Wanted a particular colour sealant and found AB Building Products had it listed online. Ordered via their website and received the package a couple days later. A flawless experience, I am happy to rec... Se mer
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Det här tycker kunderna
The landscape foam works perfectly and is easy to control even using the basic nozzle provided rather than a screw-on head. Wear gloves and keep a bottle of acetone handy to clean off any mess. O... Se mer
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Needed a fresh tube of Stelmax 1985 rigid plastics glue. AB Building Products offered best price found & reasonable delivery cost. Delivery fairly quick. Excellent rigid plastics glue, but difficult t... Se mer
Ive ordered from these guys twice now some taiga expanding foam. Both times it was delivered fast and wrapped exceptionally well. With updates on delivery times. The foam itself is absolutely brilli... Se mer
Företaget har svarat
Företagsinformation
- Gör-det-självbutik
- Byggvaruhus
- Leverantör av trädgårdsbyggnader
- Heminredningsbutik
- Leverantör av stenläggningsmaterial
- Polymerleverantör
Skrivet av företaget
AB Building Products. Suppliers of specialist and niche building products to both the public and trade including silicone, sealants and adhesives. We specialise in shower wall bathroom panelling, DIY spray insulation foam kits, composite decking & guttering and plastics. We are best known for our unique range of coloured sealants in RAL colours, Rainbow Sealants. Established in 1988, AB Building Products is still an independent, family-run, family-owned business with customer service as its core value. Founding member, Nick Richmond set up the company servicing and supplying Double Glazing materials and ancillaries to the Conservatory & Double-Glazing sector around the South Coast of England. In the early and mid-90’s the two sons, Michael and Jamie joined the business. Over the past 30+ years our product portfolio has grown exponentially, we now supply a wide range of building products across many different business sectors. We also offer a procurement-based service, using our vast network of knowledge and business connections to source a huge range of building products. We are excited to be launching our flagship product, EXADECK, A Class non-combustible decking, to market under our Fire Deck brand. We offer a cement fibre solution, CDECK, alongside our durable, stylish and maintenance-free porcelain decking, EXADECK. We believe in honesty and transparency, always giving the best advice, prices and service you deserve.
Kontaktuppgifter
18 Smeaton Road, West Portway, Andover, SP10 3LF, Andover, Storbritannien
- 01264 359984
- orders@abbuildingproducts.co.uk
- www.abbuildingproducts.co.uk
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Issue with the product I purchased
Issue with the product I purchased, I was promised a call back, never materialised, still waiting.
3 juni 2025
Svar från AB Building Products
Hi Dave,
Many thanks for your feedback. We experienced very high call volumes on Friday, so I apologise for the delayed response. My colleague James has been looking into this for you and has issued a refund this morning. You should also have received an email. If there is anything else we can help with, please don't hesitate to get in touch.
Kind regards
AB Building Products
ABsolutely amazing…
Delivery was completed quickly from day of ordering and product ordered was very competitively priced.
11 maj 2025
Svar från AB Building Products
Hi Leigh,
Many thanks for taking the time to feedback. I have checked the order history, and it looks like the product you ordered is our Rainbow Clearance Emerald Green. The tubes listed in Rainbow Clearance are expired stock and are discounted as a result. This expired stock is often usable, our handy guide is available here: https://www.youtube.com/watch?v=hqfy7oEYxVQ
We don’t have an expected restocking date for this shade, so I’m afraid we only have clearance stock available at the moment. I apologise for any inconvenience caused. We do offer a Money Back Guarantee on our clearance tubes. If you experience any problems, please let us know.
Kind regards
AB Building Products
Out of stock items
I placed my first order and it was refunded with no reason as to why. Then I ordered another similar product and again this was refunded and again no reason why. Ended up having to ring them to be told the items weren’t in stock, despite being displayed on the website.
25 maj 2025
Svar från AB Building Products
Hi Miriam,
Thank you for taking the time to share your experience, we’re really sorry for the frustration and confusion caused by your recent orders.
We completely understand how disappointing it is to place an order, only to have it refunded without explanation. That’s not the experience we aim to deliver, and we’re currently working behind the scenes to improve how our website handles stock visibility to prevent this from happening again.
In the meantime, if there's anything we can do to help you place a future order or suggest an in-stock alternative, please don’t hesitate to get in touch. Our team is here to help, and we'd love the opportunity to make things right.
Really good company
Really good company. Ordered an item online. They let me know when it had been placed, packed, picked up by DHL. Very well packed. Will use again for next lot of diy.
25 maj 2025
Svar från AB Building Products
Thank you so much for your kind words!
