AceThinker Omdömen 

297
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Not only a great program, but also excellent customer service. I've been usuing Aqua Clip for a few months now and had problems moving to my new laptop. Customer service resolved this in a few hours... Se mer

Betygsatt 5 av 5 stjärnor

I've been looking for a replacement for Adobe Acrobat and read about AcePDF Editor. I downloaded it on a Monday and ran it through its paces. By Thursday, I was buying a lifetime license. I had one pr... Se mer

Betygsatt 5 av 5 stjärnor

I paid for a lifetime license almost 10 years ago, but had not used the product in several years since. I was about to have a webinar that I wanted to record so I pulled out the p;d product and it no... Se mer

Betygsatt 4 av 5 stjärnor

My previous version had expired due to Mac no longer supporting Intel apps. I reached out to support for assistance. Within minutes I received a link to the newest version. I uninstalled previous v... Se mer

Företagsinformation

  1. Programvaruföretag
  2. Programvarubutik
  3. Programvaruförsäljare

Skrivet av företaget

AceThinker provides practical digital tools designed to make everyday creative and productivity tasks easier. Our products cover screen recording, multimedia editing and conversion, PDF management, online utilities, and a growing range of AI-powered tools for creating, editing, and working with images, videos, audio, and documents. We serve individuals, students, content creators, educators, and businesses around the world. Some of our tools work directly in the browser for quick access, while others are available as desktop applications for users who need more advanced features and greater control over their work. Our goal is to make useful technology accessible without unnecessary complexity. We continually improve our products based on changes in technology, customer needs, and feedback from real users. As our platform develops, we are bringing more of these capabilities together into a simpler and more connected experience. Customer support is an important part of our service. If you experience a problem with installation, activation, product use, billing, or an online tool, our support team will review the issue and help find an appropriate solution. We also assist customers who need to reactivate eligible software after reinstalling a program or changing computers. We value honest customer feedback because it helps us identify problems, improve our products, and provide clearer information to future customers. Whether your experience has been positive or you believe something needs improvement, we welcome your review and the opportunity to respond.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

297 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(297)

70 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have lifetime license of Aqua Clip

I have lifetime license of Aqua Clip. My license did not work when I reinstalled Aua Clip in my laptop after formatting it. When requested via email to send me new license key, I received new license key within an hour. Thanks to AceThinker team for supporting me.
This software is really excellent to download videos, movies and educational videos from many streaming platforms. I suggest to AceThinker team to add more streaming platforms such as JioHotstar (Formally known as Disney+Hotstar), Netflix, AppleTV and Airtell Extream Play.

19 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I just bought Ace PDF Pro

I just bought Ace PDF Pro, so I don't have much to say about the product yet. I'll resubmit my honest opinion after I've used it for awhile.

But service is top notch. I had an issue with reinstallation and they responded very quickly with no hassle. I look forward to using their product.

18 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great support system

Great support system. I got into some trouble after updating to Sequoia and the problem was solved within minutes.

22 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tried this program, but

Tried this program, but got a black screen. No energy to try it further.

26 december 2024
Omdöme utan inbjudan
Logotyp för AceThinker

Svar från AceThinker

Hi, we have no clue about the software you're using, because you haven't revealed any related information in your message. But if you meant screen recorder, the reason is that sites like Netflix have encrypted all video streams to prevent them from being recorded/downloaded. You can have a simple test on our app by recording YouTube or other common video sites; then you'll see the recording is going well.

It's not a problem with our app, but the restriction from Netflix, Hulu, Amazon Prime, etc. Sorry that no software in the market allows you to overcome this. If you need more assitance, please contact our support team, we haven't received any enquiry from you yet.

Betygsatt 5 av 5 stjärnor

Partnership and much more than selling

My name is Pedro, it's been a few years since I bought my first product. The quality and ease of use of the Logo product translated into a sequence of other digital products, of different usefulness but unchanged quality. But in fact, the company's biggest difference is in post-sales customer support, which in most cases does not follow the same commitment prior to selling and paying for the product. Acethinker, in some way, seems to consider the post-purchase customer as part of the company, given the ease of contacting the company, added to the agility, attention and efficiency, which in my case translate into 100% of demands always being resolved within a range of Such a brief time, sometimes I would say immediate. It was in this extremely trustworthy environment that today I consider there to be a partnership whose striking difference and trust go far beyond a simple customer-product-company purchasing relationship. Congratulations, not as a compliment, but as recognition, speak for me.

22 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Only works about 50% of time no matter…

Only works about 50% of time no matter what settings you use. Also, support is non-existent. You get what you pay for.

16 november 2024
Omdöme utan inbjudan
Logotyp för AceThinker

Svar från AceThinker

We would like to emphasize that we provide round-the-clock support, and our contact form is easily accessible on our website. While we are currently unaware of the specific software you are using or the exact issue you have encountered, we encourage you to reach out to our team via the contact form. Rest assured, our team will respond promptly with practical and effective solutions.

Our software products are known for their stable performance, as reflected in the positive feedback from users on this platform. By providing the necessary details about your concern, we will be more than happy to assist you and ensure your issue is resolved swiftly.

Betygsatt 5 av 5 stjärnor

Problem reinstalling... FIXED FAST

I had a problem reinstalling my lifetime license product on 2 PCs.
I whipped off an email (to the other side of the world from Australia).
Next morning, there were the instructions, clear as water, accurate as a pin-like mark that doesn't start with "pri%%" but happens when a pin is jammed into something (I'm making up analogies here, but the instructions were clear and precise).
Everything's fixed. I wish every tech support desk was this responsive!

20 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

great support

too early to rate the software itself,
but their support responded amazingly fast
when i had problems with the registration key.

that's how support should be!

20 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Recommend AquaTunes - easy to use - fantastic and very quick customer service...!!

I downloaded the AquaTune Lifetime so I could use on two devices. It worked fine on first device but would not activate on second device. I messaged Ace Thinker and within a few hours got a message from Jim with another activation code for second device, which worked a treat. I will be recommending AquaTunes to others as it is easy to use and becsuse of the fantastic and very quick customer service. Thank you Jim..!! 👍🙏

10 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good service

I bought music keeper from ace thinker 2 years ago. Yesterday I couldn't download music anymore and sent a message to AceThinker. I got a quick message from Jim, I had to delete my music keeper and he sent me a new link. Aqua tune. I installed it and entered my new code and was able to download my music again. Very good service and fast, worthy of 5 stars, thanks Jim.

25 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best software and customer service!

The best software and the most customer-friendly customer service.
Today I had a problem registering the software and sent an email asking for help.

Within 15 minutes I received an email back with the solution and a correct code.

I like their software and their customer service. Thank you!

11 augusti 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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