allowing James to help you again this year and for sharing your positive experience with us and for others to read. We appreciate you taking the time to do so, as does James.
Tracy
My whole experience was made by the…
My whole experience was made by the consultant, Mark Todd. He was outstanding and made my choice very easy. Not only was he outstanding on the call, he followed up by email and another call later in the day. Superb experience.
25 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Jim,
We are thrilled to hear that your recent experience while dealing with Mark was a superb one, and that with his support, it made making your choice very easy. We thank you for reaching out and allowing Mark to help you in your search for the right Health Insurance policy and for sharing this experience with us and for others to read.
Tracy
Alex Seaton 5 Stars
Alex Seaton was amazing, very informative / professional and completely transparent… Would highly recommend.
25 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Sam,
We've received your review and are delighted to hear that after using our services and dealing with Alex you would recommend our services to others. This shows we have advisers who care and that we do things right. We thank you for allowing Alex to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
Very friendly and took time in ensuring…
Very friendly and took time in ensuring cover was for our needs
22 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon Victoria,
We are delighted to hear that you found our adviser to be very friendly and who took the time ensuring the cover suited your needs. This to us is customer service at its best but as it should be. Thank you for sharing your experience with us.
Tracy
Great advice and not rushed.
Great advice and not rushed.
Second time I've used them and zero spam afterwards, which is rare!
I spoke with Princess and Andrew. Both very helpful.
21 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon Mike,
We would like to take this opportunity to thank you for taking the time to leave Princess and Andrew a review and are thrilled to hear that with the help of them both, your experience with us was a positive one. Customer service at its best!
Tracy
Good service
Andrew was very helpful in explaining all the cover details and ensured that what we have met our needs as a family. He wasn't very pushy and he answered all my questions patiently. He got us a good rate as I checked with the insurer directly and we would have been charged a higher rate if we went direct. Overall good service.
21 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning,
Delivering high levels of customer service is what we strive for and ensuring the customer leaves us with the right policy is our number one priority. We thank you for allowing Andrew to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
I was called multiple times for no…
I was called multiple times for no reason other than to sell me other things, under the guise of it being necessary to complete the quote. I stopped picking up and then the order was submitted even though I asked for it to not be!
21 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Lauren,
We are saddened to read that your recent experience was not a positive one. I have spoken to the adviser in question who explained that he had emailed you and confirmed that he'd only made one call and that you may have got is mixed up with another broker but confirmed that he would have your application cancelled as requested.
Tracy
Clear concise information from a…
Clear concise information from a pleasant rep
21 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Anne,
We've received your review and are pleased you found our adviser to be clear and concise with the information provided. Thank you for sharing this with us.
Tracy
Excellent Service
The service I receive from this company is always excellent and I am very happy once again with my annual quote for Health Insurance. They always call me and take my individual needs into account.
20 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon,
As a returning customer we are thrilled to have been able to help you with your renewal and find you a policy that suits your current needs. Thank you for sharing your experience with us.
Tracy
Efficient and prompt service…
Efficient and prompt service encompassing helpful and appropriate advice.
21 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon David,
We are delighted to hear that you found us to deliver an efficient and prompt service that encompassed helpful and appropriate advice. This to us is something we strive to achieve and are pleased to offer. We thank you for allowing us to help you with your renewal and for sharing your experience with us.
Tracy
Money Supermarket app
I was put in touch with this company via Money Supermarket app. They phoned me promptly the next day and I spoke to to someone who then passed my call onto someone I think called Jo. He kept me on the phone asking questions and explaining different aspects of private health insurance for nearly one hour. He promised to email info through to me to review and then arranged a followup call for yesterday. I have received neither. A complete waste of my time and I would request they delete all information they have taken for me as doubt they integrity.
13 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Dawn,
We are saddened to hear that your recent experience with us here at ActiveQuote was a negative one. This is not the service we aim to provide and as such would like to ask you for more details regarding it. We have tried contacting you this morning but were unable to make contact. We've also sent you an email; therefore, we would kindly ask that you reply to that email as we would like to put things right.
Kind regards,
Tracy
Howard was great and very helpful
Howard was great and very helpful. He answered all my questions.
20 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning,
We've received your review and are pleased to hear that you found our adviser Howard very helpful. Thank you for sharing this with us.
Tracy
Excellent service, Very Happy with Advice Provided
Our advisor Mark Todd was Extremely Helpful & Knowledgable, and was prepared to go into detail on any questions Asked, very Professional, would Highly recommend.
16 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Andy,
We've received your review and are delighted to hear that Mark more than managed your expectations and delivered a service we can be proud of. Thank you for sharing this with us.
Tracy
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.