Thank you Paul for your support with researching new quotes for me to switch to. The current health provider is charging an astronomical renewal quote which I am unable to maintain. I appreciate ho... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've spoken to Mark Todd, he was really professional, helpful and kind. Although Active Quote didn't provide the type of international insurance I needed, Mark went above and beyond to help explain th... Se mer
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Spoke to Mr Hamse Mahamed concerning health insurance. He gave concise, easy to understand advice , was polite and friendly . I fully agreed with his understanding of why I should retain my existing... Se mer
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I have used Active Quote for a number of years as they are efficient and research health insurance companies well , seeking out competitive premiums. My broker, Adel was attentive and listened to my n... Se mer
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Företagsinformation
Skrivet av företaget
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Kontaktuppgifter
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Storbritannien
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lizzy Ware
Lizzy Ware our renewal consultant did an excellent market research, resulting in her recommending remaining with Bupa. She then proceeded to arrange a discount with that supplier. Great job!
13 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon Peter,
We've received your review and are very pleased to hear that your recent experience while dealing with Lizzy was a positive one where she managed to secure a discount. We thank you for allowing us to help you this year and for sharing your experience with us.
Tracy
Louise was friendly and efficient and…
Louise was friendly and efficient and got everything sorted. What's not to love?
14 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon Fergus,
We are pleased to hear that your recent experience while dealing with Louise was a positive one. A friendly and efficient service is something we strive to achieve with all who reach out to use our services, so we thank you for allowing us to help you and for sharing your experience with us and for others to read.
Tracy
Intrusive
Intrusive. I was looking at money supermarket website and these people phoned me while I was looking.
Lovely lady but absolutely awful intrusiveness. I am stuck for words.
14 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon Zoe,
I would like to take this opportunity to apologise for the quick phone call regarding your online enquiry. Our prompt approach is to ensure you only purchase what's right and only made when a choice has been made but understand that people need time to digest the options provided. I will be sure to pass your feedback on. Thank you for taking the time to share your experience with us.
Tracy
Intrusive.
Intrusive.
Just out of curiosity I investigated health insurance on Money Supermarket and have been absolutely harassed by this lot ever since. Just on principle now I will not deal with them. They must be absolutely desperate for business as they are calling me regularly from many different numbers.
12 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon Mr Lee,
We work with Money Super Market and have an agreement with them to make a certain number of attempts to get in touch to discuss your query. We see this as responsible as the Health Insurance market can be very complicated. We offer free and impartial advice to ensure what you purchase is right for your wants and needs and would hate for you to purchase something online and then later find that you cannot claim for something because you were not aware, or that it was not clear. We are simply trying to ensure you only purchase what you need and nothing more.
We apologise that you feel harassed as that is not our intention.
If you can provide me with your Opportunity Reference, I can have your contact number removed from our dialing system.
Tracy
Outstanding Service from Aiysha
Outstanding Service from Aiysha – Clear, Concise, and Great Value!
I had a fantastic experience working with Aiysha at Active Quote while looking for competitive health insurance. From the very beginning, she was incredibly attentive and actually listened to what I needed.
She recommended Bupa, and I couldn’t be happier with the choice. Aisha’s answers to my questions and her explanations of the policy details were absolutely on point—clear, concise, and easy to understand. She made the whole process feel seamless and managed to secure a great price for me.
If you’re looking for someone who is knowledgeable and genuinely helpful, I highly recommend asking for Active Quote Thank you for the brilliant service!
8 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good afternoon Helen,
We would like to take this opportunity to thank you for leaving Aiysha this glowing review. Your review clearly defines what it is we do here at ActiveQuote and that we have advisers who care. It's our intention to provide you with the information needed to make an informed decision and for you to leave us feeling confident in the choice made, which from the sounds of it, is exactly what happened. We thank you for allowing Aiysha to help you in your search for the right Health Insurance policy and for sharing your experience with us and for others to read.
Tracy
Never knowingly disappoints!
As ever, James came up trumps for me and negotiated a better deal than I was offered at first. This is such a great company and he is a fantastic employee, as he really knows his customers and what to/what not to suggest. I use Active Quote every year and have never been disappointed with their service. Thank you to James, absolutely recommended.
11 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Mrs John,
We would like to take this opportunity to thank you for allowing us to help you again this year with your Health Insurance renewal and for sharing yet another positive experience while dealing with James. Your feedback means the world to us.
Tracy
Consistently good experience, year on year
Ethan has helped me out a few times now with health insurance, over a few years. He always follows through with emails and phone calls, and listens carefully to our needs so that we receive a tailored product with the best value.
11 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Peter,
As a returning customer it is great to hear that you continue to receive great customer service while dealing with your Health Insurance renewal. This shows we have advisers who care and who are always looking out for their customers best interests. We thank you once again for allowing Ethan to help you this year and for taking the time to share your positive experience with us.
Tracy
Helpful, patient and supportive
James was helpful, patient, supportive and concerned to ensure that my needs were fully covered at the best possible prices, as he is every year when it comes to insurance renewal.
6 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Erik,
We are delighted to hear that your recent experience while dealing with James was a positive one where you felt looked after. This to us is a key part of the service to strive to deliver on every occasion. We thank you for allowing James to help you with your Health Insurance renewal and for sharing your experience with us.
Tracy
Leon Donnelly was super as have all…
Leon Donnelly was super as have all staff I have interacted with at Active Quote. Genuinely great service and expertise by Leon helped me get the right cover for the 3rd year in a row at a super premium.
7 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Marco,
We are thrilled to hear that as a returning customer you continue to receive excellent customer service, this time from Leon, who takes a lot of pride in the service he delivers to his customers. We thank you for taking the time to share this experience with us and for others to read.
