Customer service especially Juhi was so responsive. She answered all my questions and was very helpful. They are also kept me aware of any delays ahead of time and were always communicative. Delive... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have always had good service from Aashni, helping me with timeline queries, and helping to fix issues that may crop up. They have always been diligent and helpful. Juhl in particular was very helpfu... Se mer
Good Evening. I would like to thank Juhi and her team for the excellent service we received for our outfits. Asking for our measurements and making sure the correct sizing was in place and having rece... Se mer
I bought (online) 5 outfits,3 of 5 arrived late. The final dress (Samant Chauhan SKU SAMFEB26D139622) was supposed to be custom made, the measurements were off, it was damaged on the sleeve, embroide... Se mer
Företagsinformation
Skrivet av företaget
Welcome to Aashni + Co a one stop destination for designer lehengas, anarkalis,kurtis,saris,jewellery,ear rings,necklaces,bracelets,manage tikkas,bags and juttis.
Kontaktuppgifter
125, Ledbury Road, W11 2AQ, London, Storbritannien
- +91-8375036648
- customercare@aashniandco.com
- www.aashniandco.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful item very well presented and…
Beautiful item very well presented and very fast delivery
Juhi was amazing!
Juhi was amazing!! They did a phenomenal job at getting my wedding dress there on time and in beautiful condition. Very appreciative! 11/10+ experience -- got a stunning Sabyasachi dress to me with only 6 weeks notice!
Received my order eventually after…
Received my order eventually after saying they have no record of my order and yet payment taken. When I decided to cancel then by miracle found my order. Dispatch immediately. However I was well please with m the outfit.
No updates for shipping
I placed the order but it’s been one week haven’t heard anything from them that if my product is shipped or when it’s going to be shipped. Normally when. I order from other brands they send you email that you order is waiting or any updates. Not even sure if this was spam.
TOTALLY SATISFIEF! I just received my wonderful kurta
I just received my wonderful kurta. Exactly what I expected. Great quality. Thank you very much! Thank you Juhi! You have been very kind and cooperative. I’m sure I will purchase other items from your shop.
Prompt and Reliable
I must commend Keyuri for her excellent customer service. She was prompt, efficient, and addressed all my queries without delay. She handled some order-related issues professionally.
She ensured my order was processed and shipped on time. Truly appreciate her effort!
Amazing fabric quality,well stitched…
Amazing fabric quality,well stitched perfect size and same as picture and fast delivery
My experience with Aashni & Co started…
My experience with Aashni & Co started off rocky due to a delay in delivery. It was not their fault, it was the vendor who caused the delay, and the dress was worth the wait. Customer service during the period was very helpful and responsive.
Cannot recommend Aashni & Co enough
Cannot recommend Aashni & Co enough! Such fabulous customer service provided from their care team. Kamlesh was so helpful and understanding and took care of completing my order urgently so that I receive it in good time for my cousins wedding. Their quality in ethnic wear is outstanding. Will definitely be purchasing more outfits from them in the future.
Aashni+Co
Aashni+Co - is my only one stop shop for all my Ethnic wear. Excellent customer service and great experience start to finish. I have had the pleasure of dealing with alot of great online staff, every efficient knowledgeable staff. All my outfits arrive on time, packaging is secure and product is always beautiful.
As an international buyer, it is important for me to trust that my order is personally taken care off and staff at Aashni+Co have always managed to wow me. Keyuri is great at customer care and provides honest feedback. Thank you team!!
Worth the price
Love their suits! Me and my mom have ordered some suits from the website and the material is amazing, and worth the price. We’ve not had a size issue either so it saves us from having to find a tailor to make adjustments. The website can be a little glitchy at times and the filters don’t always work but otherwise I’m a very happy customer :)
Always positive!
I have always loved buying on aashni and have been for about five years. The quality of clothes, the designs and styles are unmatched and they have something for everyone.
Keyuri has been amazing at providing support and ensuring the pieces came before eid whilst also making suggestions as she herself knows what i veer towards! Thank you to the entire team and thank you for including unique and sustainable designers.
Love the shirts I ordered well made and…
Love the shirt I ordered well made and good fit ,have ordered a few more items and expect they will be the same quality differently a great company to deal with and delivery was in the time frame, thanks again.
Aashini has a good range of designers…
Aashini has a good range of designers to choose from. Their customer service was very prompt, especially Kamlesh, in updating us on timelines for delivery. With online shopping it is very comforting to have a responsive customer service team on WhatsApp, making it easy for us to follow up on orders from the US.
Beautiful
Beautiful, high quality options. Juhi was a pleasure to work with and made sure our pieces arrived on time to our hotel in Mumbai. Couldn’t recommend them more!
I had great experience shopping with A…
I had great experience shopping with A +Co. My SA Keyuri been very helpful and promptly replied to my queries. I will definitely shop here again.
Nida
Pathetic
I sent them three emails and also tried connecting with on WhatsApp to know the status of my order. It’s been 5-6 days and still no news. Worst experience
Appalling Customer Service and Complete Disregard for Consumer Rights
I am writing to share my extremely disappointing experience with Aashni and Co’s customer service team. After purchasing a ticket for their wedding show at Somerset House, I was met with a poorly organized event, where attendees were left waiting in freezing conditions, with no proper ticket checks or provisions for comfort. Despite purchasing a ticket beforehand, I was made to wait in the same line as those without tickets.
Instead of addressing my concerns, they initially offered store credit, which expired in 2019—something I never accepted as a resolution. Since then, their customer service has been dismissive and unhelpful, showing a complete disregard for consumer rights. In their response, Aashni and Co stated that they had already provided a resolution to my complaint back in 2018 and provided store credit with an expiry date of 2019. They further acknowledged the Consumer Protection Law in the UK, which allows customers to request a refund for up to 6 years from the time of purchase. However, they incorrectly claim that they have fulfilled their obligations by offering store credit, which was neither adequate nor accepted by me.
Instead of addressing my valid concerns, their responses have been defensive and evasive, with no willingness to fulfill their legal obligations. I will be escalating this matter to the relevant UK regulatory bodies.
It is clear that Aashni and Co lacks basic customer service skills and respect for their customers’ rights. I strongly advise others to think twice before making any purchases with Aashni and Co. Their lack of accountability and poor treatment of customers speaks volumes.
Happy Customer!
I ordered an item online for delivery to the UK. I was slightly nervous ordering such a high value item but I shouldn't have worried. Item arrived today and I am extremely happy with it!
Would definitely purchase from here again.
I ordered a stitched saree from London…
I ordered a stitched saree from London and it was delivered on time and looked even better than the pictures! The customer service was fantastic throughout
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








