ABOUT YOU România Omdömen 

I receive my order fast, unfortunatelly I returned it, the return process was very easy

Extremely pleasant experience browsing throughout the App. Easy to place an order. Swift check out and delivery. Quality products

F mulțumită de aproape toate comenzile. Sunt incantata ca am descoperit About you și recomand!

Good quality

O companie serioasă cu angajați pregătiți să ofere ajutor pentru orice problemă apărută. O gamă variată de produse la prețuri foarte bune.

Produsele sunt de calitate, comenzile ajung într- un timp relativ scurt, serviciile sunt ireproșabile, politica de retur este foarte bine pusă la punct dacă este cazul. Eu sunt extrem de mulțumită. Este site- ul de pe care îmi comand cel mai des.

oribila experiență, atat comunicarea cu personalul cat și durata comenzii.

Big variety of great quality clothing brands that fits my style. Most of them not present in mall's in my country.
I find it easy to make a good choice of the size I order, especially when you see a model wearing the product and it says the height of the model and what size it wears. I'm also happy that, lately, About You delivers at pick-up points so I can pick-up my order when I have the time to.

I love ABOUT YOU and I like that they are efficient, they do their job, orders arrive quickly, the discounts are wonderful, the quality is perfect, I am deeply satisfied and I recommend ABOUT YOU

Calitate, diversitate produse.

Promptitudine și calitate la un preț avantajos

I recently ordered a pair of sneakers, when they arrived I tried them on and unfortunately they were too big for me, so I chose to return them, I have never found a 3-click return before when I returned something, and a big plus, the package box has a special strong adhesive if you want to return it and you don't have a box available (congratulations to the person and the team for such an idea). I left the package, the courier picked it up and in 5 days they transferred my money. I highly recommend it and with confidence!

Ești sigur de calitatea produsului, de profesionalismul sait ului și disteritatea transportului! Mă declar mulțumită și liniștită!

Good quality, i love About you

Calitate produs, preț bun...

My experience with About You has become extremely disappointing, despite being a loyal customer who consistently placed high-value orders, often exceeding €100–200 each time. The company has earned a substantial amount of money from my purchases, yet in return I received products that frequently did not justify their price at all.

The quality of some items is extremely poor: thin synthetic fabrics, cheap-looking materials, and low-quality finishing. On top of that, sizing is completely inconsistent. You order the same size across similar products and receive items with major differences in fit and measurements. It becomes impossible to trust that what you order will actually correspond to reality, making returns inevitable.

The most frustrating aspect is that, after benefiting from numerous expensive orders and long-term customer loyalty, they choose to treat customers as a problem when returns occur — even though those returns are often caused by their own lack of sizing standardization and questionable product quality.

Instead of taking responsibility for these obvious issues regarding sizing and quality control, they prefer to rely on generic statements about “economically unviable customer relationships.” This approach shows a serious lack of respect toward loyal customers who have continuously supported the platform through repeated and significant purchases.

In my opinion, both the customer service and the overall customer treatment have significantly deteriorated. I would not recommend this company.