Tracy
Efficient and Professional
I was prompted to re evaluate my medical cover with a phone call. Ciaran was polite and made no fuss.
He simply and quickly re quoted which offered me a annual saving, but also highlighted succinctly the benefits of the new cover. In 17 minutes he had compared the quotes and cover and ended the call.
7 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Christine,
Ensuring you have the best policy for your needs is important to us, therefore those customers who allow us to review their options allows us to do just that. Circumstances change, as do offers, so it's always a good idea to see what's available. We thank you for allowing Ciaran to help you with your Health Insurance renewal and for sharing your experience with us.
Tracy
Madi was fantastic looked for the best…
Madi was fantastic looked for the best deal for me, very polite and courteous. It was a pleasure dealing with Madi
6 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Neil,
We are delighted to hear that Madi delivered a service we can be proud of and that you were pleased with. Thank you for sharing this with us.
Tracy
Paul Martin Is a Star
Paul, the agent was very knowledgeable about the products and was able to clearly explain all the options and how they would relate to my personal circumstances allowing me to choose the correct policy to meet my needs
7 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Chris,
We've received your review for Paul and are delighted to hear that with his help and guidance you were able to make an informed decision regarding which Health Insurance policy was best for your needs. This to us is customer service at its best and as it should be. Thank you for sharing this with us.
Tracy
Not as Good as usual
I have used Active Quote for a number of years and have usually been very pleased. This year I found them to be very brusque, lacking in empathy and did not visibly work on any options. Their advice to "stay with my current insurer" was not convincing or well justified. (Ref AQ-Ref-FVGDPJ)
6 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Steven,
We are saddened to hear that your recent experience did not match that of your previous interactions with us here at ActiveQuote. This is not the service we aim to deliver and as such would like it if you were to share with us a little more detail so that we can look into what happened. For us to do this we will need your Opportunity Reference or postcode. I look forward to your reply.
Kind regards,
Tracy
Absolutely do not give this company your data!
They hide deep within their TOC that they'll provide your data to their partners. No you cannot opt out. No, asking them to delete your data won't help, they don't care. It doesn't matter if you take out a policy immediately, you'll still be getting multiple calls a day for weeks after.
Possibly one of the scummiest companies I've ever seen online for this. For context, in nine working days I've had 23 calls, and that's after I block the numbers as they call me. It's borderline harassment and I'm genuinely considering cancelling the otherwise fine policy with an absolutely faultless third party just so I can go through ICO for a full data delete.
6 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Coda,
While we appreciate all reviews, we feel your review does not accurately reflect the actions taken and recorded on our systems here at ActiveQuote.
Our records show that a total of seven calls were made between the 15th and 17th, which leads us to believe that multiple enquiries may have been submitted, resulting in the additional calls you received.
I have also been informed that our Head of Compliance has contacted you directly via email regarding your data deletion request and would be more than happy to discuss any further concerns with you by phone.
Kind regards,
ActiveQuote
Excellent service from the very…
Excellent service from the very friendly and knowledgeable James Crocker. He made the task of sorting my insurance a pleasure rather than a chore. Much appreciated.
6 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning,
We've received your review and are delighted to hear that James delivered a service we can be very proud of. We thank you for allowing James to help you with your Health Insurance renewal and for sharing your experience with us.
Tracy
Very clear explanation of what the…
Very clear explanation of what the package included and amended the package to suit my needs. Clear and friendly communication. Thank you
4 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Susan,
We've received your review and are very pleased to hear that your recent experience was a positive one that was worthy of a review.
Tracy
Finding the right health insurance
Buying health insurance is hard with such a wide range of plans on offer with greatly different structure and cover offered. My own unusual circumstances also mean navigating jargon to filter the relevant plans is non trivial.
Howard Howells at ActiveQuote was very helpful in analysing my position and requirements and guiding me to a suitable policy. Much appreciated.
2 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Ted,
We are thrilled to hear that your recent experience while dealing with us here at ActiveQuote, in particular with Howard was a positive one where you felt looked after. Howard is one of our most experienced Health Insurance advisers, so you were in very safe hands. Howard also, as you found out for yourself takes a lot of pride in making sure you have all the information required to make an informed decision. This to us is customer service at its best but as it should be. We thank you for allowing Howard to help you in your search for the right Health Insurance and for sharing your experience with us.
Tracy
The member of staff who attended to me…
The member of staff who attended to me was really friendly and didn’t have a problem explaining the things I didn’t understand
1 maj 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Rachael,
We've received your review and are pleased to hear that your recent experience was a positive one where you felt looked after. We thank you for sharing this experience with us.
Tracy
Finley was extremely helpful from my…
Finley was extremely helpful from my first query to helping set up the insurance for my partner. Nothing was too much trouble. He explained everything clearly. Even ringing us back when we emailed a question to him. Very thorough and proactive. Calling us at a time convienent for us. Thank you.
30 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Hayley,
We are pleased to hear that Finley more than managed your expectations during your recent interaction with us. Here at ActiveQuote we pride ourselves on delivering great customer service, which starts with advisers who are knowledgeable and who care. This to us is customer service at its best and as it should be. We thank you for allowing Finley to help you in your search for the right protection policy and for sharing your experience with us.
Tracy
Have been using Active Quote for three…
Have been using Active Quote for three years now and they have been fantastic. Each year before renewal of our joint policy they are in touch and search for the best premium that is like for like or better! This year Adel was excellent and got us a great deal with Bupa.
Such a pleasant and professional company that I would highly recommend.
30 april 2026
Omdöme utan inbjudan
Svar från ActiveQuote Ltd
Good morning Mazhar,
As a returning customer we are very pleased to hear that you continue to receive great customer service, this time that coming from Adel. We thank you for allowing us to help you again this year and for sharing your positive experience with us.
Tracy
Detta är Trustpilot
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