Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
One platform for customer conversations. Create omni-channel customer experiences with chatbots, live chat and broadcasts.
PORT CAUSEWAY BROMBOROUGH WIRRAL , CH62 4TP , London, Storbritannien
3,9
13 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Careful
3 day trial is misleading
And the customer care is terrible
They will accuse Apple of being the problem:
As per the terms and conditions of a trial, once the trial has ended your subscription begins and charges cannot be reversed by us directly as these are managed directly by the App Stores; we don't have access to their systems.
The implementation of the CUE WhatsApp Platform has significantly improved our communication with clients and overall operational efficiency. The platform enables a structured, automated, and scalable approach to client engagement, reducing manual effort while improving consistency and responsiveness.
Overall, the CUE WhatsApp Platform has proven to be a valuable internal tool that supports operational scalability, enhances efficiency, and strengthens our digital engagement capability. It has laid a solid foundation for future enhancements and the expansion of additional use cases across the business.
Beyond the excellent service they provide, the team at Cue genuinely care about their customers and always ensure satisfaction, regardless of the situation. We have been with them for several years and have only positive things to say. I would highly recommend them to anyone.
We have had a superb experience with Cue so far. Their implementation of our Live Chat was smooth, fast, and handled professionally and delicately, considering the sensitive nature of Meta in general - as we had our concerns.
The ongoing service and support we have received, since implementation, has been brilliant, and I’d especially like to mention Tannith, who has been incredibly helpful and responsive throughout our journey and relationship with CueDesk. Highly recommend CueDesk for anyone looking to level up their Customer Support/Live Chat.
Very interesting and support team very helpful
I have to say that at first I was very dubious and nervous about going down this road.
However a year down the line and I can honestly say that it was the best decision we have made as far as embracing the technology that Cue offers through it's platform.
We have been able to reach our clients a lot quicker and more efficiently. The service and back up has been outstanding and the help with setting up the programming has been invaluable.
I can honestly say that the money has been so well spent. Keep up the great work and to Leah and Kerri and the whole Cue team - Thank you so much.
I have had a great experience with the team from Cuedesk. The team has taken the time to support me and any questions I have had so far. The turn-around time for queries is world class and the platform has added so much for our business, our clients are enjoying using the system and our agents find it super easy to work with. Cuedesk has been a life saver for Altron FinTech.
Cue has provided the worst customer care I have experienced. The online order was faulty. The customer care was difficult to get a timely response, unsympathetic to their poor service and am yet to get any refund. I won’t be buying anything from Cue again.
Svar från Cue
Hi Rebecca, we believe there may be some confusion. Cue ( CueDesk ) is a customer communication platform based in South Africa, and we don’t sell handle online retail orders. It sounds like your feedback may be intended for another company also called Cue.
From start to Finnish Cue had their finger on the pulse, not once did they drop the ball and most importantly they stuck to the implementation time line! What impressed us most is their ongoing customer support! Well done Cue!
The Cue service and team are excellent, I would suggest the service to anyone!
They are very responsive and deliver every time.
Great service with quick implementation. They understood my problems and built a solution around what I required
They are everything I want in a service partner. They enhanced and elevated Hollard Insure's Customer and Broker Experience capability tremendously. Agility, accuracy, quick turn-around-times, clarity, efficiency, pro-activeness... the list goes on.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
