Pata Omdömen 15

I have been using Pata since September 2025 and am super happy that I made the switch from my other booking system which was not aimed at pet professionals.
The switch was seamless, the Pata team moved all of my client details over for me.
I have recently set up my online booking on Pata (which I was super nervous about!!) but so far, so good!

The customer support at Pata is amazing, any questions I have are answered within just a couple of hours!

Would highly recommend

Highly recommend. It’s easy to use. The support team is very helpful.

Highly recommend! Great personalised customer service and easy to use system! Plus it’s free! What’s not to like!

I can highly recommend Pata Pet, it's a easy to use platform and the support is amazing, they handled the whole change over for me in a quick and efficient time scale and have been on hand ever since for any teething problems I encountered. So glad I moved

I’ve been using this booking system for my Dog training business and it has made such a difference to the way I manage my day-to-day admin. The platform is very easy to use and simple to navigate, which means I can spend less time figuring things out and more time focusing on my clients and their pets.

One of the features I really value is the ability to take deposits or full payments for services at the time of booking. This has helped reduce last-minute cancellations and makes managing payments much smoother.

What I also love is how flexible the system is. I’ve been able to tailor it exactly to what my business needs, which makes organizing appointments and managing my schedule much easier. It genuinely feels like it’s designed with pet businesses in mind.

The customer support is amazing as well. Whenever I’ve needed help, the team has been quick to respond and really helpful. It’s refreshing to use a system where the people behind it actually care about the pet businesses using their platform.

Overall, it’s a reliable, user-friendly booking system that has simplified my admin and helped my business run more smoothly. I’d definitely recommend it to other pet business owners looking for a booking system that understands their needs.

Pata has made a real difference to how I run my business. Being able to keep a card on file has been a massive advantage for my business. It means clients take appointments more seriously, and in the rare case of a no-show or late cancellation, I can apply a charge without awkward conversations or chasing payments.

Everything feels well thought out and easy to use, which means I spend far less time on admin and more time focused on my work.

The support team are always approachable, quick to help, and genuinely care about making things work properly for you.

It’s a simple, reliable system that understands real pet care businesses, and I wouldn’t hesitate to recommend it.

The change over from my previous provider was seamless. Massively helped by the team. Ever since, I have been very happy with them. As a dog groomer, one of the most useful features is taking of deposits from customers and tracking that.

I moved to Pata thanks to a fellow groomers recommendation when Fresha decided to start charging a monthly fee for nothing extra. Boy, I wish I’d found them first!

The platform is so easy to use and does everything it needs to for me to jus concentrate on what I do best (or at least better than admin 😆) should you encounter any problems, help is at hand immediately which is fantastic.

So happy with Pata pet. I moved over from another booking system and I have found the whole process to be stress free and the team especially Jessi have been so helpful and supportive. Highly recommended.

Switching to Pata has made a huge difference to how I run my hydrotherapy clinic. My previous booking system was too limited, especially when it came to storing important details like breed, age, medical history, and behaviour. Pata gives me all of this in one place, easy to edit, and designed with therapists in mind.

My clients have found the switch really smooth and love how easy it is to book, the appointment reminders have also noticeably reduced no-shows. I really value being able to change the appointment “type” at checkout too, which makes it simple to adjust sessions on the day and invoice correctly.

The customer service has been exceptional. I was worried about changing systems, but the transition was seamless and any adjustments I needed were added instantly. It’s been a real game changer, and my clients love it as much as I do.

I would absolutely recommend Pata to other therapists looking for a system that genuinely understands our needs.

I’ve been using Pata for the past year and have been really impressed with what it offers. I have tried many similar platforms available — some affordable but limited, others costly with little support — but Pata truly stands out.

What I like most about Pata is that:

It’s very easy to set up
You can create unlimited packages
It provides a clear invoice history
Payments are fast and simple
Support is excellent whenever you need help
There are no expensive monthly commitments, which is especially helpful in challenging times
The system is constantly improving

All of this makes Pata an extremely practical and reliable choice for any Clinical Animal Behaviourist.

★ ★ ★ ★ ★ Absolutely love using Pata for our pet-care business!

Running a busy pet-grooming and dog-day care service can feel like a juggling act—clients calling, bookings everywhere, calendars to sort… you get the picture. Then we found Pata, and it’s been a total game-changer for us.

Here’s what we’re loving:

Easy online bookings 24/7. Our clients can book anytime, anywhere—no more voicemails or missed calls. And we pop up on Pata’s marketplace too, which has brought in lovely new customers.

Everything in one place. Services, staff schedules, clients—all tidy and in one app. Much better than our previous mix of spreadsheets, phone-notes and sticky pads.

Fewer no-shows, less stress. With online payments, deposits and automatic reminders, we’ve seen fewer cancellations, and when one does pop up, Pata’s waiting-list feature helps fill the slot right away.

Finally a tool that understands dogs, cats and happy pet owners—not just generic bookings. Our team picked it up easily and it’s saved us loads of time.

Grows with you. Ruben has been so helpful and is constantly adding improvements to the system and it keeps getting better and better. Pata works at every size—and we love that there’s no hidden monthly subscription creeping in.

We switched from Tuft with ease with full support from Ruben and the team, it was the one thing I was worried about but it went smoothly and didn’t cause any business running issues, all our customers have commented on how much easier it is to use, its really user friendly.

In short: Pata has let us spend less time chasing admin, and more time doing what we love—making pets comfy, happy and ready to wag. If you’re running a pet-care business and want to upgrade how things run (without complicating them), we’d 100% recommend giving Pata a go.

Puchi Dog Grooming and day care

Pata is a great database. I use this for my cat grooming business. I've used a couple of other popular ones and for me this is definitely the most straight forward one to use, with everything you need and really accessible.
No pressure to buy any adds on or subscriptions like other brands.
They're constantly updating the features and listen to their customers on what features maybe helpful. Great customer service.
100% recommended!

Pata has improved my workflow and productivity by making my bookings much simpler for my team and I.

I switched from another booking app that I was paying over the odds for, which simply wasn't as clear and as concise as I needed it to be.

I was introduced to Pata at an event and I was instantly taken with it- the calendar is easy to follow and the database has all the information you could want on record.

I love the online booking portal and the fact that your business gets its own page on the Pata site- this is great for SEO.

The team are also super helpful and are so quick to get onto any issues you have. They also take into consideration feedback that you give them and I have already seen lots of improvements from feedback given!

I'm excited to see how Pata improves even more over time.

Pata has made a real difference in my ability to put professional boundaries in place. I am a small business and really struggled running a business, along with a young family. I used to run my diary as a normal diary on my phone and life looked constantly chaotic. Pata has allowed me to finally have everything in one place, be structured with my working hours and keep all of my client information in one place.