Armed Forces Mutual Omdömen 

AAFMAA went far beyond what was expected.
My husband, Jerry, who went to be with the Lord in late January, was a researcher. He spent many hours on his computer researching and finding the best deals. When he found AAFMAA’s life insurance policies he was convinced that they were the best and procured one for each of us. In his instructions for after his death, he instructed me to take all payouts from all his life insurance policies and buy more of the same from AAFMAA. I am now thoroughly convinced that this was a very wise decision.
However, the blessing that AAFMAA has been to me did not end there. Jacob who guided me and my sons through the initial process did not stop there. He made sure that I had and completed all necessary paperwork for the Department of Defense and VA. Jacob and Sandra, who guided me through the purchase of the new policies, were invaluable with their many phone calls, patiently answered questions and wise advice. I am grateful that I can trust you completely and that every service that AAFMAA offers is top notch. AAFMA went far beyond expectations. Thank you!
I, personally, have dealt with AAFMAA since late January 2025. My husband has worked with Sandra Bonina much longer and left her number for me to contact in the event of his death,

I love this company and they have

The AFM staff gets it right everytime with excellent customer service!

Mr Carl Vickers made the process easy to navigate and easy to understand polices that work best for you.

Griffin Stephens is very punctual and detailed!

Keith Tedrick has taken care of my account since I first joined in 2008 before I deployed to Afghanistan. Excellent Service!

I am a Sergeant Major and they haven't changed my information.

Professionism

The gentleman that assisted me was beyond helpful and full of knowledge! Superb customer service!

Excellent customer service and provided me with solutions to my issues

Thank YOU Megan Penry!!! You quickly answered the question I called about, and then enlightened me on several issues concerning 'Military Survivor Pre-Planning' that I was not up-to-date on. I'll get right on it. So glad I linked up with you. Again, TYVVM.

Megan Henry provided timely, responsive support to make the changes I needed to make. It's a "breath of fresh air" these days to find a person who is so responsive and customer-service oriented.

The experts were very professional and gave me no issues at all

Your colleague, Amy was incredibly patient in dealing with this old man. She resolved my issue quickly and expertly. I gather l’m a junior member of her fan club, but she really excelled in this am’s phone conversation. Most deserving of commendation.

Paula was patient, knowledgeable on what i wanted and gave best recommendations

Ms. Amy Marotto gave me immediate and excellent advice that I was not able to get from any other source.
Understanding the intricacies of the survivor benefit program and being able to explain it in simple terms as a skill most don’t have. I was confused by everything I read until I spoke with Amy. I can now go forward and submit the forms she provided to complete my action with DFAS.

Mr Jacob Mercer's been incredibly responsive, professional, and has helped steer me through the often times confusing paperwork that needed to be submitted. He connected me with other services like VA and DFAS. He would quickly return my calls and answer all my questions. My family was so impressed with AAFMAA that my two military sons have decided to take out their own policies. Thank you for employing such high caliber personnel that genuinely want to help customers.

Very prompt and complete answers to all my questions!

When I first call Keith was the guy I talked to and he was 100% helpful was not pushy just helpful with my ins and also my wife’s ins and I thank him again,This company I would recommend to any veteran.

Just providing great customer service and good communication