We’re really pleased to hear you had a great experience with us, from placing your order to delivery. The team works hard to ensure everything is well packed and well communicated, so it means a lot to hear it’s appreciated.
We look forward to helping with your next DIY project. If you ever need product advice or recommendations, don’t hesitate to reach out.
Thanks again for choosing AB!
Very good after sales service
Very good after sales service. I ordered some silicon sealant which arrived very quickly. Unfortunately I chose the wrong colour. After contacting the supplier I sent the goods back and received a full refund.
9 maj 2025
Svar från AB Building Products
Thank you for your 5-star review!
We're really glad to hear your order arrived quickly and that our after-sales team were able to support you with a smooth return and refund. We know that picking the right colour, especially with silicone, can be tricky, so if you ever need help matching shades in future, we’re more than happy to advise.
Thanks again for choosing AB, and we hope to assist with your next project soon!
Svar från AB Building Products
Thank you for the great review!
We’re so pleased you’re happy with both our products and service, that’s exactly what we aim for. If we can help with anything else on your next project, just let us know!
Svar från AB Building Products
Thanks so much for the 5-star review! 👍
We’re really glad to hear your order arrived on time and exactly as expected. It’s great to know everything went smoothly. If we can help with anything else for your next project, just give us a shout.
Thank you for choosing AB!
Svar från AB Building Products
Thank you for your feedback Ali!
Svar från AB Building Products
Thank you for the 5-star review!
We’re really pleased to hear you found our pricing competitive and communication clear, both of which are top priorities for us. If there’s anything else we can support you with on your next order, our team’s always happy to help.
I needed some foam fix for a pond…
I needed some foam fix for a pond project, AB building products had just the stuff at a very competitive price & delivered within 48 hours. Great from start to finish, will definitely use the company again.
14 maj 2025
Svar från AB Building Products
Thank you for the fantastic 5-star review!
We’re really pleased to hear Taiga did the job for your pond project and that we could deliver quickly and at a great price. It’s always rewarding to know our products and service hit the mark from start to finish.
We’d love to see the results of your finished project, if you are happy to share.
Svar från AB Building Products
We’re glad to hear your order arrived quickly and that the product met your expectations. Our team always aims to deliver on both speed and quality, so it’s great to know we’ve done just that.
Just what i was looking for PERFECT
10 maj 2025
Svar från AB Building Products
We’re so pleased to hear the Rainbow RAL Coloured Silicone was exactly what you were looking for! PERFECT is what we love to hear!
If you need anything else for your next project, our team’s always here to help.
Availability and price of product.
Availability and price of product.
Promptness of delivery.
Kept fully informed.
8 maj 2025
Svar från AB Building Products
We’re really pleased to hear you were happy with our product availability, pricing, and prompt delivery, and that you felt well-informed throughout. That’s exactly the level of service we strive for every time.
We appreciate your support and look forward to helping with your next project.
Svar från AB Building Products
Hi Florentino,
Many thanks for taking the time to send a review. When entering your shipping address, please ensure you select the destination country to display accurate shipping costs to your country. If there is anything we can help with, please let us know.
Kind regards
AB Building Products
Absolutely perfect
Absolutely perfect, customer services so helpful. Staff very knowledgeable, gave me great advice. I purchased Rainbow Steel blue sealant to match with my navy splashbacks and it was a perfect match. Ordered on Thursday at 3pm delivered on Friday at 4pm excellent service. Splashbacks sealed on Saturday!! Can’t get much better than that. Highly recommend this company and will definitely use them again. Keep up the good work 😊
8 maj 2025
Omdöme utan inbjudan
Svar från AB Building Products
Thank you so much for the glowing 5-star review!
We’re thrilled to hear that everything went so smoothly, from advice and colour matching to next-day delivery and having your splashbacks sealed by the weekend! Rainbow RAL Coloured Silicone in Steel Blue is a fantastic choice, and we’re so pleased it was the perfect match for your project.
It’s great to know our customer service team could support you with the right recommendation, we’ll be sure to pass along your kind words. We appreciate your recommendation and look forward to assisting with your next project.
Thanks again for choosing AB!
Svar från AB Building Products
We’re delighted to hear you found our service first class, that’s exactly what we aim to deliver. Your feedback means a lot to the whole team.
Looking forward to helping with your next project!
spray foam insulation
Very quick delivery, easy online ordering service and all at a great price.
5 maj 2025
Svar från AB Building Products
We’re really pleased to hear your Penosil spray foam insulation order was quick, easy, and great value, exactly what we aim to deliver. If you ever need help choosing the right product for your next job, our team’s always happy to advise.
Thanks again for choosing AB!
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