Logotyp för World of Craft
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World of Craft Omdömen 

83
‱
TrustScore 4.5 av 5

4,7

Scrapbookbutik
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Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

I ordered a set of specific paints. They were genuine products but at a much competitive price. My items came in a timely manner after ordering and was not charge extortionate amount for postage. I am... Se mer

Betygsatt 5 av 5 stjÀrnor

I wanted a particular colour of ink pad. So I looked on line and there were various prices and amounts for postage. I had never dealt with any of these companies before, but World of Craft were the be... Se mer

Betygsatt 5 av 5 stjÀrnor

Everything was packaged well with minimal use of plastic, it also was dispatched quick too. Everything is in perfect condition and ready to use, I only have one small complaint where my item was out o... Se mer

Betygsatt 5 av 5 stjÀrnor

It was easy to order from World of Craft and they carry a great range of products. Prices are very competitive and delivery cost is comparable to other craft suppliers. The most impressive aspect wa... Se mer

Företagsinformation

  1. Scrapbookbutik

Skrivet av företaget

The place to get your craft and hobby supplies in the UK. With a huge selection of products available, from a wide selection of the best brands in the World, we are ready to deliver to your door.

Kontaktuppgifter

4,7

UtmÀrkt

TrustScore 4.5 av 5

83 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

4,7

Alla omdömen

(83)

21 omdömen under de senaste 12 mÄnaderna

Skriv ett omdöme
Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer
Betygsatt 1 av 5 stjÀrnor

I ordered items from this online store

I ordered items from this online store, unfortunately i used my personal debit card instead of my business debit card. As i realised instantly as i ordered, i contacted the company to enquire if i could cancel the order and reorder with the correct card before the item had been processed. I received a reply informing me that there system does not allow for a refund unless i return the item first. {item is still in there possession} I offered to pay again with the correct card and after the new order and payment had been received they could then refund my original payment. "No sorry our system wont allow us to do that, we are going to post it out to you then you can send it back to us, then when we have received it and inspected that it is unused as we shipped it to you, then we can refund you your payment, then you can re-order" OMG This company must be living in the 1970s operating with pencil and paper. Rant over, never to return to this company again. I realise this was my mistake originally but common sense does not exist with this company.

12 november 2025
Omdöme utan inbjudan
Logotyp för World of Craft

Svar frÄn World of Craft

Thank you for taking the time to share your feedback. We genuinely appreciate the opportunity to address your concerns.

We understand your frustration with the situation, and we want to clarify what happened. You're absolutely right that you got in touch with us immediately after placing your order, and we responded quickly to your inquiry. However, the order had already entered our fulfillment process by the time we connected with you. After our initial reply outlining our standard return-first policy, we didn't hear back from you until after the item had shipped. At that point, our options became more limited by our system's processes.

We recognize this timing created a frustrating experience, and we want to explain why we maintain this return-first process:

Stock Control & Security: Our refund and reorder procedures are designed to work in tandem with our inventory management systems. Allowing refunds before items are returned could create significant discrepancies in our stock levels, making it difficult to accurately track what we have available for other customers. This protects the integrity of our supply chain.

Anti-Fraud Measures: Processing refunds on the original payment method before receiving the item back is unfortunately a common vector for fraud in e-commerce. By requiring the physical return and inspection first, we can verify the item's condition and confirm the transaction is legitimate. This protects both our business and our wider customer base by keeping fraud losses low—costs that would otherwise be passed on to all customers.

Payment Processing: Different payment methods (personal vs. business debit cards) route through our payment processor differently. Reversing a transaction and then immediately processing a new one can sometimes trigger security flags with our payment gateway, which could result in both transactions being declined. Our sequential process helps avoid these technical complications.

We recognize this approach may feel outdated compared to some larger retailers, but these safeguards exist for good reason. We genuinely hope you'll give us another chance, and we're open to feedback on how we might improve communication and processes in situations like these.

Betygsatt 5 av 5 stjÀrnor

Smooth transaction

I ordered a set of specific paints. They were genuine products but at a much competitive price. My items came in a timely manner after ordering and was not charge extortionate amount for postage. I am very happy with how this transaction progressed.

22 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

Poor product quality and not answering

Poor product quality and no possibility to contact a seller. The only email could be found on their website they do not respond.

29 september 2025
Omdöme utan inbjudan
Logotyp för World of Craft

Svar frÄn World of Craft

Hello, we are always looking to provide assistance. We respond to all customer queries quickly, and can be emailed on info@worldofcraft.co.uk, or through the site. This is included on the paperwork you will have received when you got your order, as well as on the emails you will have received during the process. Unfortunately based on the information you have provided here, we cannot find your order, nor any correspondence that might be relevant. If you could please get in touch with our customer service team, we will be happy to help.

Betygsatt 5 av 5 stjÀrnor

Ink pad - good price and good service

I wanted a particular colour of ink pad. So I looked on line and there were various prices and amounts for postage. I had never dealt with any of these companies before, but World of Craft were the best on price and I was pleased with the service and prompt delivery - and with the ink pad!

6 september 2025
Omdöme utan inbjudan

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.

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