WOWCamera Omdömen 1 702

Purchased a Note 10 Ultra 5G from wow camera, had a few worries initially however this arrived from start to finish within the same week via DHL.

No hassle at all, packaging really good, brand new sealed Samsung box to boot.

When I needed to contact wow camera, the customer care from Sally was second to none.

Top job from start to finish.
Thank you!

Excellent service, arrived on time, great product, very happy

I've just bought a phone from WOWCamera, never used them before. Some of the reviews here were worrying me but I needn't have. They said it would ship in 7-10 days (I took the free postage option) and it did indeed ship in 7 days. Arrived safely with me 2 days later from Luxembourg. Sally was very helpful.

I am aware that it's a grey import (arrived with Italian instructions and default language), but for that cost saving I don't care.

Second expensive phone purchased and all went very smoothly, recommended

Ordered a Nikon Z5 and a couple of lenses. Arrived on time (was expecting to take a couple of weeks and in the end it was only just over a week). Very proactive and informative communication throughout so I knew what was going on. Items were as advertised and were a great price. Very happy - thank you!

Really fast delivery and product as described at very competitive price. Communication good and courteous. Very happy.

The ordering process was smooth and easy, questions were answered within minutes, and delivery was ahead of time

JUST HERE TO CHECK MY PREVIOUS REVIEW AND IT WAS DELETED!!!!!!!!

I will explain how it works.

First of all, they based in Hong Kong, not in the UK. They send you faulty goods from grey market (it was the phone for me that costed over £650).
And then refuse to give money back advising to go and try to sell the phone myself (sorry, lol)

Then, when you send the phone back to China, they say that their factory assessment proved that the phone aren’t faulty. Do they even have a factory?

Buy cheap, buy twice. It’s been more than a month since the war started. I won’t let it go and will keep you updated on the progress.

Highly competitive price for Canon lens. Good communication. Prompt delivery. Product well packaged and in perfect condition.

Such a nice and hassle free experience and would definitely come back for other gadgets in the future! Initially I was a bit hesitant about purchasing from the website as the price looked too good to be true, especially the waiting time looked a bit long; however things worked out really well: the customer service was super nice and replied to emails so quickly; the item also arrived in just over 3 days to the UK, completely new and sealed. Highly recommended!

I've bought several lenses and cameras from WOWCamera over the last few years and every time, the experience has been spot on. The team is always helpful, the prices are good and the items arrive when they're supposed to.
Highly recommended!
This time, it was a Canon RF 100-500 & 1.4 extender.
Now, to get out and use this fancy new kit :-)

Ordered lens, paid got confirmation within mins and a delivery date plus tracking No.
Lens arrived within 3 days all good.
Could not ask for better service coupled to a great price.

Very pleased with WOWCamera. They offered the iPhone 12 mini for a lot less than anyone else and the shipment arrived ahead of schedule. Payment was straightforward and communication was excellent. Many thanks guys!

DO NOT buy from this dodgy shop. I bought a camera lens which cost over £1000 from them, which arrived broken. Took 2 months to get my money back and had to escalate it to PayPal to be refunded.
They hide the fact they are based in Hong Kong, posing as if they have a fulfilment centre in Luxembourg.
Worst online buying experience ever. Total nightmare. AVOID.

Bought a Mi 10 5G from their website. Ordered it on a Sunday. The order was shipped on Monday and arrived the following day on Tuesday. Cannot fault that service. Extremely fast shipping and great tracking information provided.

Orders ship from their Luxembourg warehouse and in my case shipped to the UK with no customs whatsoever. Great

Delivery was prompt and faultless. I really appreciated correspondence from customer service that made me feel appreciated.

Very fast delivery, great communications and excellent price. I will certainly use again

Very fast delivery, great communications and excellent price. I will certainly use again

Arrived so quickly and absolutely love the lens. Great communication. Will definitely use again.

I've purchased quite a lot of kit from WOWCamera over the years, and each and every time I've been delighted with the service that they provide, which is both friendly an professional.

Regarding the equipment itself - in all honesty, I've never experienced any problems whatsoever. On the contrary, it's always been exactly as described, come in it's original / sealed packaging and is absolutely no different from purchasing from a high street retailer. Actually, there is a huge difference, and that being the amount of hard earned money that you'll save.

I should also mention that the delivery times have been pretty damn quick too, even during these difficult times of Covid-19.

Thanks WOW, I'll definitely be back, and have no hesitations whatsoever in recommending your services to family, friends and work colleagues.