As usual you folks have made a transition for us a great experience. The digitizing of our records will make it so much easier for my survivors. Thank you for being here for us.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I asked for a copy of my spouse's birth certificate which I had put in the AAFMAA vault 50 years ago. Megan had it sent to my wife within 2 hours of opening Monday morning. Much quicker than my St... Se mer
We cannot say enough about how wonderful Damon and the team at AAFMAA are — we had a unique situation and Damon handled it with the highest level of professionalism and compassion. The team made purch... Se mer
Armed Forces Mutual is an outstanding customer focused company. I have been a member since 1965. I spoke with Amy Marotto today about Survivor Assistance Services. She answered all my questions and... Se mer
Företagsinformation
- Finansiella tjänster
- Militärförening
- Finansiell planerare
- Livförsäkringsbolag
- Bolånegivare
- Temporär dödsfallsförsäkring
Skrivet av företaget
Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Military Trusted for 145 Years.
Skrivet av företaget
- Established in 1879, the American Armed Forces Mutual Aid Association (AAFMAA) is the longest-standing, non-profit financial solutions provider supporting military families and veterans with advice, information, insurance, financial planning, investments, mortgages, survivor assistance and other benefits.
Kontaktuppgifter
1850 Old Reston Avenue, 20190, Reston, USA
- 1-800-336-4538
- info@aafmaa.com
- www.aafmaa.com
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The ease of handling my application…
The ease of handling my application over the phone was excellent
7 februari 2025
Awesome!!!!
31 januari 2025
SUPERB SERVICE ALL THESE YEARS!!
I was impressed and very grateful to receive such a caring call from Ms. Marotto. I'm in receipt of the documents you returned to me. That was supersonic service. A heartfelt "Thank You" for the superb service AAFMAA always provided us. It was a very comforting feeling all these years to know that we had such a professional and caring organization supporting us!
31 mars 2025
Omdöme utan inbjudan
Underwriting delaying coverage for my…
Underwriting delaying coverage for my child for a referral that he hasn’t completed. Base the decision of the information that can be provided or offer insurance for children without such a hassle.
29 januari 2025
Svar från Armed Forces Mutual
Thanks for your feedback. We understand how this situation can be frustrating. Underwriting decisions are based on the information available at the time, and we aim to make the process as smooth as possible. We appreciate you sharing your experience and will keep it in mind as we continue to improve.
I was told in late 2024 that the CAP…
I was told in late 2024 that the CAP loan would be open to O5 at the beginning of the year. It has been delayed 2 times.
28 januari 2025
I had the pleasure of receiving service…
I had the pleasure of receiving service from a Mr. Carl Vickers today and I couldn't be more impressed. From the moment he assisted me, his lighthearted and funny personality made the experience not only enjoyable but also stress free. He brought a great sense of humor while maintaining a high level of professionalism, ensuring all my needs were met and efficiently.
27 mars 2025
Omdöme utan inbjudan
Amy was very helpful
Amy was very helpful. As I mentioned to my family, my conversation with Amy was the most hassle free interaction I've had dealing with my father and his estate. So refreshing for nice customer service.
25 mars 2025
Omdöme utan inbjudan
Megan Penry is a superstar of customer…
Megan Penry is a superstar of customer support! I was unable to download documents from my Digital Vault, so she arranged to get the docs e-mailed to me via a secure link.
24 mars 2025
Omdöme utan inbjudan
Amy Marotta - above & beyond the call of duty
Amy Marotta has done a super job supporting us. We're working an insurance policy problem with another insurance company. Even though the policy is not one of AAFMAA's, Amy is leading the charge to help us understand this ancient policy (currently in the AAFMAA vaults) so we can make an informed decision. Now that's service!!
12 mars 2025
Omdöme utan inbjudan
I hope you get Megan Perry as your rep
Megan Perry was an EXCELLENT customer service rep. FIRST let me say it was a pleasure to just have someone answer the phone that I didn't have to squinch to understand their dialect. Nothing against other ethnicities (folk are blessed to be employed...I get it, but sometimes it's a real struggle to understand) I could "see" her smile through the phone. I so enjoyed our conversation and her complete help and guidance in assisting me on understanding the process of withdrawing a loan off my whole life policy. She was honest in saying she didn't have the expertise on a question I asked her but once she completed her side of the coin, she would transfer me to the correct department. She stayed with me while I was on hold, (quote a few minutes), later coming back in saying it was just too long a wait, and she would send that department an email to reach out to me. Now that is what I am talking about in wonderful CS. She rocked!
7 mars 2025
Omdöme utan inbjudan
Customer Service
Megan Penry helped me fix some issues with my FIR salary history. This should be a simple task; however, there was a technology glitch that wouldn't let Megan's changes stick. She worked with here tech support team, kept me in the loop, and got everything done correctly. Great customer service
6 mars 2025
Omdöme utan inbjudan
Applying was easy
Applying for life insurance was easy and painless. My policy issued quickly. I would recommend AAFMAA to any veteran.
1 januari 2025
Not fraudulent is the best I can say
Not fraudulent is the best I can say. It’s a legit company and I have a good price. Easy and quick.
31 december 2024
Customer Service
Megan Penry helped me fix some issues with my FIR salary history. This should be a simple task; however, there was a technology glitch that wouldn't let Megan's changes stick. She worked with here tech support team, kept me in the loop, and got everything done correctly. Great customer service
24 februari 2025
Omdöme utan inbjudan
Wealth builder
It was easy to apply for the wealth builder policy. The company made it easy without having to have a medical exam done and I like how the policy is structure. Doesn’t take long for the process. Thank You AAFMAA TEAM!
21 december 2024
They really care about their customers
I was having problems processing a life insurance application and and got a personal call from the both CEO and CFO to ensure I was satidified
18 december 2024
Megan Penry
Megan Penry
Sr. Member Benefits Coordinator.
You were absolutely fantastic in answering all my questions regarding my fathers death. You were so helpful and courteous. I really appreciate your assistance and willingness to help me.
Thank you! Fantastic service!
13 februari 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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